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Brian Eikmeier
347 Reviews
Dealership Experience
6 yrs, 7 mos
Languages Spoken
English
347 Reviews
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347 Reviews of Brian Eikmeier
Verified Customer
March 08, 2022
I’ve been very happy with my transition from a full sized Chevy to my new 2022 Tacoma. However I did have a not so good experience with the shuttle service. I was apparently forgotten at the designated p Chevy to my new 2022 Tacoma. However I did have a not so good experience with the shuttle service. I was apparently forgotten at the designated pick up time. 45 minutes late to be exact. Also, I was asked if I’d be interested in a courtesy wash of which I did not get.. also forgotten. But it did make me question the service departments ability to maintain a quality service. Love my truck but service does become a factor as part of the long term relations and the brand loyalty I’ll keep when it’s time to upgrade… again. This is my second new Toyota purchase.. Will there be more? That all falls on the service departments ability to earn my confidence. More
by mscootter1
Other Employees Tagged: Dan Pope, Rob Gable, Dan Faber , Lori Heinz, Aleck Husby, Tara LeBrun, Alem Sanchez
March 04, 2022
I called 10 times to know about update in my vehicle which was on maintaineance but couldn't connect to agent Daniel Pope. Increase in rate for the same maintainenace that I did before. Afyer I told him which was on maintaineance but couldn't connect to agent Daniel Pope. Increase in rate for the same maintainenace that I did before. Afyer I told him he just decreased rate. More
by SAMEERRAWAL60
Other Employees Tagged: Dan Pope
February 14, 2022
I always have a good experience at St Cloud Toyota and this last time was no exception. Service is always prompt and staff are very attentive and friendly. this last time was no exception. Service is always prompt and staff are very attentive and friendly. More
by AJANORSCHKE
Other Employees Tagged: Dan Pope, Rob Gable, Dan Faber , Lori Heinz, Aleck Husby, Tara LeBrun, Alem Sanchez
February 04, 2022
The service advisors are always so helpful when I need service. They get me in a timely manner and always answer any questions I have! Will always get my maintenance done at Toyota!! service. They get me in a timely manner and always answer any questions I have! Will always get my maintenance done at Toyota!! More
by Chickennugget
Other Employees Tagged: Dan Pope, Rob Gable, Dan Faber , Lori Heinz, Tara LeBrun, Alem Sanchez
February 02, 2022
They received my car without appointment, and corrected the battery problem. Thank you, also took care of the warranty process. the battery problem. Thank you, also took care of the warranty process. More
by rodrigoriverah
Other Employees Tagged: Rob Gable, Dan Faber
January 29, 2022
Their time frame on getting work done and keeping me updated is fantastic. The work took a bit longer than expected and they hooked me up with a loaner overnight. I'm always pleased with their work an updated is fantastic. The work took a bit longer than expected and they hooked me up with a loaner overnight. I'm always pleased with their work and timeliness. More
by mattholson
January 27, 2022
Usually they're really great but this time around my appointment wasn't actually scheduled when I was told it was so it had to be rescheduled. When I went in for the rescheduled appointment they offered appointment wasn't actually scheduled when I was told it was so it had to be rescheduled. When I went in for the rescheduled appointment they offered me a free car wash that they did not do, and there was a leak in my transmission noted on my paperwork but no one ever told me or explained what was going on. It was a very poor experience. More
by HARD.CORE.CHICKY
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