Since joining the dealership in 2016, I have been committed to providing exceptional service and building lasting relationships with our customers. Starting from humble beginnings, I worked my way through multiple roles within the organization, gaining valuable experience and a deep understanding of every aspect of our service department. Today, as Service Manager, I take pride in leading a team focused on honesty, quality workmanship, and delivering an outstanding customer experience every day.
Read more251 Reviews
Write a ReviewDealership Experience
10 yrs, 11 mos
Industry Experience
35 yrs, 2 mos
Languages Spoken
English
Spanish
251 Reviews of Brian Palma
September 02, 2024
The service people at BC always take care of the problem, whatever it may be. They work to offer the best value for the service provided. whatever it may be. They work to offer the best value for the service provided. More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison , Jay-R Duque
August 21, 2024
Oil change was fairly quick. When I called ahead of time they said to come right in. When I got there they told me it was a 1 1/2 hr wait. When I called ahead of time they said to come right in. When I got there they told me it was a 1 1/2 hr wait. More
Other Employees Tagged: Jay-R Duque
August 19, 2024
Scott was very nice, explained everything clearly and was very helpful. Great person, thanks for all your help, Blessings very helpful. Great person, thanks for all your help, Blessings More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison , Jay-R Duque
August 10, 2024
I arrived 7am for a scheduled oil and filter change. 2 hr wait. . The wait time is getting longer and longer. 2 hr wait. . The wait time is getting longer and longer. More
Other Employees Tagged: Kenny Rodas, Scott Morrison
August 09, 2024
Oil change was wayyyyyyyyyyyy too expensive! !!!!!!! You are doing a diservice to yourself and to customers for charging 3% for use of credit card in today's market. This is an outrage for a comp !!!!!!! You are doing a diservice to yourself and to customers for charging 3% for use of credit card in today's market. This is an outrage for a company such as yourself. Your pricing is so much higher to begin with so it is not like you are not making money. Does not sit right with me so that is my rant. I know you do not care but wish others would voice same thing. More
Other Employees Tagged: Kenny Rodas , Jay-R Duque
July 02, 2024
All of my service visits for my 2015 Colorado have been great, awesome service department at Bridgewater Chevrolet! great, awesome service department at Bridgewater Chevrolet! More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison , Jay-R Duque
June 21, 2024
They were great at scheduling. Waiting time for service exactly what they told me. Entire dealership that clean which is big plus ! Waiting time for service exactly what they told me. Entire dealership that clean which is big plus ! More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison , Jay-R Duque
June 04, 2024
I have a great relationship with the dealership The service department has very good knowledge about the vehicles that are being serviced service department has very good knowledge about the vehicles that are being serviced More
Other Employees Tagged: Kenny Rodas , Jay-R Duque
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