Brian Moore
Brian Moore at Toyota Marin

Brian Moore | Page 9

Used Car Direct Sales

Toyota Marin

445 Francisco Boulevard East
San Rafael, CA 94901

not yet
rated
89 Reviews

Brian, has lived for more than 25 years in the Bay Area, where he attended high school and college. He has many satisfied Toyota Marin Customers due to his Total Commitment to Customer Service, and to integrity. A lover of the outdoors, when Brian has days off he can be found mountain biking, golfing, and heading to Tahoe.

not yet
rated

89 Reviews

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Dealership Experience

15 yrs, 2 mos

Industry Experience

15 yrs, 2 mos

89 Reviews of Brian Moore

June 30, 2014

Dealership Rating

Excellent experience! My husband and I visited Toyota Marin some weeks ago looking for a used car with only a price range in mind and were greatly helped and comforted thro More

by sbre17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brooke P

Jul 07, 2014

Toyota Marin responded

We appreciate the time it took for you to write this review. It is wonderful to hear that Brooke and Brian provided you dedicated and personalized service. I am very pleased that our consistent professionalism and great customer service has earned your repeat business. We look forward to assisting you again soon. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 31, 2014

Dealership Rating

I bought the car sight unseen I bought a performance vehicle from Brian. He made the decision to buy it and have it shipped to me in Southern California. The car was just as descri More

by ejsdguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 02, 2014

Toyota Marin responded

Thank you for taking the time to let us know about your purchasing experience. Our dealership is always trying to deliver the best possible customer service, and we appreciate your business. Please enjoy your new performance car and let us know if there is any automotive need we can be of assistance with in the future. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 31, 2014

Dealership Rating

a pleasant experience Over the years I have bought three cars from Brian Moore. he's straight forward and easy to work with. I would recommend Brian Moore and Toyota Marin More

by jcarney4689
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Jun 02, 2014

Toyota Marin responded

Thank you for your continued business. The qualities you’ve described Brian demonstrating during your visit to our dealership exemplify our mission as a business. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

March 30, 2014

Dealership Rating

Toyota Marin Rocks I came in to look for an reliable used car and met Brian Moore and his assistant Brooke. They were most helpful and really charming. Brian was extre More

by heidihouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brooke

Apr 01, 2014

Toyota Marin responded

Thank you for taking the time to share your feedback, Heidi. We're so glad to hear that you found Brian and Brooke to be most helpful and charming during your search for a reliable used car. If we can assist you with your auto needs in any further way, please don't hesitate to give us a call. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

February 17, 2014

Dealership Rating

Brian was absolutely amazing to work with. He was very responsive and helpful via phone, email and text messaging. We purchased a used 2012 Jeep Wrangler in perfect condition with very low mileage. He hel More

by Frogs72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 19, 2014

Toyota Marin responded

Thanks for the kudos. We're so glad to hear that you enjoyed working with Brian so much on your Jeep Wrangler purchase. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

November 30, 2013

Dealership Rating

We bought a car from Brian Moore a few weeks ago. It was a fair and simple transaction. There was a bit of a backup in the finance office so we took the car and had lunch and came back to find our paperwor More

by jimmy76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2013

Toyota Marin responded

Thanks, Jimmy. Providing the best customer service to our customers is our goal and it is great to hear Brian and the team are getting it right. I will be sure to let them know they did an exceptional job and have earned your recommendation. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

October 02, 2013

Dealership Rating

I purchased my used Prius last week from Brian Moore at Toyota of Marin. If transparent, honest communication is something you desire when you purchase your next car, then Brian is your guy! Before my More

by bwarden44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2013

Toyota Marin responded

Thank you for taking the time to share your experience with us. Our philosophy is to be transparent, accommodating, and consistent from the first interaction with a new customer, and we are thrilled to hear that Brian did exactly that. We hope you are enjoying your new car, and please don't forget to take advantage of the free 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

September 30, 2013

Dealership Rating

My girlfriend and I bought a used car from Brian Moore a couple weeks ago.  The whole process was painless, not like any other dealer we had been to.  The entire dealership was professional and efficient.   More

by brendanforce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: brooke peros

Oct 03, 2013

Toyota Marin responded

Brendan, Thanks for the awesome review. It's great to hear that Brian made the process so painless. We look forward to your next visit and the opportunity to exceed your expectations. Thanks again, and enjoy your new car in the meantime. Also, be sure to take advantage of our scheduled shuttle service the next time you pay our Service Center a visit. We offer it for free to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

August 29, 2013

Dealership Rating

Brian is incredibly knowledgeable and diligent. He had answers to each of my questions and a friendly demeanor that made car shopping far more pleasant than I would have ever guessed it could be. I had a More

by chloebreider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2013

Toyota Marin responded

Chloe, Thanks for the 5-star review. We know there are a lot of new gadgets and technological improvements in new cars these days and we want to answer all your questions so you can be an expert on how to use all of everything your car has to offer. Congratulations on your new vehicle and we hope to see you again very soon. Also, please remember that we offer a free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

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