Brian Kutzor | Page 88
Service Advisor
Audi Wyoming Valley
1470 PA-315, Suite 3
Wilkes-Barre, PA 18702
Dealership Experience
10 yrs, 3 mos
Industry Experience
21 yrs, 5 mos
946 Reviews
Write a Review946 Reviews of Brian Kutzor
August 15, 2022
I have been going to Audi for about a year now and have never had a problem. Everyone is always friendly. I took my car in to have a part replaced, the check engine light had been on for a couple weeks. never had a problem. Everyone is always friendly. I took my car in to have a part replaced, the check engine light had been on for a couple weeks. I had a 10:30 appt. At 1:00 they told me that another part had to be replaced because the check engine light was still on and I would have to leave my car overnight. I said that was fine and they gave me a loaner vehicle to use. I got a call the following day that something else had to be replaced because the engine light was still on. I called there the following day three times. The first time a got the receptionist who said they were still working on my vehicle. I called after lunch and left a message for Brian, the gentlemen who I had been dealing with. I did not get a call back. I called again at 3:45 because I knew they closed at 5:00 and I needed 45 minutes to get there. I got the receptionist again and she said that my vehicle just got finished and I could come and pick it up. I never received a call that my vehicle was done, which was not right. They had my car for almost 3 days, I should have gotten a call that my vehicle was finished. More
August 12, 2022
Great service, salesman has excellent vehicle knowledge on many Audis. Great service. We will be back for future purchases. on many Audis. Great service. We will be back for future purchases. More
Other Employees Tagged: Charlie McFadden, Troy Craig, Joe Goas , Mitch Kotarski, John Strobel, Steve Ubaldini
July 23, 2022
Excellent attention to detail. Knowledgeable service people Everything was fixed properly and quickly. I had a terrific service experience Knowledgeable service people Everything was fixed properly and quickly. I had a terrific service experience More
Other Employees Tagged: Joe Goas , John Strobel
July 22, 2022
Sales and service department are always tops in their field. Every time I am there they make you feel at home. Brian in service department is always up to date on all things needed for your auto, and a field. Every time I am there they make you feel at home. Brian in service department is always up to date on all things needed for your auto, and always keeps you informed. More
Other Employees Tagged: Joe Garcia , Mitch Kotarski

