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Brian Shafer
Brian Shafer at Shottenkirk Acura Huntsville

Brian Shafer | Page 14

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

4.9
165 Reviews
4.9

165 Reviews

Write a Review

165 Reviews of Brian Shafer

November 26, 2023

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Employee Rating

I love bringing my car to Acura, Brian is the BEST! He makes sure my car is serviced correctly. Along with answering all of my questions and explaining well where I can get a better understanding. 10/1 More

by ANGELMHENDRIX17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

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Nov 28, 2023

Shottenkirk Acura Huntsville responded

ANGELMHENDRIX, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 26, 2023

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Employee Rating

Thank you. Thorough job. Always an easy process. Thanks for the exterior wash, too! Thank you! More

by JOANNEM0812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2023

Shottenkirk Acura Huntsville responded

JOANNEM0, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 16, 2023

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Employee Rating

The Service Team is ALWAYS so friendly and professional! Brian S. answered any question and explained the particular service and cost. More

by MLBLACK17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

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Nov 19, 2023

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 04, 2023

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Employee Rating

Very courteous, knowledgeable, friendly. Makes coming in for service much easier. The best service is where I want to be. More

by ANGIE.ELKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Nov 06, 2023

Shottenkirk Acura Huntsville responded

ANGIE.ELKINS, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

November 02, 2023

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Employee Rating

They are Prompt and very Courteous. I find them to be Efficient and reliable each time I use their services. More

by GIMLETGIGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2023

Shottenkirk Acura Huntsville responded

GIMLETGIGI, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

October 31, 2023

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Employee Rating

I was impressed with how courteous and helpful he was. He clearly explained my autos needs. I felt I was in excellent hands. More

by STRICKLIN.SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Nov 01, 2023

Shottenkirk Acura Huntsville responded

STRICKLIN.SUSAN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

October 30, 2023

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Employee Rating

Very polite and courteous. Explained everything that was being done on my car. Thank you More

by TGAULLGATZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 29, 2023

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Employee Rating

Great service, as always. Best dealership in town. Would recommend to others. Brian is great. More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Shottenkirk Acura Huntsville responded

CD, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

October 15, 2023

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Employee Rating

My car looked brand new when I got it back. They did an awesome job on it. More

by ACOBB5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Oct 16, 2023

Shottenkirk Acura Huntsville responded

ACOBB5, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

October 15, 2023

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Employee Rating

Professional staff with excellent service will definitely be sure to return to the dealership again More

by beth.loften
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

Report | Print
Oct 16, 2023

Shottenkirk Acura Huntsville responded

beth.loften, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

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