Brian Massoll
Brian Massoll at Volkswagen of Naples

Brian Massoll | Page 3

Dealer Principal

Volkswagen of Naples

601 Airport Road S
Naples, FL 34104

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4.9
81 Reviews
4.9

81 Reviews

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81 Reviews of Brian Massoll

July 26, 2024

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Employee Rating

It’s always a great experience. My entire family has VW of Naples cars. They always go over & above! More

by Scott
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Schutt, Micky Joy, Mike Williams , Sebastian M., Kyle Harsh

Jul 26, 2024

Volkswagen of Naples responded

Thank you Scott for your loyalty to VW of Naples and for your accolades! We try our hardest to deliver a world class experience every time you visit our dealership.

July 10, 2024

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I had a wonderful experience working with Dave, Brian and Micky at Naples VW. Would highly recommend their services. More

by Elise P.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Micky Joy , David Trawick

Jul 11, 2024

Volkswagen of Naples responded

Thank you Elise for your purchase and for your feedback! Dave is awesome to work with and a great listener, trying to find the perfect vehicle based on his customers needs and wants. He imbodies our company philosophy of delivering the car and the experience to his customers. Enjoy your beautiful new VW!

July 09, 2024

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Brian and Nick are the best! ! The best experience I have ever had when buying a car! More

by lizstallings
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nick Salley , Jeremy

Jul 10, 2024

Volkswagen of Naples responded

Thank you Liz for your purchase and for your accolades! We try our hardest to deliver both the car and the experience to all of our customers and it sounds like we achieved our goal. Enjoy your beautiful new VW!

May 25, 2024

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Excellent, speedy process! Thank you Dylan, Micky, Collin and all others involved! I am a 3rd generation customer with this dealership, and I hope the 4th generation of our fam More

by Dan Moisiu Sr.
Sales Price Transparency
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Recommend Dealer
Yes
May 28, 2024

Volkswagen of Naples responded

Thank you Dan for your loyalty and for your recent purchase! As you are aware, we do have an amazing team at VW of Naples. They all strive to deliver the car and the experience to all of their customers. Enjoy your beautiful new VW!

May 01, 2024

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This is our family’s 16th straight car from Naples Audi (and Volkswagen). As in the past it was an excellent experience, Troy Head was friendly, fair and honest - no surprises. Plus, their Service Departme More

by MDURANT0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Troy Head and Chris Calhoun. 10 stars out of 5 for each!!

May 02, 2024

Volkswagen of Naples responded

Thank you for your continued loyalty to Audi Naples/ VW of Naples and for your most recent purchase! Troy and Chris are both true professionals and always strive to deliver a world class experience to their customers. We greatly appreciate you being a part of the Audi VW family! Enjoy your new ride!

April 30, 2024

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I’m sixty nine years old and I’ve bought a lot of cars. I would rate Ruben Glamyan as one of the best and most professional car sales people I have ever dealt with. Ruben is a true gentleman and a pleasure More

by G. Moses
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ruben Glamyan , Alex Gonzalez

May 01, 2024

Volkswagen of Naples responded

Thank you for your purchaser and for your accolades! Purchasing a car should be a positive experience and Ruben certainly knows how to make that happen. He is a true professional and very customer focused. He knows how to guide his customers efficiently through the sales process. Enjoy your beautiful new VW!

April 29, 2024

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My husband and I have been long time clients of this dealership and now that he’s passed away I continue to be and will continue to be. More

by alvarlurives
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Recommend Dealer
Yes

Other Employees Tagged: Patti Lowe, Dylan Maldonado

Apr 30, 2024

Volkswagen of Naples responded

Thank you for your purchase and for your loyalty to VW of Naples. We are sorry to hear about your husband but rest assured you will always be part of our family. Enjoy your new VW!

April 29, 2024

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Employee Rating

Reuben was fantastic to work with and helped us to find a car I loved at a price I could afford. I am not a fan of the managers sequestering themselves in there office. It makes the buying process feel like More

by Holmesn88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 30, 2024

Volkswagen of Naples responded

Thank you for your purchase and for your feedback. Our management team does try their hardest to meet with all our customers when they are in the showroom but occasionally, they do fall short on this goal. Our apologies if they did not have the opportunity to meet with you personally.

March 01, 2024

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Beautiful dealership with excellent service by every single staff member. They make sure you are truly taken care of and offer a welcoming and clean environment. Ruben was incredible with the knowledge More

by sarahjculp
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Micky Joy, Ruben Glamyan , Ignar “Iggy” Gonzalez, Roy Yonkers

Mar 01, 2024

Volkswagen of Naples responded

Thank you Sarah for your purchase and for your feedback! We try our hardest to make the car purchase process a positive one. Ruben and Iggy both know how to deliver the car and the experience to their customers. Enjoy your beautiful new Tiguan!

February 06, 2024

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Great professional service at the time of my purchase. Clean offices and waiting rooms. Fine inventory on the lot. More

by jcduyal
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Maldonado

Feb 07, 2024

Volkswagen of Naples responded

Thank you for your purchase and for your feedback. Dylan is a true professional who knows how to deliver the car and the experience to his customers. Enjoy your new VW!

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