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Brian Massoll
Brian Massoll at Volkswagen of Naples

Brian Massoll | Page 3

Dealer Principal

Volkswagen of Naples

601 Airport Road S
Naples, FL 34104

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5.0
87 Reviews
5.0

87 Reviews

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87 Reviews of Brian Massoll

January 27, 2025

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Employee Rating

Sebastian was wonderful. Knowledgeable, personal and a lot of patience! Thanks to Micky as well! Everyone at the dealership is phenomenal More

by Carol Milove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Schutt, Micky Joy, Skip Roth, Alyssa Franks, Sebastian Henegar , Patti Lowe

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Jan 28, 2025

Volkswagen of Naples responded

Thank you Carol for your purchase and for your kind words! Sebastian is wonderful and is very knowledgeable. He enjoys sharing his knowledge with his customers and making sure that you are 100% happy with your car purchasing decision. Enjoy your beautiful new VW!

December 11, 2024

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Employee Rating

Always a pleasure dealing with VW of Naples, this is my 4th purchase, came from Oregon this time to purchase my new Golf R. A majority of the transaction was done over the phone with both Ruben Glamyan and More

by PaulWare92
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Micky Joy, Ruben Glamyan , Brandon Headrick

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Dec 12, 2024

Volkswagen of Naples responded

Thank you Paul, for your loyalty to VW of Naples and for your purchases! Certainly traveling from Oregon is a bit of a trek and we greatly appreciate you making that effort. Ruben is a true professional. He is extremely customer focused and will try his hardest to make sure his customers have a stellar car purchasing experience. As a team we all work towards a common goal of delivering the car and the experience to all of our customers. Enjoy your sporty Golf R this holiday season!

September 29, 2024

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My second car from Audi/VW of Naples and will definitely be back. Great service and price! More

by dupreepadgett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Micky Joy

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Sep 30, 2024

Volkswagen of Naples responded

Thank you for your purchase and for your loyalty to VW of Naples! We have an amazing team who all work towards a common goal of delivering the car and the experience to all of our customers. Enjoy your beautiful new VW!

September 19, 2024

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Yans was amazing. Smoothest purchase ever. Will certainly come back to buy a car again. More

by Todd A.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Micky Joy , Patti Lowe, Yans Ortega

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Sep 24, 2024

Volkswagen of Naples responded

Thank you Todd for your purchase and for your feedback! Yans is amazing. He knows the process and knows how to seamlessly guide his customers through. Enjoy your beautiful new VW!

September 02, 2024

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Employee Rating

Always a great experience with Kyle & the VW of Naples team. We’ve been here for years. More

by SZAKROC1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Harsh, Micky Joy

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Sep 02, 2024

Volkswagen of Naples responded

Thank you for your loyalty to VW of Naples and for your recent purchase! Kyle is awesome to work with and will try his hardest for his customers. At the end of the day, his goal is to deliver the car and the experience to all of his customers. Enjoy your beautiful new VW!

July 29, 2024

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Employee Rating

Always a great experience at Volkswagen of Naples, Joe Oliver has been taking care of me for years but everyone there is incredible! More

by alexlambert11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Harsh, Ken Moran, Micky Joy, Skip Roth, Mike Williams, Ruben Glamyan, Alyssa Franks , Joe Oliver, Michael Sarovich

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Jul 29, 2024

Volkswagen of Naples responded

Thank you Alex for your purchase and for the 5 stars! Joe Oliver is amazing to work with. He knows the process and knows how to efficiently guide his customers through. Delivering the car and the experience is Joe's ultimate goal. Enjoy your beautiful new VW!

July 26, 2024

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It’s always a great experience. My entire family has VW of Naples cars. They always go over & above! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Schutt, Micky Joy, Mike Williams , Sebastian M., Kyle Harsh

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Jul 26, 2024

Volkswagen of Naples responded

Thank you Scott for your loyalty to VW of Naples and for your accolades! We try our hardest to deliver a world class experience every time you visit our dealership.

July 10, 2024

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Employee Rating

I had a wonderful experience working with Dave, Brian and Micky at Naples VW. Would highly recommend their services. More

by Elise P.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Micky Joy , David Trawick

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Jul 11, 2024

Volkswagen of Naples responded

Thank you Elise for your purchase and for your feedback! Dave is awesome to work with and a great listener, trying to find the perfect vehicle based on his customers needs and wants. He imbodies our company philosophy of delivering the car and the experience to his customers. Enjoy your beautiful new VW!

July 09, 2024

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Employee Rating

Brian and Nick are the best! ! The best experience I have ever had when buying a car! More

by lizstallings
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Salley , Jeremy

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Jul 10, 2024

Volkswagen of Naples responded

Thank you Liz for your purchase and for your accolades! We try our hardest to deliver both the car and the experience to all of our customers and it sounds like we achieved our goal. Enjoy your beautiful new VW!

May 25, 2024

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Employee Rating

Excellent, speedy process! Thank you Dylan, Micky, Collin and all others involved! I am a 3rd generation customer with this dealership, and I hope the 4th generation of our fam More

by Dan Moisiu Sr.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Schutt, Micky Joy, Skip Roth, Dylan Maldonado , Alex Gonzalez

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May 28, 2024

Volkswagen of Naples responded

Thank you Dan for your loyalty and for your recent purchase! As you are aware, we do have an amazing team at VW of Naples. They all strive to deliver the car and the experience to all of their customers. Enjoy your beautiful new VW!

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