Brian Martin | Page 2
Bodyshop Director
Subaru of Pembroke Pines
16100 Pines Boulevard
Pembroke Pines, FL 33027
38 Reviews
Write a Review38 Reviews of Brian Martin
February 25, 2021
Did great job. Everything was clearly explained and executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. More
Other Employees Tagged: Rudy Font, Robert Ladaga, Stephen Scott Mankin, Jon Whitney
February 06, 2021
Joe Salerno continues to exceed my expectations. He goes the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership More
Other Employees Tagged: Tony D'Argenzio, Robert Ladaga, Stephen Scott Mankin, Jon Whitney
January 29, 2021
You guys provide fantastic service! I love that each time I bring my car and you guys wash it for me. It’s a pleasure to do business with you. I bring my car and you guys wash it for me. It’s a pleasure to do business with you. More
Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin, Jon Whitney
December 11, 2020
Service was excellent, and car was super clean, when I got it back. The time in and out was very quick, looking forward to see you guys in the New Years got it back. The time in and out was very quick, looking forward to see you guys in the New Years More
Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin, Jon Whitney
November 29, 2020
I had scheduled an appointment for a recall on my Subaru. They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take 3-4 hours. No problem. Three hours later I gave them a call to get a status. "Sorry your service rep is not available and probably on lunch." Again no problem I will wait. So I call an hour later "Sorry your service rep is not available". So I asked if anyone can provide any updates. "Sorry only your service rep can provide a status." This is hour four and the time I should be picking up my car. Two hours later after two additional calls with the same response my car is now ready for pickup, So my car was there a total of 6 hours and not a soul called me to inform me it would be delayed or that it was ready for pickup. Based on what I wrote above you can come up with your own conclusion. More
Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin, Jon Whitney
October 31, 2020
Appreciate the transparency and advice. Repair done on time. Car drives much better. Thanks — why a 25 word minimum? There’s not much more to say time. Car drives much better. Thanks — why a 25 word minimum? There’s not much more to say More
Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin, Jon Whitney
September 16, 2020
Amazing service as always! Always a pleasure to service my vehicle, knowing that the best is being done for for my Hog. Lol. Best dealership on all counts. my vehicle, knowing that the best is being done for for my Hog. Lol. Best dealership on all counts. More
Other Employees Tagged: Merva Jackson, Robert Ladaga, Stephen Scott Mankin, Jon Whitney
September 08, 2020
GREAT SERVICE ELBA the service rep was very efficient and provided on time delivery of the required service. I would recommend dealing with her any time they need service and provided on time delivery of the required service. I would recommend dealing with her any time they need service More
Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin, Jon Whitney
September 07, 2020
1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 25 minutes for valet parking to bring the car 3. instead of promised 3 hours, I waited 4 h 1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 25 minutes for valet parking to bring the car 3. instead of promised 3 hours, I waited 4 hours 4. no loaners More
Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin, Jon Whitney
September 04, 2020
First service, service advisor(Elba) excellent and prompted attencion. Brian and Ridell with prospect for new SUV very professional. I am very happy with Subaru. prompted attencion. Brian and Ridell with prospect for new SUV very professional. I am very happy with Subaru. More
Other Employees Tagged: Elba, service advisor, excellent , Ridel, Brian

