87 Reviews
Write a Review87 Reviews of Brian Massoll
April 15, 2020
Truly love this dealership. Juanpi and the team made the car buying experience so absolutely enjoyable and made sure that the whole process ran as smoothly as possible. car buying experience so absolutely enjoyable and made sure that the whole process ran as smoothly as possible. More
Other Employees Tagged: Micky Joy , Ted Daly, Juanpi Sapiencia
March 25, 2020
Great Dealershio. Honest & Professional Recently purchased a Beetle convertible. Yesterday we leased a new Passat. This is my 3rd Passat. Joe's a great guy to deal with. The entire staff Recently purchased a Beetle convertible. Yesterday we leased a new Passat. This is my 3rd Passat. Joe's a great guy to deal with. The entire staff is wonderful. And Alyssa in service is phenomenal. I highly recommend this dealership More
Other Employees Tagged: Michael Schutt, Alyssa Franks , Joe Oliver, Louis Palmeri
March 18, 2020
Atlas Sport Purchase I felt that the salesperson Ruben Glamyan was very knowledgeable about the product. He did not use any pressure tactics, and he insured that the entir I felt that the salesperson Ruben Glamyan was very knowledgeable about the product. He did not use any pressure tactics, and he insured that the entire purchasing process went very smoothly. The sale occurred because of a good product with very good value, well presented, and nicely priced. More
Other Employees Tagged: Ruben Glamyan , Louis Palmeri
February 09, 2020
Great Experience Great deal, smooth process, excellent customer service! Great negotiations, fun and relaxed atmosphere, courteous and friendly. We got exactly what we Great deal, smooth process, excellent customer service! Great negotiations, fun and relaxed atmosphere, courteous and friendly. We got exactly what we were looking for! Thanks again! DadyM and MonicaM More
Other Employees Tagged: Micky Joy , Ted Daly, Joe Oliver
January 25, 2020
Best car buying experience They sent me an email with 3 vehicles to consider with video inside and out. I told Brian the VW Passat in which I was interested and they had it pre They sent me an email with 3 vehicles to consider with video inside and out. I told Brian the VW Passat in which I was interested and they had it prepped and ready for my viewing and delivery. David reviewed all the car details. Their finance manager, Louis, again explained all final contract details. Our family has had over 15 Volkswagens since 1963. This Passat is the most luxurious ever. I could not be more pleased how everything came together and I drove it home that night. I will definitely recommend VW of Naples to my friends and family. More
Other Employees Tagged: David Faulkner
December 27, 2019
Professional experience from first phone call to the delivery of my new vehicle. My salesman was very accommodating, sent me all the information a requested via text during my work hours. Made it very e delivery of my new vehicle. My salesman was very accommodating, sent me all the information a requested via text during my work hours. Made it very easy to do business. I highly recommend VW of Naples! More
Other Employees Tagged: Micky Joy , Keith Ahearn, Marty Ingesoulian
November 05, 2019
Another excellent experience This is the 6th car i have purchased from this dealer. It is always hands down the best experience. Not a detail is missed. I recommend everyone of my This is the 6th car i have purchased from this dealer. It is always hands down the best experience. Not a detail is missed. I recommend everyone of my friends and family to this group. More
Other Employees Tagged: Keith Ahearn, Juanpi Sapiencia
May 16, 2019
New car purchase The friendliest staff easiest process to purchase a car, we really enjoyed our purchased and love our new car! We were in and out in less than 35 mi The friendliest staff easiest process to purchase a car, we really enjoyed our purchased and love our new car! We were in and out in less than 35 minutes, thank you to all the staff of Volkswagen of Naples and specially Jay they help me on this process I highly recommend this place to anybody that needs a new car or used. More
Other Employees Tagged: Alex Gonzalez, Jay Roden
March 06, 2019
MONEY COMES BEFORE SAFETY. ..leased a 2019 Tiguan SEL had two major engine stall-outs, broken door, broken blind spot monitoring within the first week..would not give me differe ..leased a 2019 Tiguan SEL had two major engine stall-outs, broken door, broken blind spot monitoring within the first week..would not give me different vehicle or break lease. Lost $5000 to get out. More
Other Employees Tagged: Micky Joy , Joe Oliver
January 26, 2019
Pleasure to do business with I usually hate buying cars; the haggling, the game with the sales manager, being held hostage for an afternoon. Well Volkswagen of Naples was an entir I usually hate buying cars; the haggling, the game with the sales manager, being held hostage for an afternoon. Well Volkswagen of Naples was an entirely different experience. Our sales consultant Juanpi was professional, personable and quickly answered all our questions. The deal was fairly and quickly negotiated with the help of Juanpi and Chuck. Alex quickly processed our paperwork and located my number one option- heated seats! I would highly recommend Volkswagen of Naples. More
Other Employees Tagged: Alex Gonzalez, Juanpi Sapiencia, Chuck Whitley

