Brian Goines | Page 2

Louis was very helpful and accommodating. He explained all the differences between my 2023 GC and the 2026 GC. He took time to work out the deal I was comfortable with. He explained all the differences between my 2023 GC and the 2026 GC. He took time to work out the deal I was comfortable with. More

by dlernst Verified Customer Verified Customer

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Everyone was friendly and was very knowledgeable about the car I was buying and everyone worked very hard to get me the best deal possible. Definitely would recommend them. the car I was buying and everyone worked very hard to get me the best deal possible. Definitely would recommend them. More

by Cbrooks83 Verified Customer Verified Customer

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Emon was excellent - Great guy and was really helpful. Couldn’t ask for a smoother transaction. Brian in finance is also great and also made the sale go very smooth. Thank you all! Couldn’t ask for a smoother transaction. Brian in finance is also great and also made the sale go very smooth. Thank you all! More

by johnschulzcpa Verified Customer Verified Customer

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Julius was a great salesman’s not pushy, but fun and energetic. We got a good price and interest rate.i would sure shop again. energetic. We got a good price and interest rate.i would sure shop again. More

by hetheringtoncolby Verified Customer Verified Customer

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I appreciated the precise advice and smooth handling of the matter. The work time was also short. the matter. The work time was also short. More

by SOICHI.NAKANISHI Verified Customer Verified Customer

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Looked a lots of jeeps and finally picked one. Everyone was great and extremely helpful salesman and very patient. Everyone was great and extremely helpful salesman and very patient. More

by breynoldsyoi Verified Customer Verified Customer

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Good experience with great patience and no hard sell. Process was easy and collaborative. Good selection of cars to choose from. Process was easy and collaborative. Good selection of cars to choose from. More

by mobrien0203 Verified Customer Verified Customer

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I showed up without appointments, they took care of my truck in and out within 30 minutes. Perhaps other places can do ot faster but I bought my truck here and this is where it's going to get servi truck in and out within 30 minutes. Perhaps other places can do ot faster but I bought my truck here and this is where it's going to get service More

by VICTOR.RAMIREZ10012 Verified Customer Verified Customer

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The purchase of my 2025 Grand cherokee a few months ago and my used purchase 2014 camaro ss were great . Sales staff and financing were very knowledgeable and efficient. and my used purchase 2014 camaro ss were great . Sales staff and financing were very knowledgeable and efficient. More

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This was a very frustrating experience as we ordered a brand new 2026 Dodge Durango Hellcat and it was defective out of the factory with a fuel LEAK, which was greatly minimized by the sales manager, Jaso brand new 2026 Dodge Durango Hellcat and it was defective out of the factory with a fuel LEAK, which was greatly minimized by the sales manager, Jason. We had previously purchased a 2024 Dodge Durango Hemi from this dealership which was still under factory warranty and they greatly low-balled us on the trade in, but added about 3K when we protested. We ordered retracting electric outer rearview mirrors, which it did not come with and the red hellcat side logo but were charged for which it did not come with. We were initially charged an outrageous interest rate until we protested and were trying to pass it off and get us to sign the papers. I cannot express how greatly disappointed I am with this transaction and I am not sure if I will ever buy from them again. When the car arrived from Detroit the sales manager, Jason briefly said the vehicle would be ready for delivery after they did a pre-delivery inspection and then quickly said he wanted to put it on the showroom floor for viewing. I think the inspection did not occur since the fuel line was leaking fuel which could have resulted in an explosion. The sales manager seemed more interested in pimping our Hellcat that ensuring it was safe to drive!! I was seriously considering buying a new 2027 Dodge TRX with the promised return of the Hellcat motor, but after this I will stick with my trusted Ford Raptor. The only reason I am not issuing this dealership a one star is because of the finance manager, Brian Goines, who made an effort to correct some of the financing problems and for the salesman, Mike Powers, who is a decent guy, but this transaction was still a nightmare. I doubt if this dealership will make any effort to get the red matching Hellcat logo on the fenders or the retractable electric windows that we ordered and paid for, but my expectations of this place has been greatly diminished. More

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