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Brian Smith
Brian Smith at Oklahoma City Volkswagen
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Brian Smith

Service Manager

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.8
565 Reviews

I love this job because I know each time my customers leave, they get the same experience I as a customer expect. I value the trust and lifelong friendships that I have formed with my customers over the past 7 years. Every day I come to work I strive to instill trust, bring more smiles, and continue to form lasting relationships with each customer I am able to service.

Dealership Experience

7 yrs

Specialties & Trainings

Volkswagen Certified Service Advisor

4.8

565 Reviews

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565 Reviews of Brian Smith

May 04, 2024

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Employee Rating

I had a good visit. Jason and Rocky were very helpful when I had questions. The technician worked very hard to get me on my way. He did a great job on the passenger seat More

by manesselectric
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

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May 06, 2024

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Jason, Rocky & the rest of our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 30, 2024

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Employee Rating

The group at okcvw are always professional and take time to explain and send videos of the work needed More

by brandon.welborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

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Apr 30, 2024

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know our team at Oklahoma City Volkswagen has been able to provide you with detailed and professional service. Thanks for the positive feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 30, 2024

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Employee Rating

OKC VW took good care of me during my service. I appreciated their communication and follow up. More

by tabbiburwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla

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May 01, 2024

Oklahoma City Volkswagen responded

Hi Tabbi! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 30, 2024

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Employee Rating

Jacob, is always professional and provides me with excellent service. He always takes the time to fully explain any findings, or answer my concerns More

by alisapope08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel

Helpful
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May 01, 2024

Oklahoma City Volkswagen responded

Hi Alisa! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 30, 2024

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Employee Rating

Always professional and I always feel like they want the best for my car and me as well. More

by betty.hondronastas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

Helpful
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May 01, 2024

Oklahoma City Volkswagen responded

Betty, your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team and we look forward to continuing to serve you in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 27, 2024

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Employee Rating

Fast and friendly customer service . Made sure we had everything we needed and made sure we could come back if it didn't fix the problem. More

by livingdeadgirl180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

Helpful
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Apr 29, 2024

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you had a positive experience with our team at Oklahoma City Volkswagen! We always strive for fast and friendly service. Remember, we are here if you need any further assistance! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 19, 2024

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Employee Rating

Rocky and Brian Smith always make the service experience seamless. I repeatedly use OKC Volkswagon to service my car... More

by NEALNORDLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla

Helpful
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Apr 22, 2024

Oklahoma City Volkswagen responded

Hi Neal! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 16, 2024

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Employee Rating

Great service from Brian and Rocky. Super professional and they communicated the process extremely well. More

by dashaniquebeamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla

Helpful
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Apr 16, 2024

Oklahoma City Volkswagen responded

Hi Dashan! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and Rocky and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 12, 2024

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Employee Rating

My service was completed quickly, and they were very detailed and clear when explaining any issues with my vehicle. The best dealerships in the state in my opinion! More

by Isiahfranks26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel, Rocky Padilla

Helpful
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Apr 15, 2024

Oklahoma City Volkswagen responded

Isiah, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you found our service at Oklahoma City Volkswagen quick and detailed. Thanks for considering us one of the best dealerships in the state! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 10, 2024

Dealership Rating
Employee Rating

As always Jacob and Brian are great. Great customer service. They got a lot done very quickly and efficiently. More

by kaarthik_iyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel

Helpful
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Apr 11, 2024

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know that our team at Oklahoma City Volkswagen was able to provide you with efficient and top-notch service. Thanks for the positive feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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