Brian Martin | Page 2
Bodyshop Director
Subaru of Pembroke Pines
16100 Pines Boulevard
Pembroke Pines, FL 33027
30 Reviews
Write a Review30 Reviews of Brian Martin
September 07, 2020
1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 25 minutes for valet parking to bring the car 3. instead of promised 3 hours, I waited 4 h 1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 25 minutes for valet parking to bring the car 3. instead of promised 3 hours, I waited 4 hours 4. no loaners More
Other Employees Tagged: Robert Ladaga, Jon Whitney, Stephen Scott Mankin
September 04, 2020
First service, service advisor(Elba) excellent and prompted attencion. Brian and Ridell with prospect for new SUV very professional. I am very happy with Subaru. prompted attencion. Brian and Ridell with prospect for new SUV very professional. I am very happy with Subaru. More
Other Employees Tagged: Elba, service advisor, excellent , Ridel, Brian
August 19, 2020
Always a pleasant experience. Everyone is a professional, provides information above and beyond what is asked. Quick turnaround and never any issues when bringing the vehicle in for maintenance. Service reps provides information above and beyond what is asked. Quick turnaround and never any issues when bringing the vehicle in for maintenance. Service reps do not try and up sell you either. More
Other Employees Tagged: Robert Ladaga, Jon Whitney, Stephen Scott Mankin
August 06, 2020
Everyone that I interacted with was very professional Great people, I liked the professionalism, the cleanliness of the waiting room. Everyone that I interacted with was very courteous and professional. I Great people, I liked the professionalism, the cleanliness of the waiting room. Everyone that I interacted with was very courteous and professional. I recommend it. More
May 31, 2020
Quick and Easy I was in and out in about an hour. They had to to fix the rear hatch button that came dislodged. It was still under warranty. I was in and out in about an hour. They had to to fix the rear hatch button that came dislodged. It was still under warranty. More
May 18, 2020
I drive out of my way to use their service department. Courteous, Quick and Reliable. Always deliver on their commitments. I’m very happy and satisfied with the service department Courteous, Quick and Reliable. Always deliver on their commitments. I’m very happy and satisfied with the service department More
Other Employees Tagged: Robert Ladaga, Jon Whitney, Stephen Scott Mankin , Steven
March 06, 2020
Excellent support and over the top customer service. They care of what we told them and the car was ready at the time the said it will be. care of what we told them and the car was ready at the time the said it will be. More
Other Employees Tagged: Robert Ladaga, Jon Whitney, Stephen Scott Mankin
February 19, 2020
It was a pleasure doing business with this dealership. I was treated professionally and they consider my time. My service person was extremely kind and professional. was treated professionally and they consider my time. My service person was extremely kind and professional. More
January 21, 2020
Service good; web experience sucks I always have quality service when I finally make it in; however, trying to get an appointment made over the web is always frustrating compounded then I always have quality service when I finally make it in; however, trying to get an appointment made over the web is always frustrating compounded then by trying to speak with somebody on the phone to try and verify if my scheduled service actually went through. More
December 13, 2019
Quick and painless This is a vary busy dealer that knows how to stay organized through the rush of service appointments. I appreciate the immediate check in and the reas This is a vary busy dealer that knows how to stay organized through the rush of service appointments. I appreciate the immediate check in and the reasonable wait time after check in to speak with service advisors. They are also sure to have fresh coffee and snacks for those in the waiting room. Service updates where given via text which I loved! Immediate responses helped me keep in touch with out physically being at the dealer. Job well done! More
Other Employees Tagged: Robert Ladaga, Jon Whitney, Stephen Scott Mankin, Jaime Gaitan