Brian Mattison | Page 21

Had a problem with lightning In car after replacing Had a problem with lightning In car after replacing battery Bryan helped me out with Problem and showed me how To work setting s On car that Had a problem with lightning In car after replacing battery Bryan helped me out with Problem and showed me how To work setting s On car that I didn’t know I had he’s extremely good Thanks Billy bob and the bobs More

by BRAUNW323 Verified Customer Verified Customer

Helpful 0

Report | Print

No one in service answered the phone. I had to leave a No one in service answered the phone. I had to leave a message when trying to schedule appointment and when checking to see if vehicle was ready. Se No one in service answered the phone. I had to leave a message when trying to schedule appointment and when checking to see if vehicle was ready. Service took longer than estimated. More

by LOUISEANN.ADAMS Verified Customer Verified Customer

Helpful 0

Report | Print

Everything went as expected. The only issue is that my tire pressure must not have been check. The low pressure indicator was on and remains on tire pressure must not have been check. The low pressure indicator was on and remains on More

by PMISKOV Verified Customer Verified Customer

Helpful 0

Report | Print

I love coming here! I truly feel valued. Both the service and sales team take care of my needs and always make me feel welcome. Thank you for all your help! and sales team take care of my needs and always make me feel welcome. Thank you for all your help! More

by OMZE84 Verified Customer Verified Customer

Helpful 0

Report | Print

Service was done quickly and they communicated with me throughout the process to make sure everything was done correctly. They picked up my car and returned it while leaving me a loaner car in case I nee throughout the process to make sure everything was done correctly. They picked up my car and returned it while leaving me a loaner car in case I need it. More

by STEVE Verified Customer Verified Customer

Helpful 0

Report | Print

Service met all my expectations. Boucher provides excellent customer service. Always accomodating. They are always willing to work with you and make adjustments to coincide with your schedule. excellent customer service. Always accomodating. They are always willing to work with you and make adjustments to coincide with your schedule. More

by JDORN9166 Verified Customer Verified Customer

Helpful 0

Report | Print

Brian the service consultant was very knowledgeable and helpful. Definitely very customer orientated. To be truthfully honest we were not happy with Boucher until then. helpful. Definitely very customer orientated. To be truthfully honest we were not happy with Boucher until then. More

by MARIOEVA1 Verified Customer Verified Customer

Helpful 0

Report | Print

Visit was for 2 recalls. The repairs did not take as long as estimates which was appreciated. Another recall was identified but parts were not available to address it. # of recalls is a concern. Is qu long as estimates which was appreciated. Another recall was identified but parts were not available to address it. # of recalls is a concern. Is quality slipping? More

by Khouselog Verified Customer Verified Customer

Helpful 0

Report | Print

I have been with Gordie Boucher for many years and have always had wonderful service both by my sales person Greg Miller and have worked with several of the service advisors as well and have always been tr always had wonderful service both by my sales person Greg Miller and have worked with several of the service advisors as well and have always been treated fairly and honestly and have referred others to them as well. More

Helpful 0

Report | Print

The Service Advisor greeted me immediately as I drove in and wrote up the order immediately and showed me where the waiting lounge was, even though I have been a customer for several years but he made sure and wrote up the order immediately and showed me where the waiting lounge was, even though I have been a customer for several years but he made sure I knew where it was anyway. They had my vehicle in to start the service shortly after i went to the waiting lounge. Service was prompt, complete and my automobile was washed as part of the service. All service greeters had their face masks on and on properly which was comforting to see. I was impressed with all facets of the visit to Boucher Lincoln. ****Just one added note regarding health safety at Boucher Lincoln: I found the service department employees to all be following the Virus health guidelines but when I walked onto the sales floor it was totally different standards. Some sales personnel had no face mask at all visible; some had them on but didn't cover their nose so therefore were ineffective and maybe 2 or 3 was wearing a face mask properly. The Sales floor employees lack of health standards were disturbing. More

by cwsmke Verified Customer Verified Customer

Helpful 0

Report | Print