Brian Gedrimas

Took my car in for an oil change, Bryan did the oil change ,very professional, told me I also needed to schedule more work, I needed my fluids changed. I will do this soon thank you Bryan for checking change ,very professional, told me I also needed to schedule more work, I needed my fluids changed. I will do this soon thank you Bryan for checking over my car and telling me what I needed to do More

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It was great , the administrator walked me through all the details and it was a nice vis8t. the details and it was a nice vis8t. More

by EBRAHIMI Verified Customer Verified Customer

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Very professional and courteous service team. The scheduled work was done on time and to my complete satisfaction. The scheduled work was done on time and to my complete satisfaction. More

by JNOVOTNY66 Verified Customer Verified Customer

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You do a good job and you guys very professional and courteous. Definitely will recommend you. courteous. Definitely will recommend you. More

by BEN.ESTACIO Verified Customer Verified Customer

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No problems. It was pretty efficient for the very crowded facility. No feeling of being rushed with the service explanation by Brian. It was pretty efficient for the very crowded facility. No feeling of being rushed with the service explanation by Brian. More

by DMDISPENSA Verified Customer Verified Customer

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the service was excellent. Everyone was very courteous and helpful. My whole family has cars from toyota Everyone was very courteous and helpful. My whole family has cars from toyota More

by TCERTMAN Verified Customer Verified Customer

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Very skeptical about taking my car into a dealership because of all the terrible reviews and horror stories I have read. My experience at Oakbrook Toyota was nothing short of amazing! Brian was fantasti because of all the terrible reviews and horror stories I have read. My experience at Oakbrook Toyota was nothing short of amazing! Brian was fantastic! He explained everything every step of the way when my vehicle needed a new transmission. He communicated with me every couple days to give me updates on the progress and if there were any changes, he made sure to let me know and explain why. I live in Chicago so it's not a quick trip, but I won't take my vehicle anywhere else. Love Toyota vehicles and it's safe to say Oakbrook Toyota has a new life long customer! Thanks again! More

by MARTINJJONES23 Verified Customer Verified Customer

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Brian was polite and very professional. The issue I have (not Brian's fault) is that I always have to wait so long when I come in for my warranty covered maintenance visits to be completed The issue I have (not Brian's fault) is that I always have to wait so long when I come in for my warranty covered maintenance visits to be completed (I aways make appointments before coming in). I believe that paying customers are being given priority treatment. I understand that you are making money on their visits, but I did buy my car from your dealership. More

by JLP7245 Verified Customer Verified Customer

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The service advisor,Brian,was very helpful in explaining what was going on with my car and in arranging a ride home on the shuttle service. The waiting room was very comfortable and well stocked.I especial what was going on with my car and in arranging a ride home on the shuttle service. The waiting room was very comfortable and well stocked.I especially appreciated the hot chocolate and bottle of water. More

by DONSCHINDEL Verified Customer Verified Customer

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Never told me that my car was ready. I was waiting at the dealer ship for over 2 hours. I was waiting at the dealer ship for over 2 hours. More

by licastel Verified Customer Verified Customer

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