Brian Vincente | Page 163

Oil Change and Tires Rotation It took 3 hours and half to change oil and rotate the tires! I never have had that long to do so in my life. It took 3 hours and half to change oil and rotate the tires! I never have had that long to do so in my life. More

by SFDFDFGDK8 Verified Customer Verified Customer

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The worst service department It took 3 months to fix a radio. Yes folks I repeat a radio. When it finally was fixed after multiple uncomfortable visits to their location feeling l It took 3 months to fix a radio. Yes folks I repeat a radio. When it finally was fixed after multiple uncomfortable visits to their location feeling like I was an annoyance, I found my glove box door broken. I opened it and it fell apart. A technician had to confirm this and never apologized or admitted it was their fault. This place never takes responsibility for their mistakes and never apologizes for the fact that you would have to come about 6 or 7 times until they could fix a radio. I will never, ever, ever, buy another vehicle at this dealership again. I warn anyone who is considering buying from then to consider the fact they may have to deal with the service center and it will not be pleasant. They are incompetent, unapologetic and you will receive the worse customer service ever. They have an "F" on the BBB website. I wish I would have checked that out before buying from them. More

by beyond upset Verified Customer Verified Customer

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Oil change Thorough car checkup and courteous staff. Wait time was not excessive. Waiting room was comfortable. Bagels were provided. Technician was honest an Thorough car checkup and courteous staff. Wait time was not excessive. Waiting room was comfortable. Bagels were provided. Technician was honest and knowledgeable in explaining suggested repairs. More

by tesorieroarleen Verified Customer Verified Customer

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First oil change with a lease. I appreciated how quickly the process was, from the valet receiving my vehicle in a friendly manner, to the courteousness of the service desk. Coming I appreciated how quickly the process was, from the valet receiving my vehicle in a friendly manner, to the courteousness of the service desk. Coming from Paragon honda for my previous vehicle, this was a DREAM. Getting my car back in under an hour was incredible. The only complaint...the PRICE! $100 dollars for an oil change? Come on now... may have to check out a mom and pop shop next time simply because of the price. Other then that though, great experience. More

by Letsgomets7 Verified Customer Verified Customer

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Perfect They all are very friendly and helpful. Made sure the problem was solve as fast as possible. Even alerted in the recall In my car and did it for me. They all are very friendly and helpful. Made sure the problem was solve as fast as possible. Even alerted in the recall In my car and did it for me. More

by LOYOLAELIZABETH Verified Customer Verified Customer

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Awesome The people that work there are awesome always attentive to my needs never a long wait all I can say is they all all awesome The people that work there are awesome always attentive to my needs never a long wait all I can say is they all all awesome More

by d.rozzell Verified Customer Verified Customer

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got the job done Guy who took car seemed annoyed I didnt know exactly if problem was with wheels allignment or engine. Told him I dont know cars I think engine my brot Guy who took car seemed annoyed I didnt know exactly if problem was with wheels allignment or engine. Told him I dont know cars I think engine my brother thinks tires & his response was well which one is it. I replied i dont know that's why its here. Once car was ready I came to pick it up & they lost my car & keys. After about 2 1/2 hours I gave them my second key to look for my car & they found it. Was contacted later on they found my key, I asked to have the manager contact me back regarding. I went a week later to pick up key & spoke to manager who was not notified about what had happened but was super nice & apologetic. He is definitely the reason I will come back as he assured me that has never happened before & wont again. More

by SweetsyBeatsy316 Verified Customer Verified Customer

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Shifter repair Diagnosed failed shifter and battery, repairs finished quickly and efficiently. The staff was pleasant and appropriate. I was offered a ride home, the Diagnosed failed shifter and battery, repairs finished quickly and efficiently. The staff was pleasant and appropriate. I was offered a ride home, the staff called me to keep me posted on progress. More

by Thunderchem Verified Customer Verified Customer

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best dealership and service dept in NEW YORK STATE !’ They treat everyone like family & a VIP no matter if u buy or not ur always welcomed and treated very well. Only reason i only buy my cars from baysid They treat everyone like family & a VIP no matter if u buy or not ur always welcomed and treated very well. Only reason i only buy my cars from bayside Chrysler and jeep and only dealership and service agents i trust with my cars! More

by Gu$ & Christina Lavida$ Verified Customer Verified Customer

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Always get the best service here. I have always gotten the best honest advice and top notch service. I trust Scott 100%. They beat the estimated time by thirty minutes. Everyone, down I have always gotten the best honest advice and top notch service. I trust Scott 100%. They beat the estimated time by thirty minutes. Everyone, down to the attendants retrieving the vehicles are polite and attentive. More

by John L Verified Customer Verified Customer

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