Since joining the dealership in 2016, I have been committed to providing exceptional service and building lasting relationships with our customers. Starting from humble beginnings, I worked my way through multiple roles within the organization, gaining valuable experience and a deep understanding of every aspect of our service department. Today, as Service Manager, I take pride in leading a team focused on honesty, quality workmanship, and delivering an outstanding customer experience every day.
Read more252 Reviews
Write a ReviewDealership Experience
11 yrs, 1 mo
Industry Experience
35 yrs, 4 mos
Languages Spoken
English
Spanish
252 Reviews of Brian Palma
May 10, 2025
For a year I was dealing with with lose front bumper of my corvette C8, Bridgewater Chevrolet try to help me but who was doing the work in the dealer didn’t know what he was doing when there for the same p my corvette C8, Bridgewater Chevrolet try to help me but who was doing the work in the dealer didn’t know what he was doing when there for the same problem too many times, at the end they sent the car to a body shop finally the bumper was installed on place, they painted because the dealer damaged, but the paint work of the Body shop is a bad job with the paint, I complained about it, the dealer representative agreed was a bad job , but then they call me and didn’t want to fix it Anymore because my car has is more that 2 years old and has more of 10,000 miles They said my corvette was old car and has some rock ships on the bumper and because of that , when they painted ends as a bad paint job , because I use my car too much More
May 03, 2025
My service advisor was beyond excellent I am very happy with the result. Excellent Service. with the result. Excellent Service. More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison
April 30, 2025
Great Service! !!! Would only bring my car to this dealership for service!! Waiting area is amazing!! !!! Would only bring my car to this dealership for service!! Waiting area is amazing!! More
Other Employees Tagged: Noah Ferraez, Angel Alvarez , Anthony Basilici, Michael Clemens, Patrick Piper
April 28, 2025
Jim was very professional and was able to get me exactly what I was looking for in a price range that fit my budget. Both sales and service are always extremely courteous professional. I highly recommend B what I was looking for in a price range that fit my budget. Both sales and service are always extremely courteous professional. I highly recommend Bridgewater Chevrolet! More
Other Employees Tagged: Jim Knoeller, Joseph Anthony, Angel Alvarez, Kenny Rodas, Scott Morrison , Anthony Basilici, Jeremy Isaacson
April 28, 2025
EVERYTHING WENT SMOOTH AND FAST! ! Wait was short and everyone was polite to me! Great! ! Wait was short and everyone was polite to me! Great! More
Other Employees Tagged: Angel Alvarez
April 09, 2025
My service rep Angel was very rude , and dismissive it was unlike any other experience with service at Bridgewater ,That being said Scott was very helpful and professional. And solved my issue within a was unlike any other experience with service at Bridgewater ,That being said Scott was very helpful and professional. And solved my issue within an hour. I will now be taking my business to Schumacher in Livingston . It’s sad because I live so close but that last experience left a bad taste in my mouth More
Other Employees Tagged: Angel Alvarez, Kenny Rodas, Scott Morrison
March 17, 2025
Everyone is great! Waiting room is clean and comfy. Kenny, the best in service. Jim K the best in sales. Waiting room is clean and comfy. Kenny, the best in service. Jim K the best in sales. More
Other Employees Tagged: Jim Knoeller, Angel Alvarez, Kenny Rodas, Scott Morrison , Anthony Basilici
March 14, 2025
Excellent need more outstanding individual to help those who need the help and outstanding a customer care. Individual as myself NEEDED the help and it was completed VERY WELL. Thank You Harry who need the help and outstanding a customer care. Individual as myself NEEDED the help and it was completed VERY WELL. Thank You Harry More
Other Employees Tagged: Harry DiPietro, Scott Morrison , Patrick Piper
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