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Brian Sullivan

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Brian Sullivan

Brian Sullivan | Page 8

Service Advisor

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

280 Hyatt Creek Rd.
Waynesville, NC 28786

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4.8

138 Reviews

Overview Reviews (138)

4.8

138 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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138 Reviews of Brian Sullivan

January 17, 2025

Dealership Rating

Employee Rating

The staff there were friendly and helpful. They were able to meet all my needs. They were able to meet all my needs. More

by JAMESSORRELLS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

JAMESSORRELLS, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 17, 2025

Dealership Rating

Employee Rating

Excellent customer service each and every visit. All service has been performed on time with expected quality. All service has been performed on time with expected quality. More

by real44inokc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

real44inokc, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 17, 2025

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Employee Rating

They are great to work with and get your factory warranty issues resolved quickly and efficiently. issues resolved quickly and efficiently. More

by WJANDERSON39

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Winston Blanton, Courtney Griffith, Donald Markeson, Terry Sheehan

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Jan 20, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

WJANDERSON39, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 10, 2025

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Employee Rating

Very friendly knowledgeable people that get the job done in a timely manner with no delays in a timely manner with no delays More

by greg.winsell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Winston Blanton, Dwight Cheary, Charles Dunwoody, Courtney Griffith, Jeffrey Harris, Dylan Rathbone, Donnie Williams , Liam Higgins, Holly Villarreal

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Jan 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Greg, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

January 09, 2025

Dealership Rating

Employee Rating

I walked in and was helped quickly. They determined what I needed, gave me a price and how long it would take. And that is the way it was. They determined what I needed, gave me a price and how long it would take. And that is the way it was. More

by LSDHV2011

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

LSDHV2011, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 22, 2024

Dealership Rating

Employee Rating

Brian helped me get what I needed with a part for my vehicle to get my repair done! Highly recommend these guy's, they are a 5 star group!! vehicle to get my repair done! Highly recommend these guy's, they are a 5 star group!! More

by pappyotis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 02, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

pappyotis, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 21, 2024

Dealership Rating

Employee Rating

They managed to get the parts and get the work done quickly and everyone I dealt with was courteous and helpful! quickly and everyone I dealt with was courteous and helpful! More

by graceannecarter

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Winston Blanton

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Jan 02, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

graceannecarter, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 06, 2024

Dealership Rating

Employee Rating

Always treated with respect and kindness from the group. I can always expect professional service on my vehicle I can always expect professional service on my vehicle More

by dalek0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

dalek0, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 03, 2024

Dealership Rating

Employee Rating

Generally pretty happy with this interaction with the dealership. This is the second vehicle we’ve purchased there. dealership. This is the second vehicle we’ve purchased there. More

by LOULUVSVB

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gio Dacosta , Ryan Bensch

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Dec 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

LOULUVSVB, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 03, 2024

Dealership Rating

Employee Rating

Jeep is less than 3 years old whole engine packed up. Needed replacement . Car was two months at the dealership for a job that the invoice showed took a week in actual Time? Needed replacement . Car was two months at the dealership for a job that the invoice showed took a week in actual Time? More

by MANUEL7

Verified Customer

Workmanship

Service Time

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Recommend Dealer

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Dec 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MANUEL7, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.