Brian Smith | Page 57
Service Manager
Oklahoma City Volkswagen
4710 NW 39th St
Oklahoma City, OK 73122
I love this job because I know each time my customers leave, they get the same experience I as a customer expect. I value the trust and lifelong friendships that I have formed with my customers over the past 7 years. Every day I come to work I strive to instill trust, bring more smiles, and continue to form lasting relationships with each customer I am able to service.
Read moreDealership Experience
7 yrs
Specialties & Trainings
Volkswagen Certified Service Advisor
568 Reviews
Write a Review568 Reviews of Brian Smith
January 26, 2020
My experience with your dealership was very positive. The service personnel were very knowledgeable and personable and kept me informed on the progress the technician was making on my vehicle. The print out service personnel were very knowledgeable and personable and kept me informed on the progress the technician was making on my vehicle. The print out I received on my phone great. Great job!!👍🏻👍🏻 More
Other Employees Tagged: Tammy Chadwick, Antonio Nieto
January 23, 2020
Awesome. Excellent. Timely. Very good. Thus far I have had nothing but excellent and timely service from this dealership. Brian Smith is an outstanding technician and knows me and my car by Thus far I have had nothing but excellent and timely service from this dealership. Brian Smith is an outstanding technician and knows me and my car by name. He even remembered the first visit I made to the dealership sometime last summer (over 6 months ago). I was impressed! Very caring and professional, as well as helpful. More
Other Employees Tagged: Antonio Nieto
January 22, 2020
Excellent customer service! Brian Smith was very helpful as usual! I've been a loyal customer since 2003 and have been very pleased with the service on my 6 vehicles! Brian Smith was very helpful as usual! I've been a loyal customer since 2003 and have been very pleased with the service on my 6 vehicles! More
Other Employees Tagged: Antonio Nieto
January 21, 2020
Not just one of the more surprisingly enjoyable relationships among auto dealers (in my 77 years on this earth), but of ANY retail business! I feel affirmed, not simply as a customer, but as a hu relationships among auto dealers (in my 77 years on this earth), but of ANY retail business! I feel affirmed, not simply as a customer, but as a human being, every time I walk through the service department door. I sense they (all three) genuinely enjoy seeing me and visiting with me. More
Other Employees Tagged: Tammy Chadwick, Antonio Nieto
January 20, 2020
Great dealership. Love the service department. I really like the video of the service that was done and the inspection that is performed every time your car is serviced. like the video of the service that was done and the inspection that is performed every time your car is serviced. More
Other Employees Tagged: Dave Beauclaire
January 20, 2020
Oil change, tire rotation & alignment Brian is always helpful when I bring in my wife's car for service. He is pleasant and helpful. I appreciate him taking good care of me & our car. T Brian is always helpful when I bring in my wife's car for service. He is pleasant and helpful. I appreciate him taking good care of me & our car. Thanks for opportunity to comment. Jim More
January 17, 2020
Free Tire Rotation Everyone was super nice. I really liked that they email you a video to review. The only thing I think they should do that I have done at several othe Everyone was super nice. I really liked that they email you a video to review. The only thing I think they should do that I have done at several other places is a complimentary vacuum of your floor boards. More
January 17, 2020
Oil Change OKC Volkswagen has always and consistently taken great care of us and our two VW cars. The team is always helpful and keeps us informed. OKC Volkswagen has always and consistently taken great care of us and our two VW cars. The team is always helpful and keeps us informed. More