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Brian Sullivan

Overview Reviews (137)

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Brian Sullivan

Brian Sullivan | Page 3

Service Advisor

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

280 Hyatt Creek Rd.
Waynesville, NC 28786

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4.8

137 Reviews

Overview Reviews (137)

4.8

137 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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137 Reviews of Brian Sullivan

January 17, 2026

Dealership Rating

Employee Rating

Great experience! Brian was awesome! They've done all of the routine maintenance on my 2017 Wrangler. This was the first problem I've had outside of that, and they too Brian was awesome! They've done all of the routine maintenance on my 2017 Wrangler. This was the first problem I've had outside of that, and they took care of it. I won't take my Wrangler anywhere else! More

by DARRYL16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 19, 2026 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Darryl16, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 16, 2026

Dealership Rating

Employee Rating

Very professional and friendly. Helpful, reliable service and Brian took good care of my service. Helpful, reliable service and Brian took good care of my service. More

by nanaray

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Dylan Rathbone

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Jan 19, 2026 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

nanaray, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 12, 2026

Dealership Rating

Employee Rating

They are very friendly and know a huge amount about the things they do. Their work is consistently excellent. things they do. Their work is consistently excellent. More

by JAMESATKINSPRITCHARD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 19, 2026 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

JAMESATKINSPRITCHARD, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 02, 2026

Dealership Rating

Employee Rating

Everyone involved in our transaction made the whole process easy. This is the 2nd vehicle we have bought from this dealership. Keep up the good work everyone! We will be back. Thanks! process easy. This is the 2nd vehicle we have bought from this dealership. Keep up the good work everyone! We will be back. Thanks! More

by Steven

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Rojo, Sachar McFadden, Jason Davis

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Jan 07, 2026 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Steven, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 22, 2025

Dealership Rating

Employee Rating

Very friendly people. They were very quick and kept me informed about everything. Prices are very fair and the facilities are very clean. I highly recommend them! They were very quick and kept me informed about everything. Prices are very fair and the facilities are very clean. I highly recommend them! More

by JASONDAVIS0978

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Austin, Courtney Griffith, Amy Edwards , Chris Waters

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Dec 29, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

JASONDAVIS0978, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 21, 2025

Dealership Rating

Employee Rating

Very far and easy service! Everyone there were very attentive and committed to ensuring that the service was rendered and completed in a timely manner. Everyone there were very attentive and committed to ensuring that the service was rendered and completed in a timely manner. More

by anthony32jordan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Winston Blanton, Dwight Cheary, Charles Dunwoody, Courtney Griffith, Jeffrey Harris, Dylan Rathbone, Donnie Williams, Robert Murray, Kayleigh Cheary

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Dec 29, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Anthony, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 21, 2025

Dealership Rating

Employee Rating

Professional staff. Repairs were taken care in a timely manner. All my requests and issues were resolved. Repairs were taken care in a timely manner. All my requests and issues were resolved. More

by jrmtkownacki689

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 29, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

jrmtkownacki689, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 21, 2025

Dealership Rating

Employee Rating

Surprised by the turn around of attitude and excellent customer service. I will be coming back and passing along what a great job they are doing. customer service. I will be coming back and passing along what a great job they are doing. More

by GUPPY7325

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayleigh Cheary

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Dec 29, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

GUPPY7325, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 15, 2025

Dealership Rating

Employee Rating

Thank you to the team at Autostsr for taking care of my Wagoneer service in a timely and professional manner. Wagoneer service in a timely and professional manner. More

by janice.alexander1995

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Winston Blanton, Dwight Cheary, Charles Dunwoody, Courtney Griffith, Jeffrey Harris, Dylan Rathbone, Donnie Williams, Robert Murray, Kayleigh Cheary

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Dec 18, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Janice, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 06, 2025

Dealership Rating

Employee Rating

The people are friendly, the building is attractive, they have a nice waiting room. I enjoy the free coffee. have a nice waiting room. I enjoy the free coffee. More

by DURB417

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 18, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DURB417, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!