Brian Kelsea | Page 2

Greatest Service Many friends and even people I didn't know highly recommended Rowe Kia and I am glad I went there to purchase a Kia Soul. Brian Kelsea the salesperson Many friends and even people I didn't know highly recommended Rowe Kia and I am glad I went there to purchase a Kia Soul. Brian Kelsea the salesperson was absolutely super and very thorough explaining everything, I would highly recommend Rowe Kia to anyone and would definitely purchase another vehicle there. More

Report | Print

best salesman ever!!!!! I have purchased a few new cars in the past and have met several salespeople . Talking to them and trying out a car with the salesperson riding with m I have purchased a few new cars in the past and have met several salespeople . Talking to them and trying out a car with the salesperson riding with me is the worse for me. But Soon after getting an internet response about a Kia Soll I went to see Brian in person. He made me feel comfortable right from the first minute. We went out for a test drive and it was like taking a drive with family. He made every step of the way easy. More

Report | Print

A Great Experience We were treated excellently from the time we drove on the lot until the salesperson saw us off in our new car. Doing business with Rowe was a very pl We were treated excellently from the time we drove on the lot until the salesperson saw us off in our new car. Doing business with Rowe was a very pleasurable experience each step of the way, More

by ncbanta Verified Customer Verified Customer

Report | Print

Alone in Walmart parking lot Purchased Kia 5/14. It has performed as promised until my steering wheel locked up while I was about to leave Walmart today (1/5/16) coldest day of th Purchased Kia 5/14. It has performed as promised until my steering wheel locked up while I was about to leave Walmart today (1/5/16) coldest day of the season so far. My call to the service department didn't go as planned until they connected me to Brian Kelsey at my request. He had told me, "any problem call me" He arrived at W/M within 5 mins and unlocked the steering wheel, What a relief as I was getting VERY anxious. Thank you Brian. Rowe Ford, you are lucky to have such a dependable salesman on your staff. More

Report | Print

new kia foute i went looking for a second hand car and got great service and ended up leaving with a new vechile. Brian Kelsea was a friendly sales man and Charlie i went looking for a second hand car and got great service and ended up leaving with a new vechile. Brian Kelsea was a friendly sales man and Charlie Burns kept up the pace because we were on a time crunch and our expectations were met. I would recommend people to go and see both of you with no regrets. Thank you. PS A very happy person. Marlene More

Report | Print

enjoyed,relaxing,stress free.The way buying a car should be. Just a 100% stress free time with Brian Kelsie.Test drive,all options ,took the time to explain all.Awesome and fun sales associate.Thanks Just a 100% stress free time with Brian Kelsie.Test drive,all options ,took the time to explain all.Awesome and fun sales associate.Thanks More

Report | Print

Very Accommodating Because a rock hit my windshield on my new Kia I had to have a new windshield installed. The work was not done at the dealer. The new windshield has a Because a rock hit my windshield on my new Kia I had to have a new windshield installed. The work was not done at the dealer. The new windshield has a bad distortion which is very distracting while driving. While the glass company has been very helpful, the Kia dealer (not Rowe) they purchased the glass from has not. So I asked my salesman Brian if I could come look at a new car to see if there was any distortion in the windshield. Not only did he let me look at one in the showroom he also let me test drive another Kia to see if the distortion was there. There was little to no distortion. You can't ask for better service than that! By the way, the Kia is great!! More

Report | Print

Very Happy! Answered all our questions and more regarding the Kia Sorento we purchased. We were very Happy with the service he provided us. Many Thanks for makin Answered all our questions and more regarding the Kia Sorento we purchased. We were very Happy with the service he provided us. Many Thanks for making our car buying experience pleasant. More

Report | Print

Overall, A Pleasant Experience The price of the vehicle was negotiated before I arrived, so the pain of haggling for a price didn't exist. While I personally felt that Rowe low bal The price of the vehicle was negotiated before I arrived, so the pain of haggling for a price didn't exist. While I personally felt that Rowe low balled the offer on my trade in, they did meet me half way. If I had to critique the dealer in one way, it's the fact that they are selling vehicles that use 91 Octane fuel (recommended by the manufacturer), and yet the dealership refuses to fill the tank with anything higher than regular. Rowe, I know it's a pain, but if you want to sell these high performance vehicles, you have to either be offering gas vouchers or driving the car to the station yourself to fill it up. There is no excuse for pouring regular gas into these vehicles. My car will more than likely be fine, but being quite OCD, I'm a bit paranoid that every noise coming from the hood is the engine knocking. I can't get through this tank of gas soon enough. Overall, the experience was very pleasant and I would certainly recommend them to others. If you stop by here, ask for Brian Kelsea and he will make the experience painless. More

Report | Print

Happy with my Kia Soul!!! I had the pleasure of working with Brian Kelsea, who guided me in such a kind, friendly manner, and no pressure applied, when i bought my vehicle. I I had the pleasure of working with Brian Kelsea, who guided me in such a kind, friendly manner, and no pressure applied, when i bought my vehicle. I would recommend him to anyone who is out shopping. He had knowledge of the vehicle i was interested in (which was on my wish list for a few years!!), and when the purchase was complete, he offered to call my insurance company for me. I had given them a heads up the day before, so when it came time for the transaction to take place, the fax came through promptly and in a timely manner. Look Brian up if you visit the Kia Lot...i guarantee you, you will not be disappointed!! Kindly, Donna Fournier More

Report | Print