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Matthew Roth
Matthew Roth at Shottenkirk Ford Granbury

Matthew Roth

Service Advisor

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

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4.9
38 Reviews
4.9

38 Reviews

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38 Reviews of Matthew Roth

October 10, 2026

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Employee Rating

Great service department. Trusted Ford Motor craft parts. Valet service also provided as an option as well. More

by hollyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan

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Oct 10, 2026

Shottenkirk Ford Granbury responded

Your note about our service department and genuine Ford Motorcraft parts shows our commitment to quality, and it’s rewarding to know our valet service was helpful. Your five-star rating and kind words mean a lot to our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

September 22, 2026

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Employee Rating

1 4 449 vg. He is iro f g g h h ss d y More

by maworthen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2026

Shottenkirk Ford Granbury responded

Matthew, thank you for taking time to share your feedback and for recommending us!! We appreciate the four-star rating and are glad you trusted our Ford Service Team with your vehicle. We look forward to serving you again and earning the fifth star.

September 09, 2026

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Employee Rating

Great and sincere service interaction. Communication is timely and accurate. They show they care about your problem. More

by linmon1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Jewett

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Sep 09, 2026

Shottenkirk Ford Granbury responded

Thanks for the five-star rating. Knowing our team’s sincere approach and clear, timely communication during service on your Ford Edge addressed your concerns means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

September 01, 2026

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Employee Rating

The service team is very friendly and is quick to get you taken care of. The wait times are very acceptable. More

by jbutler1569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2026

Shottenkirk Ford Granbury responded

We’re glad your service visit felt welcoming and efficient. Knowing the wait times met your expectations means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

August 31, 2026

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Employee Rating

My service experience was phenomenal. Denise Bone was instrumental in providing a solution to my situation and Matt Roth ensured I received top notch service from the service department. More

by Eric Matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Bone

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Aug 31, 2026

Shottenkirk Ford Granbury responded

Knowing that Denise’s solution and Matthew’s dedication made the service on your Ford F-150 exceptional is rewarding to our team. Your kind words mean a great deal, and we look forward to welcoming you back. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

August 22, 2026

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Employee Rating

Great service , waited 30 for oil change and tire rotation I was first one in line More

by Sherialu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 22, 2026

Shottenkirk Ford Granbury responded

Knowing the wait was minimal and that your Ford Explorer’s oil change and tire rotation were done quickly means a lot to our service team. Matthew and our service department are here whenever you need us again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

August 03, 2026

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Employee Rating

Peter Arguijo is an exceptional salesman. He went out of his way to ensure that whatever I looked at was inside my budget and showed me options that fit my budget. Hands-down, this was my More

by peterarguijo481
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis, Brandon Holtzinger, Randy Lancaster, Katie Marler, Denise Bone, Peter Arguijo , Misty Sneed

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Aug 03, 2026

Shottenkirk Ford Granbury responded

We’re thrilled you had such a positive experience with Peter and found the right used Atlas for your budget. Enjoy your Volkswagen Atlas and feel free to reach out anytime. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

July 30, 2026

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Employee Rating

My pickup need the sun roof fixed while there they put it through an all system check and found some other things that needed attention. Matthew and his crew did an excellent job. Way to go Shottenkirk ford. More

by jeffhendricks2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 30, 2026

Shottenkirk Ford Granbury responded

We’re glad that Matthew and his crew handled your Ford F-150’s sunroof repair and comprehensive system check so well. Thank you for sharing your positive service experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

June 23, 2026

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Employee Rating

I did not have an appointment, but everything went smoothly and in less time expected More

by iamaces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley, Matt Jewett, Tyler Duncan, Brandon Holtzinger

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Jun 24, 2026

Shottenkirk Ford Granbury responded

It’s great to hear your Lincoln MKS service went smoothly and finished faster than anticipated without an appointment. We’re pleased we could accommodate you promptly. Please reach out anytime we can assist again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

June 20, 2026

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Employee Rating

I took my F250 in for its 5000 miles oil/service. They informed me of recall on my F250 and I authorize them to perform the recalls repairs while the truck was there. Everything was completed the sam More

by Fnmorrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 20, 2026

Shottenkirk Ford Granbury responded

Thank you for bringing your Ford F-250 in for its 5,000-mile service. We’re pleased the recall repairs were completed the same day and met your expectations. We appreciate your feedback and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

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