Brian Jones
Brian Jones at Greenway Kia West

Brian Jones | Page 5

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.8
224 Reviews
4.8

224 Reviews

Write a Review

224 Reviews of Brian Jones

January 29, 2026

Dealership Rating
Employee Rating

Everyone worked together to make sure we were happy with our car. They did a great job More

by drksmerida
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Feb 09, 2026

Greenway Kia West responded

Thank you for the wonderful feedback. We are happy to hear that everyone worked together to ensure you were happy with your car and that our team did a great job. It is our goal at Greenway Kia West to provide a collaborative and high-quality experience for all of our neighbors in Orlando and Winter Garden. We look forward to seeing you again for your next visit. Anas Lazaar, General Manager

January 29, 2026

Dealership Rating
Employee Rating

Everyone worked together to make sure we were happy with our car. They did a great job More

by drksmerida
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Feb 09, 2026

Greenway Kia West responded

Thank you for the wonderful feedback. We are happy to hear that everyone worked together to ensure you were happy with your car and that our team did a great job. It is our goal at Greenway Kia West to provide a collaborative and high-quality experience for all of our neighbors in Orlando and Winter Garden. We look forward to seeing you again for your next visit. Anas Lazaar, General Manager

January 29, 2026

Dealership Rating
Employee Rating

Clear, honest communication about the cost and necessary repairs. Great work!! Clear, honest communication about the cost and necessary repairs. The work was done quickly and correctly the first time. More

by julian16
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Feb 09, 2026

Greenway Kia West responded

Thank you for the great feedback regarding your recent visit. We are pleased to hear that you experienced clear, honest communication about the cost and necessary repairs for your vehicle. Providing quick and correct service the first time is a top priority for our team at Greenway Kia West. It is our goal to deliver high-quality work to all of our neighbors in Orlando and Winter Garden, and we look forward to seeing you again for your next visit. Mark Foster, Service Manager

January 28, 2026

Dealership Rating
Employee Rating

Customer expectations met. Life isn't about how or where you start all the time but, where you end and how you got there. The accomplishment is better than the award. More

by Sky
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Feb 09, 2026

Greenway Kia West responded

Thank you for your thoughtful feedback. We are pleased to hear that your expectations were met and that you found value in the journey toward a successful outcome. At Greenway Kia West, we are dedicated to ensuring a positive experience for all of our neighbors in Orlando and Winter Garden. We look forward to seeing you again for your next visit. Anas Lazaar, General Manager

January 27, 2026

Dealership Rating
Employee Rating

Admirable, excellent, handsome Brain jones is the best advisor, he could be a manager one day. More

by nickd935
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Feb 09, 2026

Greenway Kia West responded

Thank you for the glowing feedback! We are thrilled to hear such high praise for Brian Jones. It is wonderful to know that you found his service to be admirable and excellent. We take great pride in having team members like Brian who go above and beyond for our neighbors in Orlando and Winter Garden. I will certainly share your kind words and your "manager" recommendation with him and the rest of the team at Greenway Kia West. We look forward to seeing you again for your next visit! Mark Foster, Service Manager

January 23, 2026

Dealership Rating
Employee Rating

All questions and concerns addressed and answered. I was treated with respect. My vehicle was ready as promised. More

by Lisa Blake
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Jan 24, 2026

Greenway Kia West responded

Lisa, thank you for the 5-star review! We’re glad all of your questions and concerns were addressed, that you were treated with the respect you deserve, and that your vehicle was ready exactly as promised. We truly appreciate you choosing Greenway Kia West in Orlando and look forward to helping you again at your next visit. — Mark Foster, Service Manager

January 23, 2026

Dealership Rating
Employee Rating

All good! Need to improve the waiting area. Too dark and boring. For working people is not the perfect place to wait 2 hours. More

by Hiramcarlo
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Jan 24, 2026

Greenway Kia West responded

Hiramcarlo, thank you for the feedback—and we’re glad everything went well with your visit. We also appreciate the honest note about the waiting area. We know a comfortable, well-lit space matters, especially when customers are waiting a couple of hours and need a better place to work or relax. We’re taking this seriously and will use your comments to help guide improvements. Thank you for choosing us for your service needs. — Mark Foster, Service Manager

January 19, 2026

Dealership Rating
Employee Rating

I was very happy with my visit I got out sooner than I thought and was very pleased More

by barbgirl138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Greenway Kia West responded

Barbgirl138, thank you for the 5-star review! We’re so glad you were happy with your visit and that you were able to get out sooner than expected. We truly appreciate your trust and look forward to helping you again next time. — Mark Foster, Service Manager

January 16, 2026

Dealership Rating
Employee Rating

Excellent care and service I recommend him from promotion and accommodation. Good job Kia and its staff More

by GVCDUDE715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen , Lou Bester, Keiara Lluberes, Charles Ward

Jan 24, 2026

Greenway Kia West responded

GVCDUDE715, thank you for the great review! We’re happy to hear you received excellent care and service, and we truly appreciate your recommendation. I’ll be sure to share your kind words with the team—thank you again for trusting us. — Mark Foster, Service Manager

January 09, 2026

Dealership Rating
Employee Rating

Very friendly staff in the service department. A nice benefit to offer a ride home and back to pick up our vehicle. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Greenway Kia West responded

Albert, thank you for the great review! We truly appreciate you choosing Greenway Kia West in Orlando for your service needs. We’re glad to hear our service team was friendly and that the complimentary ride home and back was a helpful benefit. We look forward to taking care of you again at your next visit! — Mark Foster, Service Manager

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