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Brian Shafer
Brian Shafer at Shottenkirk Acura Huntsville

Brian Shafer | Page 12

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

4.9
165 Reviews
4.9

165 Reviews

Write a Review

165 Reviews of Brian Shafer

January 24, 2024

Dealership Rating
Employee Rating

The service department is always friendly and professional with transparent pricing and excellent customer service. More

by CRICHIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 25, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 23, 2024

Dealership Rating
Employee Rating

They are always friendly and knowledgeable; great attitude. This time, they got me in without an appointment. More

by RTR201240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

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Jan 24, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 12, 2024

Dealership Rating
Employee Rating

service is one of those things you have to have. But hate to pay for. but prices were transparent, and cost was exactly what the web site quoted. but the big thing is i trust the work, that's import More

by JJCONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Jan 15, 2024

Shottenkirk Acura Huntsville responded

JJ, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

January 07, 2024

Dealership Rating
Employee Rating

Quick service. Communicated with me the issues that needed attention, so there were no surprises when it was time to checkout. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 08, 2024

Shottenkirk Acura Huntsville responded

TJ, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 07, 2024

Dealership Rating
Employee Rating

Everything went well. My service tech gave me information on my car that was greatly appreciated. More

by BWALKER256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 08, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 06, 2024

Dealership Rating
Employee Rating

My service was absolutely wonderful. Wait time was not long my service provider keep me informed on my vehicle More

by COWAN.ROGER50
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Jan 08, 2024

Shottenkirk Acura Huntsville responded

COWAN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

December 30, 2023

Dealership Rating
Employee Rating

Excellent experience. I was thoroughly informed of what needed to be done to my car but never pressured. More

by JENNIFERMCKEEVER0603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 02, 2024

Shottenkirk Acura Huntsville responded

JENNIFERMCKEEVER, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

December 30, 2023

Dealership Rating
Employee Rating

I’ve been pleased with the service that I’ve received at this dealership. Thank you More

by WILLIS7G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Jan 02, 2024

Shottenkirk Acura Huntsville responded

WILLIS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 30, 2023

Dealership Rating
Employee Rating

Great experience buying a car. Sales, finance, and service men were all great! Thank you! More

by BGCALVERT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Austin, Travis and Rafael

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Jan 02, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

December 23, 2023

Dealership Rating
Employee Rating

The absolute best service department that I’ve ever dealt with. I know I will always receive honest and professional service! More

by mc2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

Report | Print
Dec 26, 2023

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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