Brian Sullivan
Brian Sullivan at AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Brian Sullivan | Page 9

Service Advisor

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

280 Hyatt Creek Rd.
Waynesville, NC 28786

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4.8
131 Reviews
4.8

131 Reviews

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131 Reviews of Brian Sullivan

October 13, 2024

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Great service, friendly folks. A big help in getting us back on the road! Thank you! More

by ARCH_JUNALUSKA
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Recommend Dealer
Yes
Oct 15, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ARCH_JUNALUSKA, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 12, 2024

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Brian went the extra mile to diagnose an issue I had and answered my questions thoroughly. More

by bl13
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Recommend Dealer
Yes

Other Employees Tagged: Dwight Cheary , Tyler Evans, Emily Webb

Sep 19, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

bl13, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 05, 2024

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I drive 1 hour to have my vehicle serviced at Auto Star in Waynesville. The service is always great and the people are just awesome. They take the time to talk to you and explain everything. I don't rec More

by PJ.EDNURSE
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Recommend Dealer
Yes

Other Employees Tagged: Brooke Jones

Sep 09, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

PJ.EDNURSE, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us. Welcome to the Autostar Family!

September 05, 2024

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Very satisfied with Brian. He was efficient, attentive and communicated very well. Service was timely More

by JOHNGRANT226
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Griffith

Sep 09, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

JOHNGRANT226, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 16, 2024

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Very difficult for me to go a week without a car and living secluded on top of mountain. I think they did a good job fixing the problem but don’t ever want to be in that situation again More

by MARSHLADY
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Recommend Dealer
Yes
Aug 26, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MARSHLADY, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 16, 2024

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dealership went above and beyond to help us love our ride that we purchased and continued to do so after we purchased it More

by CHASESNEED23
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Recommend Dealer
Yes

Other Employees Tagged: Ian Manning, Terence Sellers

Aug 26, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

CHASESNEED23, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 15, 2024

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Unlike our previous experience, once they had our vehicle ( jeep JK) they were very unresponsive and kept it 14days..had to call numerous times, very rarely got a live person, left messages, no text More

by abull
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Recommend Dealer
No
Aug 15, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

abull, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

August 13, 2024

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Easy to find and contact, they are very informative on the situation. They are also very friendly. More

by sshelton09
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Recommend Dealer
Yes
Aug 15, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

sshelton09, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 04, 2024

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Very helpful parts employee ,very knowledgeable about vehicles and parts for repairs for your vehicle , always in timely manner, just all-round good parts crew More

by petemccracken
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Recommend Dealer
Yes
Aug 05, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

petemccracken, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 03, 2024

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Truck was in the shop longer than expected but overall the dealership did great . Tough job , Transmission swap . Out of towner and the dealership went above and beyond . Truck drives and acts like new . More

by gwaggoner
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Recommend Dealer
Yes
Aug 05, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

gwaggoner, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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