Brian Mattison
Brian Mattison at Gordie Boucher Lincoln of West Allis

Brian Mattison

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.8
271 Reviews
4.8

271 Reviews

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271 Reviews of Brian Mattison

May 24, 2025

Dealership Rating
Employee Rating

I've been dealing with Gordie Boucher for the last 17 years. Lots of different vehicles the service department. Does excellent work in a timely fashion More

by Roadking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Roberto Hernandez

May 24, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

May 22, 2025

Dealership Rating
Employee Rating

Very accommodating and communicative. i would recommend Gordie Boucher to anyone who needs to service their Lincoln. More

by Lisa E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

May 07, 2025

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Employee Rating

It was amazing called Friday afternoon explained what I was looking for walked out with a new Car Saturday afternoon no hassle More

by JIGGY372000
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

May 07, 2025

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis! Roy Reger Service Manager 414-327-6000

May 05, 2025

Dealership Rating
Employee Rating

Fast and friendly From start to finish the buying process was so good down till the day we picked it up great service More

by GLENWEHNER
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

May 05, 2025

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

April 12, 2025

Dealership Rating
Employee Rating

Best dealership I’ve ever dealt with. Honest, accommodating, and impeccable service. Dawn Kelly and the service team is top notch. Way better service at Gordie Boucher Lincoln than at More

by Marytklinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Apr 12, 2025

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

April 11, 2025

Dealership Rating
Employee Rating

Great communications and support in making my repairs work for me. The entire team demonstrates that they care about customers. More

by LTSCHAMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

April 09, 2025

Dealership Rating
Employee Rating

Heat started giving me issues and salesman told me 'I don't think the warranty would cover something like that. It is a power train plus. You can take to a Chevy dealer or any ASE certified. We perform a More

by Lenover14
Recommend Dealer
No

Other Employees Tagged: Brian Mattison

Apr 13, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Roy Reger Service Manager 414-327-6000

Apr 09, 2025

Lenover14 responded

Great people but post issues being fixed is awful service.

April 05, 2025

Dealership Rating
Employee Rating

Everyone was very helpful and professional in addressing all my questions about my new car. More

by MaryS
Workmanship
Service Time
Recommend Dealer
Yes
Apr 05, 2025

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

March 22, 2025

Dealership Rating
Employee Rating

The salesman and staff were very courteous and respectful. The crew as a whole way very awesome and they worked diligently from the beginning where your looking for a vehicle to the end when you a More

by BIGGREDD8172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Selin, Fred Bomberg, John Katrichis , Gus was an awesome salesman and all 3 cashiers were pleasant, happy,cheerful and helpful.

Mar 24, 2025

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

March 10, 2025

Dealership Rating
Employee Rating

appointment was easy to make for the time and date that was convenient for me, the appointment was kept and the work started on time and was completed in a timely manner. All work was completed, explana More

by cwsmke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that Brian and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

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