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Brian McMahon
Brian  McMahon, Finance Manager, DCH Honda of Temecula
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Brian McMahon

Finance Manager

DCH Honda of Temecula

26755 Ynez Road
Temecula, CA 92591

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4 Reviews of Brian McMahon

July 16, 2018

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"Got sold a lemon"

- rjs5811

The initial car buying process was fine. I actually really liked my salesperson and felt like I got a fair price. However, they messed up the paperwork and I had to come back the next day to fix it. Not a big deal, just inconvenient. But, then after only 4 days, the brand-new car had some weird engine problems. Probably just a fluke, but who knows. I brought it in and DCH swapped it out for another new car same color/model/trim. All good, right? Nope. I drove the new, new car home, parked it in the garage, and went to sleep. The next morning, guess what? It won't start. It's 3 am, and I got to get to work. I tried everything, googled everything, even woke my wife up to help. Nothing I did worked. The car just would not start. I had to miss work (lose money) and at 7:00 am, I started putting calls into DCH. Initially, the people on the phone assumed I was incompetent and said stuff like, "you know you have to push the brake or it won't start." Seriously! I'd been up since 3 am googling this problem and looking for any possible solution. So, how did this whole ordeal end? Well, turns out the aftermarket security system DCH installed requires a chip to be put in after purchase. Otherwise, the car won't start after the test drive. They simply forgot to install the chip after they detailed it. DCH sent someone out to my house around 8:30-9:00am and popped it in there. Voila, the car started. Still, a major pain in the butt and had to miss work, but at least my car works. Side note, DCH has not done anything to compensate me for the major inconvenience. I feel weird asking and I won't, but they definitely should do something.

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No

July 04, 2018

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"Helpful Honda guys"

- Happy Honda owner

While the typical 4 hour time frame to purchase a vehicle is annoying, Cody and Brian went out of their way to help me find the right car for the right price. They truly are the helpful Honda guys!

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Yes

Other Employees Tagged: Cody Lafferty

December 30, 2017

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"Completely satisfied "

- Villanueva, Edison

I have an excellent experience in this dealership. Great customer service and friendly people that welcomes you.l was very happy and satisfied of the help I need to get the monthly payment I desire and they even made it lower. Thank you so much.

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Yes

Other Employees Tagged: Evan Galat

November 19, 2017

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"Amazing!"

- LE

They went above and beyond what i expected. Went in to get a loan to buy of my lease and walked out with a brand new car at an amazing rate!

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Yes

Other Employees Tagged: Martin Cuenca, Tim Joyce

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