Brian Mattison
Brian Mattison at Gordie Boucher Lincoln of West Allis
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Brian Mattison | Page 4

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.8
237 Reviews
4.8

237 Reviews

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237 Reviews of Brian Mattison

October 10, 2023

Dealership Rating
Employee Rating

They can’t fix the issue even though issue was told to them.it’s a common problem with Navigators and tried to convince me issue was catalytic converter. Took it to Transmission shop git it fixed and cost More

by willk
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Dawn Kelly , Izayah Martinez

October 10, 2023

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Gordie Boucher Lincoln never disappoints customer service is phenomenal.Gordie Boucher Lincoln sets the bar high for the service department. More

by ANDRUSLIMO2
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Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo, Mike Jansen, Dawn Kelly, Joe England , Roy. Service Manager

October 07, 2023

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They were ok salesmen was great, didn't like dealing with the sales manager but all in all it was a good experience. More

by GSCHNEIDER19
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Schwanke, Dawn Kelly, Fred Bomberg, Joe England , Izayah Martinez

September 28, 2023

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Absolute best experience - Nick did a great job, and the service department has been attentive. More

by JGR New Berlin
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Recommend Dealer
Yes

Other Employees Tagged: Nick Loth, Joe England

September 27, 2023

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Vehicle returned with boot prints on bothe front seats after sun roof service.paper said they gave me a no charge car wash, but they did not More

by FRANK.M.GRIPPE
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Recommend Dealer
No

September 16, 2023

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Gordie Boucher Lincoln, from the moment I arrived it’s obvious in the way the Service writer Brian.M greets you, listening to my issues with the vehicle, updating me on the progress of the vehicle.after t More

by ANDRUSLIMO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo, Mike Jansen, Joe England , Roy Gordie Boucher Lincoln Service Manager

Sep 18, 2023

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

September 08, 2023

Dealership Rating
Employee Rating

BRIAN DID A GREAT JOB OF INFORMING US WHAT IT WOULD TAKE TO FIX THE VEHICLE. ALSO PROVIDED A DETAILED ESTIMATE FOR THE REPAIRS. More

by MATTHEW_A_VAHL
Service Price Transparency
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Recommend Dealer
Yes
Sep 08, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you, Matthew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis.

September 04, 2023

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Brian personal and professional work ethic are two of the many reasons we continue to purchase our vehicles from Boucher. More

by OWSIANOR8201
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian always meets your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis; we look forward to having you as one of our valued customers for many more years to come.

August 29, 2023

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Employee Rating

Outstanding Service. Appreciated his advice and judgement. Will refer friends and acquaintances. Will return with any auto needs in the future. Thanks for the great s More

by PATTYWOLF87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo

Aug 29, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Patty, please let us know.

August 20, 2023

Dealership Rating
Employee Rating

I really enjoy my experience with any of the Boucher automotive Group locations. Always great service! Especially when I get a chance to visit with Gus Hollo. More

by JESSE39
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo, Joe England

Aug 22, 2023

Gordie Boucher Lincoln of West Allis responded

Jesse, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gus met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come!

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