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Brian Palma
251 Reviews
Since joining the dealership in 2016, I have been committed to providing exceptional service and building lasting relationships with our customers. Starting from humble beginnings, I worked my way through multiple roles within the organization, gaining valuable experience and a deep understanding of every aspect of our service department. Today, as Service Manager, I take pride in leading a team focused on honesty, quality workmanship, and delivering an outstanding customer experience every day.
Read more251 Reviews
Write a ReviewDealership Experience
10 yrs, 11 mos
Industry Experience
35 yrs, 2 mos
Languages Spoken
English
Spanish
251 Reviews of Brian Palma
Verified Customer
June 08, 2023
All good, All good, All good, All good, All good, All good, All good, All good, good, All good, All good, More
by samirpad
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison , Jay-R Duque
May 05, 2023
I take my car there when I need an oil change. The guys that work there are all very nice and take good care of my car!!! The guys that work there are all very nice and take good care of my car!!! More
by dmmeus42
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison , Jay-R Duque
April 30, 2023
Service cross threaded lug nut when doing a tire rotation and wanted to charge $250 to repair it. I’ve only used them to service my vehicle and they claim it’s normal wear and tear. Only Bridgewater Chevro and wanted to charge $250 to repair it. I’ve only used them to service my vehicle and they claim it’s normal wear and tear. Only Bridgewater Chevrolet took the lug nut off and put it on. That’s not normal wear and tear. More
by armentoma
April 30, 2023
Attentive, helpful and professional sums it up. Willingness to provide service details. Excellent overall. Also the customer waiting area is the best I have seen so far. Coffee, pastries, refreshm Willingness to provide service details. Excellent overall. Also the customer waiting area is the best I have seen so far. Coffee, pastries, refreshments, WiFi, TV, phone chargers… all free. Makes the experience so pleasant that I cannot imagine going elsewhere for anything. More
by quazzie12
Other Employees Tagged: Harry DiPietro, Angel Alvarez, Kenny Rodas
April 19, 2023
Too expensive to replace a key fob that was lost. Personally I felt I had no other choice. Personally I felt I had no other choice. More
by s_yurek
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison , Jay-R Duque
April 10, 2023
Meets expectations. Service was good and efficient. For tire repair I was under the impression I was getting an inside patch. Turns out the repair appears to have been a Service was good and efficient. For tire repair I was under the impression I was getting an inside patch. Turns out the repair appears to have been a “plug”. Not much of a repair for $50. More
by ken.liebl23
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