Brian Smith | Page 56
Service Manager
Oklahoma City Volkswagen
4710 NW 39th St
Oklahoma City, OK 73122
I love this job because I know each time my customers leave, they get the same experience I as a customer expect. I value the trust and lifelong friendships that I have formed with my customers over the past 7 years. Every day I come to work I strive to instill trust, bring more smiles, and continue to form lasting relationships with each customer I am able to service.
Read moreDealership Experience
7 yrs, 1 mo
Specialties & Trainings
Volkswagen Certified Service Advisor
573 Reviews
Write a Review573 Reviews of Brian Smith
March 03, 2020
Very professional, knowledgable and reasonably priced servic I was very pleased with the service I had done recently on my Eclipse. Brian Smith was especially helpful and knowledgeable. Very friendly atmospher I was very pleased with the service I had done recently on my Eclipse. Brian Smith was especially helpful and knowledgeable. Very friendly atmosphere. Highly recommend. More
March 02, 2020
Everyone was very friendly and attentive. They fixed my problems quickly and professionally. Bulb replacement was substantially cheaper here than at pep boys. I can trust your dealership problems quickly and professionally. Bulb replacement was substantially cheaper here than at pep boys. I can trust your dealership More
Other Employees Tagged: Tammy Chadwick, Kye Hicks, Antonio Nieto
March 01, 2020
Knowing the unknown I thank Tammy Chadwick, and her honest team for letting me know, whatever was wrong with my car, and giving me the option to have them fixed, instead I thank Tammy Chadwick, and her honest team for letting me know, whatever was wrong with my car, and giving me the option to have them fixed, instead of being forced on it. More
Other Employees Tagged: Dave Beauclaire, Tammy Chadwick
February 22, 2020
Five star people and five star service! If you are wanting a Volkswagen, this is the only place to go! Run, don’t walk to Oklahoma City Volkswagen! wanting a Volkswagen, this is the only place to go! Run, don’t walk to Oklahoma City Volkswagen! More
Other Employees Tagged: Tammy Chadwick, Kye Hicks, Antonio Nieto, Joey Threet
February 17, 2020
I was looking for a new car for my son and happen to see something I liked online at VW of OKC. I contacted them and transactions went smoothly I told them what I needed and they met everything I asked for. something I liked online at VW of OKC. I contacted them and transactions went smoothly I told them what I needed and they met everything I asked for. The buying experience was so pleasant I purchased another vehicle from them. Overall most of the people working there are upfront and helpful especially Dave Beauclaire in sales, Brian Smith and Antonio Nieto in the service department. Dave went out of his way to ensure I was taken care of he’s a true professional. I never had any issues getting my vehicles in for services or warranty work. Overall I would recommend this dealership for someone interested in purchasing a VW product. More
Other Employees Tagged: Dave Beauclaire, Mario Fails, James Maltos, Antonio Nieto, Ruben Rico
February 11, 2020
Oklahoma City Volkswagen Service Department is Phenomenal. All their Staff are Super Friendly, Tammy is my Service advisor for years and She is Sweet, Great, Super Knowledgeable also I have be Phenomenal. All their Staff are Super Friendly, Tammy is my Service advisor for years and She is Sweet, Great, Super Knowledgeable also I have been serviced by Brian he is also Exceptional and Incase you needed a Spanish Bilingual Service Advisor Antonio is there to Help. Lastly a Huge Thanks to Kyle Hicks OKC VW Service Director for Helping me in a matter outside Her own Department to make sure that I as a Customer was Fully Taken Care of and Satisfy. More
Other Employees Tagged: Tammy Chadwick, Kye Hicks, James Maltos, Antonio Nieto, Lance Ramsey, Colton Thompson, Sheila Thompson
February 10, 2020
Repair of vehicle I bought this Rabbit in 2007 here and have maintained it here since. The dealership may have changed names, but the service is still great!!! I bought this Rabbit in 2007 here and have maintained it here since. The dealership may have changed names, but the service is still great!!! More
February 05, 2020
Brian is the best. I trust him, and that is a quality I’ve found lacking in most automotive service businesses. I don’t stress when something happens because I know they’ll take care of me here. I’ve found lacking in most automotive service businesses. I don’t stress when something happens because I know they’ll take care of me here. More
February 04, 2020
Each concern I had regarding myVehicle was addressed. I Each concern I had regarding my Vehicle was addressed. I was given a curtesy car to drive in order for my schedule to remain in interrupted. My cat Each concern I had regarding my Vehicle was addressed. I was given a curtesy car to drive in order for my schedule to remain in interrupted. My cat was washed and ready to go with no wait upon returNo g the curtesy car. More
Other Employees Tagged: Tammy Chadwick, Antonio Nieto, Nice to see the owner out in the floor and back in service and visiting rather than barking orders as one would typically see in other establishments