Something is not quite right with my car, but every time
I bring my car in they can't find anything.
I bring my car in they can't find anything.
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by BRANDONWILLIAMS1987
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Feb 13, 2026 -
Greenway Kia West responded
We understand how frustrating it is when a concern cannot be duplicated during an inspection. Our goal is to ensure your vehicle is performing correctly and safely. Please visit us or call and ask to speak with me directly so we can personally address this matter.
Mark Foster
Service Manager
Straight to the point, fast, My experience was good, the
tech was very detailed about the process and updates were very clear, very satisfied with the service
tech was very detailed about the process and updates were very clear, very satisfied with the service
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by Andyjesuarroman742
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Feb 09, 2026 -
Greenway Kia West responded
Thank you for your feedback regarding your visit. We are happy to hear that your experience was good and that our technician provided clear updates and detailed information throughout the process. At Greenway Kia West, we strive to provide fast and efficient service for all of our neighbors in Orlando and Winter Garden. We look forward to seeing you again for your next visit.
Mark Foster, Service Manager
Brian was professional, knowledgeable, and truly went
above and beyond to make sure everything was handled smoothly. He clearly advocates for his customers and made the entire experience easy and stress-
above and beyond to make sure everything was handled smoothly. He clearly advocates for his customers and made the entire experience easy and stress-free. Because of him, I have complete confidence in Kia West’s service department.
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by brookehcintron
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Feb 09, 2026 -
Greenway Kia West responded
Thank you for your wonderful feedback regarding your recent visit. We are thrilled to hear that Brian was professional and went above and beyond to advocate for you, making your experience easy and stress-free. It is our goal at Greenway Kia West to provide this level of service to all our neighbors in Orlando and Winter Garden, and we are glad you have complete confidence in our service department. We will be sure to share your kind words with Brian and the rest of the team, and we look forward to seeing you again for your next visit.
Mark Foster, Service Manager
Everything ok.
Good service, good employees, respectful people and great customer service and good relationships.
Good service, good employees, respectful people and great customer service and good relationships.
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by osvaldodiamo
Verified Customer
Verified Customer
Service Price Transparency
Feb 09, 2026 -
Greenway Kia West responded
Thank you for the wonderful feedback. We are happy to hear that everything was okay and that you enjoyed great customer service from our respectful and professional team. It is our goal at Greenway Kia West to build good relationships with all of our neighbors in Orlando and Winter Garden. We look forward to seeing you again for your next visit.
Anas Lazaar, General Manager
Kia is hlp Kia is helpful and answers all questions;
everyone is patient as well and wants to please you
everyone is patient as well and wants to please you
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by rwebb579
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Feb 09, 2026 -
Greenway Kia West responded
Thank you for the kind words! We are so glad to hear that our team was helpful, patient, and able to answer all of your questions.
At Greenway Kia West, we truly aim to put our neighbors in Orlando and Winter Garden at ease by making sure you feel heard and supported throughout your visit. I will be sure to share your feedback with the entire team to let them know their patience and dedication were noticed.
We look forward to seeing you again next time!
Anas Lazaar, General Manager
Everyone worked together to make sure we were happy with
our car. They did a great job
our car. They did a great job
More
by drksmerida
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Feb 09, 2026 -
Greenway Kia West responded
Thank you for the wonderful feedback. We are happy to hear that everyone worked together to ensure you were happy with your car and that our team did a great job. It is our goal at Greenway Kia West to provide a collaborative and high-quality experience for all of our neighbors in Orlando and Winter Garden. We look forward to seeing you again for your next visit.
Anas Lazaar, General Manager
Everyone worked together to make sure we were happy with
our car. They did a great job
our car. They did a great job
More
by drksmerida
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Feb 09, 2026 -
Greenway Kia West responded
Thank you for the wonderful feedback. We are happy to hear that everyone worked together to ensure you were happy with your car and that our team did a great job. It is our goal at Greenway Kia West to provide a collaborative and high-quality experience for all of our neighbors in Orlando and Winter Garden. We look forward to seeing you again for your next visit.
Anas Lazaar, General Manager
Everyone worked together to make sure we were happy with
our car. They did a great job
our car. They did a great job
More
by drksmerida
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Feb 09, 2026 -
Greenway Kia West responded
Thank you for the wonderful feedback. We are happy to hear that everyone worked together to ensure you were happy with your car and that our team did a great job. It is our goal at Greenway Kia West to provide a collaborative and high-quality experience for all of our neighbors in Orlando and Winter Garden. We look forward to seeing you again for your next visit.
Anas Lazaar, General Manager
Clear, honest communication about the cost and necessary
repairs. Great work!! Clear, honest communication about the cost and necessary repairs. The work was done quickly and correctly the first time.
repairs. Great work!! Clear, honest communication about the cost and necessary repairs. The work was done quickly and correctly the first time.
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by julian16
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Feb 09, 2026 -
Greenway Kia West responded
Thank you for the great feedback regarding your recent visit. We are pleased to hear that you experienced clear, honest communication about the cost and necessary repairs for your vehicle. Providing quick and correct service the first time is a top priority for our team at Greenway Kia West. It is our goal to deliver high-quality work to all of our neighbors in Orlando and Winter Garden, and we look forward to seeing you again for your next visit.
Mark Foster, Service Manager
Customer expectations met.
Life isn't about how or where you start all the time but, where you end and how you got there. The accomplishment is better than the award.
Life isn't about how or where you start all the time but, where you end and how you got there. The accomplishment is better than the award.
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by Sky
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Feb 09, 2026 -
Greenway Kia West responded
Thank you for your thoughtful feedback. We are pleased to hear that your expectations were met and that you found value in the journey toward a successful outcome. At Greenway Kia West, we are dedicated to ensuring a positive experience for all of our neighbors in Orlando and Winter Garden. We look forward to seeing you again for your next visit.
Anas Lazaar, General Manager
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