Brian Kelsea | Page 3

Dealers that CARE!!!!!! I am extremely pleased with the purchase of my new Hyundai. Brian Kelsea has gone above and beyond for us.. He took the time to explore all avenues I am extremely pleased with the purchase of my new Hyundai. Brian Kelsea has gone above and beyond for us.. He took the time to explore all avenues and found us the best solution. He is a man of is word and someone you can TRUST which is rare, he listens to what your needs and wants are and finds the right fight for the right price. I would highly recommend Rowe Auburn Brian Kelsea friendly, caring, trustworthy, all around good guy. he's a keeper..... Thank you The Espeaignnette Family More

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My Thanks to Rowe Auburn I bought my car last time from Rowe Auburn and decided when it came time to get another car, there was only one place I had to visit...Rowe Auburn. I I bought my car last time from Rowe Auburn and decided when it came time to get another car, there was only one place I had to visit...Rowe Auburn. I had called ahead and Brian had everything set up I had told him I wanted to see. He was so friendly and knowledgeable about everything. He answered every question and asked me if there was anything else I needed. It was wonderful to feel at ease and no pressure from him. I ended up falling in love with the car and I drove home in it. Brian walked over with me to deal with the finance part of the deal. Charlie was awesome as well. He too was friendly and helpful and a joy to work with. I would highly recommend this dealership to anyone I know. I am a loyal customer and will remain one because of the quality and care I received at Rowe Auburn !!! They are the best......Sincerely, Helen Rideout More

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Purchased a new VW Excellent from first phone call to driving off the lot. No nonsense. I called for the car I wanted and got just what I expected. Excellent from first phone call to driving off the lot. No nonsense. I called for the car I wanted and got just what I expected. More

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You knocked our socks off with your superior service!!! Well, we spent several months searching for our perfect vehicle, to perfectly fit our budget...many, many nights of research. Many trips to different Well, we spent several months searching for our perfect vehicle, to perfectly fit our budget...many, many nights of research. Many trips to different dealerships on off hours, so we could narrow down our choices. We finally decided to go to Rowe one Saturday and check out a Sorento that definitely had caught our eye! I absolutely dreaded the idea of an intense salesperson. The last thing we wanted was to feel pressured or like our preferences didn't matter. We pulled on to the lot and before my right foot hit the pavement...I looked in the mirror and saw the salesperson coming our way and immediately thought.."oh yeah, here we go already." Well, moments later, Brian Kelsea met us at our car and introduced himself to us. Was I ever mistaken! Because of Brian's awesome personality and demeanor, I quickly forgot about my dreaded moment with a salesperson! That speaks great volume for me! He was so relaxed and personable, but above all, he asked the most important question: "What are YOU looking for in a vehicle?" The only thing that seemed to matter to Brian was what we wanted and needed. His knowledge of KIA was phenomenal!! He impressed us from the moment he said, "Let me show you a few things about this vehicle." He proceeded to open the hatch and from there, he covered every inch of the vehicle, right to underneath the hood...not missing a beat as to what the vehicle had to offer! This man knows his KIA!! Perhaps why he is known as "The Kia Man!"!!! Yes, his business card he handed us said this, so of course, I came home and checked out You Tube and was blown away! He is definitely a professional who knows how to personalize the buying experience!! We took Brian with us for a test drive...and low and behold...he still had more info to offer us in regards to this great vehicle. Next was the big step for us.....the decision on purchasing or not. Brian worked very closely with us and got us the best possible deal and financing and we bought the KIA and have been very pleased! Did I mention that not once did we feel any pressure? Notta! He is great and I would recommend him to any one interested in purchasing a vehicle. Let Brian erase your thoughts of how ALL salespeople are pushy and impersonal!!! Thank you so much for all your incredible knowledge and assistance, Brian! We will be buying our next vehicle from Brian at Rowe!!! Without a doubt!!! Rowe Kia, you have a gem on your hands, take good care of him! More

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A Great Experience I was looking for a hard to find specific car and they were able to find it for me. The price was excellent and the service was surprisingly very plea I was looking for a hard to find specific car and they were able to find it for me. The price was excellent and the service was surprisingly very pleasant. Brian totally took the fear of dealing with a pushy salesman right away from me. More

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Great Experience Brian, Charlie and Rowe went the extra mile to find the best deal that met our needs. We got a vehicle that gets great mileage. The Jetta rides nice Brian, Charlie and Rowe went the extra mile to find the best deal that met our needs. We got a vehicle that gets great mileage. The Jetta rides nice and with plenty of pep. We got plenty of whistles and bells for a modest price. The staff was willing to stay overtime to complete the transaction. More

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lease Great service. The salesmen worked very hard with me to get me to a price that was affordable. The service department has always been very friendly Great service. The salesmen worked very hard with me to get me to a price that was affordable. The service department has always been very friendly and cooperative with my previous leased car. More

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Don't Trust I drove 2 hours to test drive and hopefully purchase a newer vehicle. The sales person was nice enough, but I felt very pushed and rushed. When prom I drove 2 hours to test drive and hopefully purchase a newer vehicle. The sales person was nice enough, but I felt very pushed and rushed. When promised "loyalty program rewards" nobody seemed to have a clue. Car ended up being more than what they quoted. 2 weeks after buying the car I found out it had a very strong cigarette smoke residue. I should have gone with the dealer across the street from them that had the same vehicle, but less expensive. I fell for the "certified pre-owned" line! Trust your own instincts. More

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Best of all dealerships visited The salesman , Brian, went out of his way. Best deal with NO haggling. Made the car buying process stress free. Great honest place to do business with The salesman , Brian, went out of his way. Best deal with NO haggling. Made the car buying process stress free. Great honest place to do business with. Highly recommend that if you looking for a new car to visit Kia dealership. Gave us the most for our trade in along with Kia's rebates for best price. More

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if it was not for brian and charlie i do not think i would have had a great new car buying experience. i do not enjoy going to buy a car and brian came out and talked to me and found out alittle abou would have had a great new car buying experience. i do not enjoy going to buy a car and brian came out and talked to me and found out alittle about me and my life sytle and i ended up with the right car for me. brian you are agreat salesperson and rowe ford is a better place because you are their emplyee and charlie who did all the paper work thank you you are great-that really went fast getting all the papers done with 2 great employees who i hope i get to have the next time i buy a car, because i will be coming back to rowe thanks again More

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