Brian Smith
Brian Smith at Oklahoma City Volkswagen
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Brian Smith | Page 56

Service Manager

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.8
573 Reviews

I love this job because I know each time my customers leave, they get the same experience I as a customer expect. I value the trust and lifelong friendships that I have formed with my customers over the past 7 years. Every day I come to work I strive to instill trust, bring more smiles, and continue to form lasting relationships with each customer I am able to service.

Dealership Experience

7 yrs, 1 mo

Specialties & Trainings

Volkswagen Certified Service Advisor

4.8

573 Reviews

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573 Reviews of Brian Smith

March 04, 2020

Dealership Rating
Employee Rating

Brian Smith always takes excellent care of me and my vehicle. He is very knowledgeable. I would recommend him to anyone needing service in the OKC area. More

by jmalt2003
Recommend Dealer
Yes
Mar 14, 2020

Oklahoma City Volkswagen responded

Thank you for the awesome review. Brian and our ENTIRE award winning OKC VW service team adheres to our philosophy - it is NOT just about servicing and selling automobiles, it is HOW we do it. On behalf of our entire Oklahoma City VW family thank you for trusting us with your automotive needs.

March 03, 2020

Dealership Rating
Employee Rating

Very professional, knowledgable and reasonably priced servic I was very pleased with the service I had done recently on my Eclipse. Brian Smith was especially helpful and knowledgeable. Very friendly atmospher More

by CTHOMPSON16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2020

Oklahoma City Volkswagen responded

Thank you for the awesome review. At OKC VW we can service ALL brands at an affordable price. On behalf of our entire OKC VW family thank you for trusting us with your automotive needs.

March 02, 2020

Dealership Rating
Employee Rating

Everyone was very friendly and attentive. They fixed my problems quickly and professionally. Bulb replacement was substantially cheaper here than at pep boys. I can trust your dealership More

by PETDASH
Recommend Dealer
Yes

Other Employees Tagged: Tammy Chadwick, Kye Hicks, Antonio Nieto

Mar 14, 2020

Oklahoma City Volkswagen responded

Thank you for the great review. Antonio, Brian, Tammy, Kye and our ENTIRE OKC VW service team understands and values the importance of providing a superior service and TOP-NOTCH experience. Don't be fooled by the "other guys", OEM parts, VW Certified Technicians, and a dealer you can trust is why we continue to be the #1 VW dealer at an affordable price. Thank you for your support and for trusting OKC VW with your automotive needs.

March 01, 2020

Dealership Rating
Employee Rating

Knowing the unknown I thank Tammy Chadwick, and her honest team for letting me know, whatever was wrong with my car, and giving me the option to have them fixed, instead More

by jd1963melendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Beauclaire, Tammy Chadwick

Mar 14, 2020

Oklahoma City Volkswagen responded

Thank you for the great review. Fast, Friendly, and transparent at an affordable price. Brian, Dave, Tammy, and our entire award winning OKC VW service team understands and values the importance of providing a superior service and TOP-NOTCH experience. On behalf of the OKC VW family thank you for trusting us with your automotive needs.

February 22, 2020

Dealership Rating
Employee Rating

Five star people and five star service! If you are wanting a Volkswagen, this is the only place to go! Run, don’t walk to Oklahoma City Volkswagen! More

by garrett.hondronastas
Recommend Dealer
Yes

Other Employees Tagged: Tammy Chadwick, Kye Hicks, Antonio Nieto, Joey Threet

Feb 24, 2020

Oklahoma City Volkswagen responded

Garret, thank you for the awesome 5-star review and kind words. It is our purpose to provide a superior service and experience. On behalf of our entire OKC VW family thank you for trusting us with your automotive needs.

February 17, 2020

Dealership Rating
Employee Rating

I was looking for a new car for my son and happen to see something I liked online at VW of OKC. I contacted them and transactions went smoothly I told them what I needed and they met everything I asked for. More

by CMEGGETT
Recommend Dealer
Yes

Other Employees Tagged: Dave Beauclaire, Mario Fails, James Maltos, Antonio Nieto, Ruben Rico

Feb 17, 2020

Oklahoma City Volkswagen responded

Thank you for the awesome 5-star review and your continued support and loyalty to Oklahoma City Volkswagen. On behalf of our entire OKC VW team thank you for trusting us with your automotive needs.

February 11, 2020

Dealership Rating
Employee Rating

Oklahoma City Volkswagen Service Department is Phenomenal. All their Staff are Super Friendly, Tammy is my Service advisor for years and She is Sweet, Great, Super Knowledgeable also I have be More

by NYC3392
Recommend Dealer
Yes

Other Employees Tagged: Tammy Chadwick, Kye Hicks, James Maltos, Antonio Nieto, Lance Ramsey, Colton Thompson, Sheila Thompson

Feb 17, 2020

Oklahoma City Volkswagen responded

Thank you for taking the time and giving this awesome 5-star review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and top-notch experience regardless of the department you visit. Our entire OKC VW team adheres to our philosophy - it is not just about selling and servicing automobiles, it is HOW we do it. When you are ready for the a new VW Arteon Colton will be ready to trick one out for you. Again, thank you for taking the time and giving us this great review, kind words, and for trusting us with your automotive needs.

February 10, 2020

Dealership Rating
Employee Rating

Repair of vehicle I bought this Rabbit in 2007 here and have maintained it here since. The dealership may have changed names, but the service is still great!!! More

by BOLSHOICHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2020

Oklahoma City Volkswagen responded

Thank you for the Awesome review. Brain and our entire award winning service team understand and values the importance of providing a superior service and EXPERIENCE. In May of 2017 Colton Thompson purchased the dealership and his goal was to make sure all past customers continued with the great service they'd had been accustomed to. At Oklahoma City Volkswagen it is our purpose to provide a superior service and top-notch experience. Our philosophy is - it is not just about selling and servicing automobiles, it is HOW we do it. Next time you are in the dealership with your Rabbit please ask for Colton and he will want to thank you personally for your continued support. Again, thank you for trusting OKC VW with your automotive needs. Welcome to the OKC VW FAMILY!

February 05, 2020

Dealership Rating
Employee Rating

Brian is the best. I trust him, and that is a quality I’ve found lacking in most automotive service businesses. I don’t stress when something happens because I know they’ll take care of me here. More

by VINCEBRANHAM
Recommend Dealer
Yes

February 04, 2020

Dealership Rating
Employee Rating

Each concern I had regarding myVehicle was addressed. I Each concern I had regarding my Vehicle was addressed. I was given a curtesy car to drive in order for my schedule to remain in interrupted. My cat More

by TERRANCE8270
Recommend Dealer
Yes

Other Employees Tagged: Tammy Chadwick, Antonio Nieto, Nice to see the owner out in the floor and back in service and visiting rather than barking orders as one would typically see in other establishments

Feb 04, 2020

Oklahoma City Volkswagen responded

Thank you Tarrence for the 5-star review. At Oklahoma City Volkswagen it is our purpose to provide superior service and experience. Tammy, Brian, Tony, and the ENTIRE OKC VW team understands and values the importance of a top-notch experience and superior service. Video multi-point inspections, Shuttle service, car wash, and loaner vehicles are just a few reasons to visit Oklahoma City Volkswagen for your VW's maintenance needs. Colton our owner, wants everyone that visits our dealership to feel at home and apart of the OKC VW family. Thank you again for the great review, kind words, and for trusting our award winning OKC VW service team for your automotive needs.

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