81 Reviews
Write a Review81 Reviews of Brian Massoll
July 24, 2020
The VW team in Naples is the best! Great prices and great service make it a great experience! We will continue to buy our vehicles here. great service make it a great experience! We will continue to buy our vehicles here. More
Other Employees Tagged: Ishmael Hernandez, Juanpi Sapiencia
July 03, 2020
We had a great experience at VW of Naples. Juanpi and the entire staff were so helpful and knowledgeable and made buying a car easy and stress free. entire staff were so helpful and knowledgeable and made buying a car easy and stress free. More
Other Employees Tagged: Louis Palmeri, Juanpi Sapiencia, Arman
June 15, 2020
Fantastic Experience!!! Our Salesman, Jake Spooner, was great to work with and very patient. Manager, Brian Massoll, also was involved and made sure everything went smoothly. Highly recommended....will b great to work with and very patient. Manager, Brian Massoll, also was involved and made sure everything went smoothly. Highly recommended....will be buying additional cars from in the near future. More
Other Employees Tagged: Patti Lowe , Jake Spooner
June 09, 2020
Juanpi was extremely knowledgeable, patient, and prompt with his responses. His approach was relaxed and I didn’t feel pressured to make a rash decision before I was ready. Everyone else at the dealership with his responses. His approach was relaxed and I didn’t feel pressured to make a rash decision before I was ready. Everyone else at the dealership was also very helpful. I will highly recommend Volkswagen Naples to friends and family. More
Other Employees Tagged: Keith Ahearn, Marco Gonzalez, Ishmael Hernandez, Juanpi Sapiencia
April 15, 2020
Truly love this dealership. Juanpi and the team made the car buying experience so absolutely enjoyable and made sure that the whole process ran as smoothly as possible. car buying experience so absolutely enjoyable and made sure that the whole process ran as smoothly as possible. More
Other Employees Tagged: Micky Joy , Ted Daly, Juanpi Sapiencia
March 25, 2020
Great Dealershio. Honest & Professional Recently purchased a Beetle convertible. Yesterday we leased a new Passat. This is my 3rd Passat. Joe's a great guy to deal with. The entire staff Recently purchased a Beetle convertible. Yesterday we leased a new Passat. This is my 3rd Passat. Joe's a great guy to deal with. The entire staff is wonderful. And Alyssa in service is phenomenal. I highly recommend this dealership More
Other Employees Tagged: Michael Schutt, Alyssa Franks , Joe Oliver, Louis Palmeri
March 18, 2020
Atlas Sport Purchase I felt that the salesperson Ruben Glamyan was very knowledgeable about the product. He did not use any pressure tactics, and he insured that the entir I felt that the salesperson Ruben Glamyan was very knowledgeable about the product. He did not use any pressure tactics, and he insured that the entire purchasing process went very smoothly. The sale occurred because of a good product with very good value, well presented, and nicely priced. More
Other Employees Tagged: Ruben Glamyan , Louis Palmeri
February 09, 2020
Great Experience Great deal, smooth process, excellent customer service! Great negotiations, fun and relaxed atmosphere, courteous and friendly. We got exactly what we Great deal, smooth process, excellent customer service! Great negotiations, fun and relaxed atmosphere, courteous and friendly. We got exactly what we were looking for! Thanks again! DadyM and MonicaM More
Other Employees Tagged: Micky Joy , Ted Daly, Joe Oliver
January 25, 2020
Best car buying experience They sent me an email with 3 vehicles to consider with video inside and out. I told Brian the VW Passat in which I was interested and they had it pre They sent me an email with 3 vehicles to consider with video inside and out. I told Brian the VW Passat in which I was interested and they had it prepped and ready for my viewing and delivery. David reviewed all the car details. Their finance manager, Louis, again explained all final contract details. Our family has had over 15 Volkswagens since 1963. This Passat is the most luxurious ever. I could not be more pleased how everything came together and I drove it home that night. I will definitely recommend VW of Naples to my friends and family. More
Other Employees Tagged: David Faulkner
December 27, 2019
Professional experience from first phone call to the delivery of my new vehicle. My salesman was very accommodating, sent me all the information a requested via text during my work hours. Made it very e delivery of my new vehicle. My salesman was very accommodating, sent me all the information a requested via text during my work hours. Made it very easy to do business. I highly recommend VW of Naples! More
Other Employees Tagged: Micky Joy , Keith Ahearn, Marty Ingesoulian

