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Matthew Roth
Matthew Roth at Shottenkirk Ford Granbury

Matthew Roth

Service Advisor

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Matthew Roth

June 23, 2026

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Employee Rating

I did not have an appointment, but everything went smoothly and in less time expected More

by iamaces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley, Matt Jewett, Tyler Duncan, Brandon Holtzinger

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Jun 24, 2026

Shottenkirk Ford Granbury responded

It’s great to hear your Lincoln MKS service went smoothly and finished faster than anticipated without an appointment. We’re pleased we could accommodate you promptly. Please reach out anytime we can assist again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

June 20, 2026

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I took my F250 in for its 5000 miles oil/service. They informed me of recall on my F250 and I authorize them to perform the recalls repairs while the truck was there. Everything was completed the sam More

by Fnmorrison
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2026

Shottenkirk Ford Granbury responded

Thank you for bringing your Ford F-250 in for its 5,000-mile service. We’re pleased the recall repairs were completed the same day and met your expectations. We appreciate your feedback and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

June 10, 2026

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They provided excellent customer service and their charges for service are reasonable. Highly recommend them! More

by jonsrna
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan

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Jun 10, 2026

Shottenkirk Ford Granbury responded

We’re thrilled you received excellent service and felt our rates were fair for your Ford F-250. Thank you for recommending us; we look forward to helping with your next service visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

April 07, 2026

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Awesome dealership sales and service dept are very good and doing quick . I will tell others about it here More

by des1252
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Recommend Dealer
Yes
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Apr 07, 2026

Shottenkirk Ford Granbury responded

Thank you for the fantastic feedback. We’re delighted our sales and service teams handled your Ford Edge so quickly. We appreciate you recommending us to others and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

April 01, 2026

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Courteous, they delivered on the time they tell us going to be ready and they let you know right away More

by Fragap
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Workmanship
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Recommend Dealer
Yes
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Apr 01, 2026

Shottenkirk Ford Granbury responded

It’s great to hear our team treated you with courtesy. Thank you for recognizing Matthew’s clear communication and on-time delivery for your Ford F-150. We appreciate you choosing us for service. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

March 06, 2026

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This is the 2nd opportunity I have had to use Shottenkirk ford service and am very impressed with them. From everything around courtesy to professionalism was not quite what I was used to from a service prov More

by Texballenger
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2026

Shottenkirk Ford Granbury responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

March 04, 2026

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My family has been buying vehicles from them for years! They are always courteous and have an amazing service center and get the job done. More

by mandy.jenkins
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Mar 04, 2026

Shottenkirk Ford Granbury responded

Thank you for your long-standing loyalty! We’re glad our service center provided courteous and efficient care for your Ford Explorer. We look forward to assisting your family again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

February 25, 2026

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Fleet EV software update and vehicle service completed and on time as promised. Thanks .Matt. I appreciate it More

by Vgullettjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2026

Shottenkirk Ford Granbury responded

It’s great to hear the EV software update and service on your Ford were completed on time. Thank you for letting us know, Matthew. We look forward to supporting your vehicle in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

February 06, 2026

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They picked up my truck at work replaced 2 batteries and brought it back what Service More

by Longhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2026

Shottenkirk Ford Granbury responded

It’s great to hear our pickup and delivery for your Ford F-250 helped keep you on the job. Matthew and our team enjoyed replacing both batteries and returning your truck in top form. Thank you for the five-star review!

February 05, 2026

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Employee Rating

Best Ford service around! Service advisers are friendly and knowledgeable. Easy to get in on short notice and they’ll have you fixed up in a jiffy. Always a positive experienc More

by sarahlc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan

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Feb 05, 2026

Shottenkirk Ford Granbury responded

It’s wonderful to hear our service advisers provided friendly, knowledgeable assistance for your Ford. We’re glad we could fit you in on short notice and have you back on the road in no time. We appreciate your trust and look forward to your next visit.

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