Denise Bone

Shottenkirk Ford Granbury responded

We’re thrilled you had such a positive experience with Peter and found the right used Atlas for your budget. Enjoy your Volkswagen Atlas and feel free to reach out anytime. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

Shottenkirk Ford Granbury responded

Thanks for letting us know how we handled your Cadillac’s AC and thermostat so quickly and at no charge. We’re glad Eric and our team could get you back on the road comfortably. Please reach out if there’s anything else we can do. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

Shottenkirk Ford Granbury responded

It’s wonderful you were satisfied with our service when taking delivery of your new Ford F-150 Hybrid. Thank you for recommending our team to others. Please reach out if you need anything further. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

Shottenkirk Ford Granbury responded

Thank you for sharing your experience with Denise and Gabriel. It’s wonderful Denise provided such a warm welcome and Gabriel caught that mileage discrepancy before your purchase. We’re pleased our financing team made your Ford F-150 purchase comfortable and clear.

Shottenkirk Ford Granbury responded

We’re thrilled Peter treated you like family and guided you through your used Lincoln MKS purchase while keeping your budget in mind. Thank you for trusting us to care for your family’s vehicle needs.

Shottenkirk Ford Granbury responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact us at (682) 498-8337 and ask for one of our managers.

Shottenkirk Ford Granbury responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

Shottenkirk Ford Granbury responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Ford Granbury to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

Shottenkirk Ford Granbury responded

Thank you so much for choosing Shottenkirk Ford Granbury! Please let us know if we can be of any more assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

Shottenkirk Ford Granbury responded

Russell, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!