Brian Sullivan | Page 9
Service Advisor
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
280 Hyatt Creek Rd.
Waynesville, NC 28786
131 Reviews
Write a Review131 Reviews of Brian Sullivan
October 13, 2024
Great service, friendly folks. A big help in getting us back on the road! Thank you! A big help in getting us back on the road! Thank you! More
Other Employees Tagged: Winston Blanton, Dwight Cheary, Charles Dunwoody, Jeffrey Harris, Kelvin Justice, Dylan Rathbone, Donnie Williams , Kevin Coval, Joseph Edney
September 12, 2024
Brian went the extra mile to diagnose an issue I had and answered my questions thoroughly. answered my questions thoroughly. More
Other Employees Tagged: Dwight Cheary , Tyler Evans, Emily Webb
September 05, 2024
I drive 1 hour to have my vehicle serviced at Auto Star in Waynesville. The service is always great and the people are just awesome. They take the time to talk to you and explain everything. I don't rec in Waynesville. The service is always great and the people are just awesome. They take the time to talk to you and explain everything. I don't recall everyone's name and don't get to meet the folks behind the scenes often. Brian always has a smile on his face and goes beyond what I could ask for in working out the details with my insurance and warranty to keep my cost to the bare minimum. I would just like to say thank you to everyone. More
Other Employees Tagged: Brooke Jones
September 05, 2024
Very satisfied with Brian. He was efficient, attentive and communicated very well. Service was timely He was efficient, attentive and communicated very well. Service was timely More
Other Employees Tagged: Courtney Griffith
August 16, 2024
Very difficult for me to go a week without a car and living secluded on top of mountain. I think they did a good job fixing the problem but don’t ever want to be in that situation again living secluded on top of mountain. I think they did a good job fixing the problem but don’t ever want to be in that situation again More
August 15, 2024
Unlike our previous experience, once they had our vehicle ( jeep JK) they were very unresponsive and kept it 14days..had to call numerous times, very rarely got a live person, left messages, no text vehicle ( jeep JK) they were very unresponsive and kept it 14days..had to call numerous times, very rarely got a live person, left messages, no text returns. Then after waiting 8 days, our vehicle was behind others to get worked on which delayed it further. Tech told us they dropped a piece into the engine and couldn't get it out, so they had to scope it, and charged us for this error. Took it here because they're a Jeep service center, but not again. More
August 13, 2024
Easy to find and contact, they are very informative on the situation. They are also very friendly. the situation. They are also very friendly. More
Other Employees Tagged: Winston Blanton, Dwight Cheary, Charles Dunwoody, Courtney Griffith, Jeffrey Harris, Kelvin Justice , Kevin Coval, Joseph Edney, Carissa Hammond
August 04, 2024
Very helpful parts employee ,very knowledgeable about vehicles and parts for repairs for your vehicle , always in timely manner, just all-round good parts crew vehicles and parts for repairs for your vehicle , always in timely manner, just all-round good parts crew More
Other Employees Tagged: Dwight Cheary, Courtney Griffith, Terry Sheehan, Donnie Williams
August 03, 2024
Truck was in the shop longer than expected but overall the dealership did great . Tough job , Transmission swap . Out of towner and the dealership went above and beyond . Truck drives and acts like new . the dealership did great . Tough job , Transmission swap . Out of towner and the dealership went above and beyond . Truck drives and acts like new . Thanks for the help More

