Brian Palma
Brian Palma at Bridgewater Chevrolet

Brian Palma | Page 2

Service Manager

Bridgewater Chevrolet

1548 U.S. 22
Bridgewater, NJ 08805

4.7
252 Reviews

Since joining the dealership in 2016, I have been committed to providing exceptional service and building lasting relationships with our customers. Starting from humble beginnings, I worked my way through multiple roles within the organization, gaining valuable experience and a deep understanding of every aspect of our service department. Today, as Service Manager, I take pride in leading a team focused on honesty, quality workmanship, and delivering an outstanding customer experience every day.

4.7

252 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

Industry Experience

35 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

252 Reviews of Brian Palma

April 18, 2026

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Employee Rating

Service was excellent ,staff was easy to deal with listened to my problem and addressed completely .Would recommend the dealership. More

by LOUFILIANO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Bridgewater Chevrolet responded

We appreciate the recommendation. Listening to the problem and addressing it completely is what our Chevy-certified service team is here for. Thank you for choosing Bridgewater, and we'd be glad to see anyone you send our way.

April 16, 2026

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Brigdewater Chevrolet is one of the best service centers I've experienced in a long time. I been going to them for years because of top notch staff and service. Willing to go above and beyond the call of d More

by courtland808
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 30, 2026

Bridgewater Chevrolet responded

Thank you for years of trust in our service center. Going above and beyond is what our Bridgewater team aims for on every visit, and being called one of the best you've experienced means a lot. We'd be happy to help anyone you recommend.

April 09, 2026

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Great service, very fast and courteous . Will definitely recommend to others. Way to go Bridgewater Chevy !!! 👍🏻 More

by tonyketrow
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2026

Bridgewater Chevrolet responded

We appreciate the five stars and the recommendation. Fast, courteous service is what our Bridgewater shop works toward every day. We'd welcome any friends or family you send to us.

April 08, 2026

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They treated me with respect , listening to my questions and then answered them knowledgeably, and truthfully. I am comfortable given them my trust. More

by rickricky79
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Recommend Dealer
Yes

April 03, 2026

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I had the rear brakes done , new discs, new pads. but am now hearing what sounds like bearing noise at higher speeds. It would seem fairly negligent to not repack or replace the wheel bearings during More

by joeyan426.jy
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Recommend Dealer
Yes

March 18, 2026

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I had an excellent experience- my issue was diagnosed and fixed quickly, and the customer service was too good; Nathan and other staff were courteous prompt and professional More

by vijay.jonah
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Rodas , Maria Davenport Grantham, Nathan

Oct 30, 2026

Bridgewater Chevrolet responded

We appreciate the kind words. Diagnosing and fixing the issue quickly, with Nathan and the rest of the team staying courteous and prompt throughout, is the kind of visit our Chevy-certified shop aims for. Thank you for choosing Bridgewater, and we'd be glad to see anyone you recommend.

February 27, 2026

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Excellent service. Very cooperative and competent service technician. I felt completely comfortable the whole time. Thank you. More

by kchaynie
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Bridgewater Chevrolet responded

Thank you for the five stars. A competent, cooperative technician who keeps you comfortable throughout is what our Chevy-certified shop in Bridgewater aims for. We'd be happy to help anyone you send our way.

February 01, 2026

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Employee Rating

Great people, great automotive care! Highly recommend! They are always so pleasant and knowledgeable. The recommendations are geared for you and your family not for their profit More

by gregg.puluka
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Bridgewater Chevrolet responded

Thank you for the recommendation and for noticing something that matters to us. Recommendations built around you and your family, not around a sale, is how our family-owned shop in Bridgewater approaches service. We'd be happy to help anyone you send our way.

January 29, 2026

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Employee Rating

I was satisfied with the service the problem was resolved. Thank you Brian for your assistance. More

by patriciatrish59
Recommend Dealer
Yes

Other Employees Tagged: Evan Rosencranz

Oct 30, 2026

Bridgewater Chevrolet responded

Thank you for the five stars. Getting the problem resolved is the goal of every visit, and we're glad Brian could help. We'd be happy to see anyone you recommend to our Bridgewater shop.

January 02, 2026

Dealership Rating
Employee Rating

Poor communication. Dropped Bolt off on 12/20. Kenny said I’d have some info right away. No info on 12/22 so I sent a text. No response. Texted again 12/23. Received an More

by mark@markasch.com
Service Price Transparency
Workmanship
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Recommend Dealer
No
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