Brian Valentine | Page 16

This is our 3rd lease of an X5 and 6th BMW overall - Circle is our preferred dealership for both sales and service. They value our business and treat us very well - always following up and caring. Circle is our preferred dealership for both sales and service. They value our business and treat us very well - always following up and caring. More

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I am a proud owner of a new 2019 M4, a new 2019 M5, and now a new 2020 custom X5! The day after picking up my M5, I called my salesman Charles Catania and told him I also wanted a truck! All I had to do i now a new 2020 custom X5! The day after picking up my M5, I called my salesman Charles Catania and told him I also wanted a truck! All I had to do is tell him what I wanted! He built it, he ordered it, and it was delivered in less than 30 days! My truck is not only exactly what I asked for it's way more nicer than I expected! Antonio Carniero in finance made sure I got the best deal on the price and additional coverages and he gave me every rebate available to me as well as loyalty credit! Brian Valentine is super knowledgeable and assists me with my car selection! After my purchase he always comes out to greet me before I leave to explain all the features on my vehicles! The service these 3 provide me from start to finish is why I trust Circle BMW! I have been a customer since 1998 and I would never shop any other dealership! Everyone at Circle BMW is great and contribute to their excellence and continued success! More

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An enthrallment of vehicular euphoria. I have been a client of Circle BMW since 2016. I recently got my second vehicle from them in October 2019. This dealership is such a great place. I ha I have been a client of Circle BMW since 2016. I recently got my second vehicle from them in October 2019. This dealership is such a great place. I have had the most fulfilling experiences during the tenure of my first vehicle. The service department overall is fantastic. Most of the service visits I had were usually with Ray. He is so kind and extremely efficient in processing your visit. He keeps you fully in the loop during the time your vehicle is being serviced and provides an assurance and timeline that is always met. I have purchased toys and gifts from the dealership store, both on the phone and in person. Each time the purchase is beyond pleasant, very accommodating and even when something is not in stock, I receive it within a mere few days. My new vehicle was yet another amazing experience. My client advisor was George. George is a delight to deal with and provided the most outstanding interaction. He created an environment that was calm, supportive and very rewarding. During the entire process, George not only listened to every single concern in the most genuine of ways but it was also apparent from the very beginning that my concerns were just as important to him as they were to me. George is a thoughtful and sincere advisor who did everything that was necessary for me to have the exact vehicle I wanted. While I was shown a few different models at the dealership, none had the matching specifications I required. However, that was no problem at all as George found me the exact vehicle I wanted and it arrived in the shortest amount of time. He is patient, diligent and in the time that I was awaiting the arrival of my new vehicle, George was in constant contact with me always making sure I was aware of the latest update. He was available every single time he was needed and never once strayed from his role as an amazing advisor. His goal was always to make sure I was happy and that I was. He approaches his role as an advisor with the strongest desire to make sure you get exactly what you want without any hesitation. His approach is never forced and he is determined to make you feel the satisfaction you deserve. In addition to George, the accommodations from Laura made all of this that much better. It is not just what you would expect from BMW, but it is what you would wish for with anyone. I also was fortunate enough to deal with Antonio who made what could be a ridiculously tedious and lengthy process of filling out paperwork, one of the most simplistic and care-free experiences I have ever encountered. He is extremely relatable which made the experience very enjoyable and while providing explanations to each document in the most clear and concise of ways, I was able to stay fully engaged so that my understanding of every document was always at the forefront. Antonio is beyond proficient in what he has to do but what stands out so much is his ability to normalize the financial process in a way that subsides any and all complications. You can not ask for a better person in this part of the process. In addition to George and Antonio, I had Brian as my delivery agent. Brain stands one million percent behind his title as a BMW Genius. His knowledge of the vehicle was so inspiring, authentic and created quite the unexpected beautiful learning experience. I was fascinated by Brian's knowledge and it was his passion and enthusiasm that made me even more excited to be driving this vehicle. I could have listened to Brian talking about BMW for hours. His knowledge is that amazing. I drove away from the dealership with a giddiness that made me feel like there was no other car in the world more perfect for me. If this review doesn't show you how wonderful this place is then please go visit it and see for yourself. Circle BMW is dedicated in making sure that every single aspect of their business leaves you enthralled in a cloud of complete satisfaction and joy. It is an immense pleasure to be able to say that my vehicle comes from this establishment. I look forward with great pride to many more years of having Circle BMW as my dealership. More

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Pleasurable experience George, my client advisor, was quite pleasant and patient to answer my questions and concerns. His professionalism and guidance was appreciated thro George, my client advisor, was quite pleasant and patient to answer my questions and concerns. His professionalism and guidance was appreciated through the purchase process. Justin and Brian were helpful on my road test as well as quite knowledgeable about the inner workings of the car. Frank greeted me each time I made a visit and Hon made the financial transaction painless. Everyone I came in contact with was so courteous at this dealership. More

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Mr Danny "Motorsport" Wong Great experience with the dealership. Danny has a genuine passion for the cars that he sells. He guided me into getting the best car I've ever owned. Great experience with the dealership. Danny has a genuine passion for the cars that he sells. He guided me into getting the best car I've ever owned. More

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Professional staff, everyone I worked with was very helpful. Cara and Laura were great! Purchasing this BMW was a fun experience! I will highly recommend BMW. helpful. Cara and Laura were great! Purchasing this BMW was a fun experience! I will highly recommend BMW. More

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Satisfied Repeat Customer We have been enjoying a 2019 Z4 that we bought from Kevin Prull in April, and returned for an additional vehicle more suited to the upcoming winter se We have been enjoying a 2019 Z4 that we bought from Kevin Prull in April, and returned for an additional vehicle more suited to the upcoming winter season. Kevin understood exactly what we were looking for and expertly assisted us with a 2019 X3. Kevin made the process seamless, along with his colleagues Hon Fung in Finance to delivery specialist Brian Valentine, and Chris Bogner in parts. We highly recommend this team and this dealership. We will be back! More

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Second to None Dealership. This is my 3rd lease with circle BMW. Sales professional Danny Wong consistently advises and helps me design the perfect vehicle for my needs and ple This is my 3rd lease with circle BMW. Sales professional Danny Wong consistently advises and helps me design the perfect vehicle for my needs and pleasure. Everyone at the dealership is friendly and polite. A shout out to Brian who has taught me to utilize the features of 3 brand new cars. It is a pleasure shopping here. And the maintenance service department gets 5 stars. More

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my experienece leasing a bmw X1 from Circle BMW - I was very impressed with the level of professionalism and product knowledge of all that I dealt with at Circle BMW dealership. Robert Cavalieri took I was very impressed with the level of professionalism and product knowledge of all that I dealt with at Circle BMW dealership. Robert Cavalieri took the time and care to find the car that was just right for me. 2 weeks later I am loving my BMW X1, Antonio Carneiro added to the pleasurable experience making my overall time at Circle BMW superior. Bryan Valentine gave me an intense lesson of all the updated technology and reassured me he would be there to answer any questions I had when I pick up my permanent plates. It was an incredibly enjoyable experience and I will be looking forward to do it again in three years. On a rating of 1-10 I give your staff a 20. Thank you for cultivating an atmosphere of professionalism, pride and knowledge of your unbelievable car and the respectfulness of the customer's experience. My sincerest gratitude, Mary O'Regan More

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Excellent Great staff knowledgeable sales person this is the 5th car we have gotten from Circle BMW and the 3 rd from Tathiana she is great to deal with as is C Great staff knowledgeable sales person this is the 5th car we have gotten from Circle BMW and the 3 rd from Tathiana she is great to deal with as is Circle as a dealer thank you More

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