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Brian Mattison
Brian Mattison at Gordie Boucher Lincoln of West Allis
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Brian Mattison | Page 6

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.8
231 Reviews
4.8

231 Reviews

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231 Reviews of Brian Mattison

June 23, 2023

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Employee Rating

Excellent service delivery and quick service Also keeping me informed of what was Going on More

by TPAQUIN489
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Recommend Dealer
Yes
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Jun 25, 2023

Gordie Boucher Lincoln of West Allis responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come!

June 19, 2023

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Employee Rating

Great customer service! !! Everyone is very friendly and I would recommend my family as well. More

by GINA.MUELLER80
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 20, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you, Gina, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 16, 2023

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Employee Rating

Dawn was fanstic. With her on my team I know I am in good hands. Than you, Dawn. More

by OMZE84
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly , kifah

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Jun 17, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2023

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Employee Rating

Dawn was fanstic. With her on my team I know I am in good hands. Than you, Dawn. More

by OMZE84
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly , kifah

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Jun 17, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that Dawn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

June 01, 2023

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Brian squeaked this into his schedule and got it back to us next day. Much appreciated Brian! More

by MATTHEW_A_VAHL
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Yes
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Jun 01, 2023

Gordie Boucher Lincoln of West Allis responded

Matthew, Thank you for your very kind review. Brian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis.

May 30, 2023

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Another amazing service experience at Gordie Boucher Lincoln! Dawn was very helpful and friendly. Mike Gessler is a top notch service technician, that I trust to work on my older Lincoln. Thank you! More

by Rob R
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly , Mike Gessler

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May 31, 2023

Gordie Boucher Lincoln of West Allis responded

Rob, Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. Dawn, Mike, and our team appreciate your business and hope to see you again soon!

May 24, 2023

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Brian did a fine job. What a great deal on tires. The tires were at cost and there was a $100.00 rebate. More

by ROY.REGER
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Recommend Dealer
Yes
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May 24, 2023

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

May 22, 2023

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They took my car on time when I came in and finished it in a timely manner More

by RKRANCKI
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Recommend Dealer
Yes
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May 23, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 18, 2023

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Employee Rating

Took almost 2 hrs to change oil, rotate tires, check fluid levels. Salesman seemed new, not real experienced. More

by CTHOM5537
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dawn Kelly

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May 22, 2023

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Roy Reger, Service Manager 414-327-6000

May 16, 2023

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Employee Rating

Dawn was very communicative during the entire process. They were able to give me a loaner for the duration of the repair which was great as it was a busy week for me. Although the past 2 visits they did More

by Teresa P
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Helpful
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May 16, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you so much for taking the time to leave us a great review. We truly appreciate your business, Teresa. We look forward to serving you for years to come.

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