Brian McCoy | Page 6

Mercedes Benz of Princeton is my favorite service center in the state. Very attentive, Prompt and Excellent service. in the state. Very attentive, Prompt and Excellent service. More

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Easy to schedule an appointment. Brian is always very friendly, helpful, thorough and accurate. Always a pleasure! Thank-you, Brian! Brian is always very friendly, helpful, thorough and accurate. Always a pleasure! Thank-you, Brian! More

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I have been a client of Brian McCoy at Princeton Mercedes for about 5 years now. his professionalism, communication, knowledge, and genuine kindness is the reason I refuse to go anywhere else! Thank you! for about 5 years now. his professionalism, communication, knowledge, and genuine kindness is the reason I refuse to go anywhere else! Thank you! More

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It was A pleasure staff was so nice and helpful. They even took me over to the service department where I met Mr. McCoy, who walked me through my services. I feel very comfortable taking my new car They even took me over to the service department where I met Mr. McCoy, who walked me through my services. I feel very comfortable taking my new car there…. More

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Brian McCoy is always great to deal with. The car was in and out quickly. The car was in and out quickly. More

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I’ve been using this dealership for ten years and I appreciate the professionalism and integrity of my service manager Brian M. I feel like my car is in good hands under his care. appreciate the professionalism and integrity of my service manager Brian M. I feel like my car is in good hands under his care. More

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My advisor Linda Tague was wonderful! Looking forward to working with her in the future. Would have rated 5 stars if a loaner car had been provided - Brian McCoy called and informed me Looking forward to working with her in the future. Would have rated 5 stars if a loaner car had been provided - Brian McCoy called and informed me loaner will not be provided due to age of the vehicle - doesn't make sense to me - I spent $2500 for the repairs and don't see why dealership would not provide loaner to a paying customer. Furthermore the car was purchased at the dealership and serviced there for 8 years post purchase. Prior to this vehicle, we had leased other vehicles from the dealership - plenty of business provided to dealership to support loaner privilege. Loaners can only help with future sale by allowing customer to try out new vehicles. More

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Service experience was excellent. Had a flat tire and brought in the car with no appointment. They had the tire in stock and replaced it for me on the spot. Brian was a pleasure to Had a flat tire and brought in the car with no appointment. They had the tire in stock and replaced it for me on the spot. Brian was a pleasure to deal with. Highly recommend! More

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Hassel free service as always. Mr. Brian McCoy is my go to service consultant. He always keeps informed about the process and very prompt always. Mr. Brian McCoy is my go to service consultant. He always keeps informed about the process and very prompt always. More

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I have been a service(mainly) and car-buyer customer since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been cons since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been consistently accessible, polite, responsive and competent. Andy Horne, my service advisor going on 10 years, has provided 5-star management of my service (currently on a 2008 CLK350 bought at MBoP and an 2013 E350) and the hands-on people in the shop have produced 5-star results. More

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