Brian Jones | Page 19

Greenway Kia West responded

thedexsays Verified Customer The customer service was great and the advisor kept us informed on all the steps in the process.

Greenway Kia West responded

Hi, Thank you for your review and for choosing Greenway Kia West! We’re pleased to hear that you received good customer service and timely text updates from our team, especially Brian Jones. Your feedback about our pricing is important, and we truly appreciate your honesty—it helps us continue to improve. At Greenway Kia West, our goal is always to provide clear communication and excellent service for every customer. If you have any further suggestions or need anything else, please don’t hesitate to reach out. Thank you again for your feedback! Best regards, Anas Lazaar anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi, Thank you so much for your great review and for choosing Greenway Kia West! We’re thrilled to hear that you had a smooth, timely experience and found our team to be extremely personable. Brian will be happy to know that he made such a positive impact during your visit. At Greenway Kia West, we’re committed to making every visit efficient, friendly, and enjoyable. If you ever need anything—whether it’s service, support, or your next vehicle—we’re always here for you. Thanks again for your feedback! Best regards, Anas Lazaar anaslazaar@greenwayauto.com

hochred responded

One big complaint about Greenway Kia West is that they do not return calls and the voice mail of finance department is always full. Obviously 🙄 they do not check their voice mails regularly. Very frustrating trying to reach Carlos and can’t leave a voicemail and leave a message at front desk and he still doesn’t call. This is by worst dealership I have ever dealt with!

Greenway Kia West responded

Thank you for your fantastic review and for choosing Greenway Kia West! We’re glad our team provided excellent communication, quality work, and expedited service to fit your schedule. Your satisfaction is our top priority, and we look forward to assisting you with your Kia service needs again in the future. If you ever have questions or need further help, please contact me at markfoster@greenwayauto.com. — Mark Foster, Service Manager

Greenway Kia West responded

Hi PrincessK302, Thank you for your wonderful review! We’re so glad Brian Jones made your experience quick, thorough, and enjoyable. Providing efficient, friendly service is what we strive for every day at Greenway Kia West. We appreciate you choosing us and are proud to serve the Clermont and Central Florida community. If you ever need anything, Brian and the entire Greenway Kia West team are here to help! —Your Greenway Kia West Team

Greenway Kia West responded

Thank you, pmontero07, for your fantastic review! We’re happy to hear that Brian Jones and Gabriel Taurus provided you with excellent and timely service. Your recommendation means a lot to us! ¡Gracias por su confianza y recomendación! Estamos aquí para ofrecerle siempre la mejor atención. We look forward to serving you again soon!

Greenway Kia West responded

Thank you for your kind words! We’re glad Brian Jones was able to quickly diagnose the problem and get your car back to you the same day. Providing fast, reliable service is our priority at Greenway Kia West. We appreciate your support and look forward to assisting you again!

Greenway Kia West responded

Hi Bienvenido, Thank you so much for your outstanding review and for choosing Greenway Kia West! We’re delighted to hear that Brian Jones provided excellent service, answered all your questions, and made sure your service appointment was completed even faster than expected. At Greenway Kia West, our service department is dedicated to delivering quick, reliable, and friendly service every time you visit. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Best regards, Anas Lazaar anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you so much for your 5-star review, Kate! We’re glad to hear that you received fast and professional service at Greenway Kia West. Our team is committed to providing quick, reliable, and friendly service every time you visit. We look forward to welcoming you back for your next service or whenever you need us! —Greenway Kia West Service Team