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Brian Palma
249 Reviews
Since joining the dealership in 2016, I have been committed to providing exceptional service and building lasting relationships with our customers. Starting from humble beginnings, I worked my way through multiple roles within the organization, gaining valuable experience and a deep understanding of every aspect of our service department. Today, as Service Manager, I take pride in leading a team focused on honesty, quality workmanship, and delivering an outstanding customer experience every day.
Read more249 Reviews
Write a ReviewDealership Experience
10 yrs, 9 mos
Industry Experience
35 yrs
Languages Spoken
English
Spanish
249 Reviews of Brian Palma
Verified Customer
January 30, 2023
The customer service represe tatives are not friendly at all,Bad customer service.I was their waiting and they were busy talking to themselves instead of attending to me or acknowledging that I was standi all,Bad customer service.I was their waiting and they were busy talking to themselves instead of attending to me or acknowledging that I was standing. More
by olokpamodupe
Other Employees Tagged: Jay-R Duque
January 20, 2023
Clean and relaxing waiting room. Quick response on vehicle check. Professional results in solving problems. Quick response on vehicle check. Professional results in solving problems. More
by MKIRKLAND3
Other Employees Tagged: Kenny Rodas
January 16, 2023
As usual my service advisor Brian takes care as stated. He stated whT was needed to be done at 40000.00 mile service. He stated whT was needed to be done at 40000.00 mile service. More
by ghenwood0
Other Employees Tagged: Andrew Tina
January 12, 2023
Have made many purchases from Bridgewater Chevy. We continue to go back because of the service we receive from everyone, especially our go-to salesman Harry. He always goes the extra mile to ensure We continue to go back because of the service we receive from everyone, especially our go-to salesman Harry. He always goes the extra mile to ensure the whole process is smooth and that we are satisfied with everything. Thank you Harry, Eric and the entire Bridgewater Chevy Team. You are the reason we keep coming back! More
by efabiano1232
Other Employees Tagged: Harry DiPietro , Nick Bryant, Erik Dimayuga
December 27, 2022
I’ve never had an issue when having my car serviced, Kenny has been my service rep Many times an he’s always very helpful and professional Kenny has been my service rep Many times an he’s always very helpful and professional More
by crm113
Other Employees Tagged: Kenny Rodas , Bryan Ferraez
December 24, 2022
So far great service. My first 7500 mile checkup went perfect. Scott was perfect to me. My first 7500 mile checkup went perfect. Scott was perfect to me. More
by 2lighthouse360
Other Employees Tagged: Scott Morrison , Nick Bryant, Bobby Damas
December 23, 2022
Amazing service reception was by far the best ever at a dealership took care of my problem very quick dealership took care of my problem very quick More
by leewang552000
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison , Jay-R Duque
December 09, 2022
Go somewhere else. They try to overcharge for parts replaced less than a month earlier. Also left screws in the door pocket from cabin filter. they sent 3 surveys. I fi They try to overcharge for parts replaced less than a month earlier. Also left screws in the door pocket from cabin filter. they sent 3 surveys. I filled out all with all the issues I had and never heard back from anyone. More
by JGAF
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