Brian Massoll
Brian Massoll at Volkswagen of Naples

Brian Massoll

Dealer Principal

Volkswagen of Naples

601 Airport Road S
Naples, FL 34104

Contact Me
4.8
74 Reviews
4.8

74 Reviews

Write a Review

74 Reviews of Brian Massoll

August 25, 2025

Dealership Rating
Employee Rating

Volkswagen of Naples is a very good Volkswagen dealership. They have good, qualified employees, like Ruben Glamyan and Patti, who is very helpful with finances. And my service manager, Andrew. More

by Harald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2025

Volkswagen of Naples responded

Thank you Harold for your feedback and for your purchase! Ruben Glamyan is amazing! He, along with Patti Lowe are an outstanding pairing. They are both very knowledgeable and like to give their customers all the information so they can make the best decisions based on their needs and wants. Enjoy your beautiful new VW!

August 12, 2025

Dealership Rating
Employee Rating

Well if you want to enjoy a totally different car buying experience call or visit Ruben. He is unlike any other car salesperson that you may have dealt with in the past! First, he actually LISTENS to you More

by maxsales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2025

Volkswagen of Naples responded

Thank you for your accolades and for your purchase! Ruben is amazing. He is a great listener and is very knowledgeable. Based on the information you have provided him, he tries to identify the best vehicle based on your needs and wants. Enjoy your new VW!

Aug 15, 2025

Volkswagen of Naples responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 09, 2025

Dealership Rating
Employee Rating

I've bought several cars from Ruben. I trust him, and he knows what he's talking about.I will bought in the future buying cars from Ruben. More

by Harald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2025

Volkswagen of Naples responded

Hi Harald, thank you so much for your feedback about Volkswagen of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again, and have a fantastic day!

April 02, 2025

Dealership Rating
Employee Rating

The experience of buying my car yesterday was a good one. My salesperson, Reuben , was excellent . Very knowledgeable, professional and courteous. He was efficient and patient and took a great deal of time t More

by j.nester
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ruben Glamyan

Apr 03, 2025

Volkswagen of Naples responded

Thank you for your purchase and for your feedback! Ruben is a true professional. He is very knowledgeable and enjoys sharing his knowledge with his customers. His end goal is to make sure you are 110% happy with your car buying decision. Enjoy your sporty new VW!

April 02, 2025

Dealership Rating
Employee Rating

Reuben was great. He was knowledgeable, courteous, helpful and not at all pushy. He took all the time necessary with test driving both of the cars I was considering an More

by j.nester
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ruben Glamyan

Apr 03, 2025

Volkswagen of Naples responded

Thank you for your purchase and for your feedback! Ruben is a true professional. He is very knowledgeable and enjoys sharing his knowledge with his customers. His end goal is to make sure you are 110% happy with your car buying decision. Enjoy your sporty new VW!

April 01, 2025

Dealership Rating
Employee Rating

Absolutely the best car buying experience I've had in years!! Everyone involved, especially Micky Joy and Nick Salley, were professional, knowledgeable, and made sure I was completely satisfied with my More

by jeffbirr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Volkswagen of Naples responded

Thank you Jeff, for your purchase and for your review! Micky and Nick are awesome to work with. They both embody our company saying of delivering the car and the experience to all of their customers. Enjoy your beautiful new VW!

March 17, 2025

Dealership Rating
Employee Rating

Rueben was extremely excited helpful and informative it was such an enjoyable experience thanks again for everything! More

by JHANITZ0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2025

Volkswagen of Naples responded

Thank you for your purchase and for your feedback! Ruben is amazing to work with. He is a true professional and very knowledgeable. Ruben understands the car purchase process and knows how to efficiently guide his customers through. Enjoy your beautiful new VW!

January 27, 2025

Dealership Rating
Employee Rating

Sebastian was wonderful. Knowledgeable, personal and a lot of patience! Thanks to Micky as well! Everyone at the dealership is phenomenal More

by Carol Milove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2025

Volkswagen of Naples responded

Thank you Carol for your purchase and for your kind words! Sebastian is wonderful and is very knowledgeable. He enjoys sharing his knowledge with his customers and making sure that you are 100% happy with your car purchasing decision. Enjoy your beautiful new VW!

December 11, 2024

Dealership Rating
Employee Rating

Always a pleasure dealing with VW of Naples, this is my 4th purchase, came from Oregon this time to purchase my new Golf R. A majority of the transaction was done over the phone with both Ruben Glamyan and More

by PaulWare92
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Micky Joy, Ruben Glamyan , Brandon Headrick

Dec 12, 2024

Volkswagen of Naples responded

Thank you Paul, for your loyalty to VW of Naples and for your purchases! Certainly traveling from Oregon is a bit of a trek and we greatly appreciate you making that effort. Ruben is a true professional. He is extremely customer focused and will try his hardest to make sure his customers have a stellar car purchasing experience. As a team we all work towards a common goal of delivering the car and the experience to all of our customers. Enjoy your sporty Golf R this holiday season!

September 29, 2024

Dealership Rating
Employee Rating

My second car from Audi/VW of Naples and will definitely be back. Great service and price! More

by dupreepadgett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Micky Joy

Sep 30, 2024

Volkswagen of Naples responded

Thank you for your purchase and for your loyalty to VW of Naples! We have an amazing team who all work towards a common goal of delivering the car and the experience to all of our customers. Enjoy your beautiful new VW!

1
...

Dealership Inventory (160 Vehicles)

new 2025 Volkswagen Taos car, priced at $26,478
2025 Volkswagen Taos
new
Deep Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Tiguan car, priced at $29,015
2025 Volkswagen Tiguan
new
Pure White exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Jetta car, priced at $24,524
2025 Volkswagen Jetta
new
Deep Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Tiguan car, priced at $32,050
2025 Volkswagen Tiguan
new
Pure White exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Tiguan car, priced at $32,777
2025 Volkswagen Tiguan
new
Pure White exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Taos car, priced at $25,659
2025 Volkswagen Taos
new
Pure White exterior
Automatic
Front-wheel Drive