57 Reviews
Write a Review57 Reviews of Brian Massoll
November 17, 2018
Great customer service Very pleasant experience. Joe took his time, was very informative and guided us towards the right car choice based on our wants and needs. Very comfor Very pleasant experience. Joe took his time, was very informative and guided us towards the right car choice based on our wants and needs. Very comfortable environment and Joe was very professional. More
Other Employees Tagged: Joe Oliver, Micky Joy , Marty Ingesoulian
October 31, 2018
One word: awesome! Very quick response! Professionell and nice consultation! Friendly and warm athmosphere! Juanpi and Alex did an outstanding job to us. I can defin Very quick response! Professionell and nice consultation! Friendly and warm athmosphere! Juanpi and Alex did an outstanding job to us. I can definitely recommend this dealer. More
Other Employees Tagged: Alex Gonzalez , Juanpi Sapiencia
October 26, 2018
Great people, cute dealership! The staff was really great from start to finish! We had initial contact with Brian via email and then worked with Micky, who sealed the deal. Erin hel The staff was really great from start to finish! We had initial contact with Brian via email and then worked with Micky, who sealed the deal. Erin helped get us started when we walked in the door and Chuck helped facilitate. Erin was awesome and expedient. She worked quickly and arranged everything we needed (included dropping off the current lease) seamlessly. She went the extra mile and set up the car to greet me with my name and showed us some neat (and maybe lesser known) features the Atlas has. The delearship itself is really cute and super clean. I loved looking at the old cars! We live 90 miles from this dealership and we happily recommend it. Worth the drive! More
Other Employees Tagged: Micky Joy, Alex Gonzalez , Erin Presley, Chuck Whitley
October 22, 2018
Outstanding experience! We’ve been looking for a car like this for almost a year. It was in excellent condition, and had been properly serviced and detailed before being put We’ve been looking for a car like this for almost a year. It was in excellent condition, and had been properly serviced and detailed before being put up for sale. The staff at Volkswagen of Naples went out of their way to make us feel comfortable and we’re clear on how the transaction would be done. Played no games, were honest and genuinely earned our trust. We had a minor problem when picking up the car and the whole team rectified it immediately! A great place to buy a new or pre-owned car, and we look forward to a long relationship with VW of Naples. More
Other Employees Tagged: Kyle Harsh , Erin Presley, Chuck Whitley
February 09, 2018
Incredible experience at VW Naples We have just completed our second deal with VW Naples. From Jay in sales, Keith in finance and Matt on the service team, I can’t reccomend this dealer We have just completed our second deal with VW Naples. From Jay in sales, Keith in finance and Matt on the service team, I can’t reccomend this dealership highly enough! The service standard is spectacular, and all of our experiences are fast and friendly. This is a wonderful service from start to finish. Today, Jay helped us into our second VW. Outstanding deal and top tier service. Brian’s team is the best of the best in Naples. More
Other Employees Tagged: Keith Ahearn, Jay Roden
July 22, 2017
Exceptional Customer Experience! Erin is extremely professional, knowledgeable, energetic, responsive and accommodating! I absolutely love my new Atlas!! Thank you so much for the awe Erin is extremely professional, knowledgeable, energetic, responsive and accommodating! I absolutely love my new Atlas!! Thank you so much for the awesome treatment, as always!!! More
Other Employees Tagged: Michael Schutt, Micky Joy , Erin Presley
June 30, 2017
Passat Rline Great job team! I truly appreciate the professionalism of the dealership, and the transparent and honest nature of the personnel who I work continue Great job team! I truly appreciate the professionalism of the dealership, and the transparent and honest nature of the personnel who I work continue to support at VW of Naples! Thank you, Wes More
Other Employees Tagged: Michael Schutt, Micky Joy , Erin Presley