Brian West
Brian West at City Volkswagen of Highland

Brian West

Sales Associate

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Contact Me
4.9
47 Reviews

Passionate about cars and dedicated to excellent customer service, I take pride in helping others with a positive attitude and attention to detail. Outside of work, my greatest joy comes from spending time with my wife and our two amazing daughters.

Dealership Experience

1 yr, 1 mo

Industry Experience

1 yr, 1 mo

Languages Spoken

English English

4.9

47 Reviews

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47 Reviews of Brian West

March 21, 2026

Dealership Rating
Employee Rating

Best service I have ever had with buying a car! !!!! Very friendly and helpful and understanding! I will highly recommend! More

by candiscj180
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Larnell Pillow

Mar 21, 2026

City Volkswagen of Highland responded

It’s wonderful to hear our team provided friendly and understanding service during your used Volkswagen purchase. We appreciate your recommendation and are glad you enjoyed the experience. We look forward to assisting you again soon. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 10, 2026

Dealership Rating
Employee Rating

City VW has sold our family three cars now. They are always kind and easy to work with. Wish more car dealers treated their customers with the same respect. More

by brian.smith3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, James Thomas

Mar 10, 2026

City Volkswagen of Highland responded

Thank you for choosing us three times for your family’s Volkswagen purchases. It’s wonderful to know our team has made each visit respectful and straightforward. We appreciate your recommendation and look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 06, 2026

Dealership Rating
Employee Rating

Great service and great people. They work with you. Overall one of the best car dealership I been to. Thank yall so much More

by ljgourdine21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ortiz

Mar 06, 2026

City Volkswagen of Highland responded

Thank you for choosing us for your used Volkswagen Tiguan and for highlighting our team’s attentive support. Alex and Brian are pleased they could collaborate with you and make your visit smooth. We look forward to welcoming you back in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 27, 2026

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Employee Rating

Friendly negotiation. Quick results and met our goals. Car was spotless and Rolando did a fantastic job. More

by KBAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Rolando Pena

Feb 28, 2026

City Volkswagen of Highland responded

Thank you for sharing your experience with us. We’re glad our team delivered a smooth negotiation that met your goals and got you into your new Volkswagen swiftly. Rolando will be thrilled that his attention to detail helped ensure your car was spotless. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 26, 2026

Dealership Rating
Employee Rating

Joe has the best customer service I have ever experienced when buying a car! He made every step of the process simple and straightforward which I appreciated so much and he was such a great help with my 3 ye More

by sherahnda2727
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc , Brian West

Feb 26, 2026

City Volkswagen of Highland responded

Thank you for sharing your experience. We’re pleased Joe made your used Volkswagen Taos purchase simple and was so thoughtful in assisting your daughter. If there’s anything else you need, just let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 12, 2026

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Employee Rating

I love my new car! The salesman was the best he worked with me and was so knowledgeable about the car I choose and keep reassuring me I was making the right decision. E More

by kenyacalexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2026

City Volkswagen of Highland responded

It’s wonderful to know you’re loving your used Volkswagen Atlas and that Daveed and our team guided you confidently through the process. We’re pleased everyone treated you and your family with care. Thank you for choosing us as your Volkswagen partner. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 28, 2026

Dealership Rating
Employee Rating

Joe at city Volkswagen of highland helped me find the perfect Passat! I highly recommend him! More

by calvincmbc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc

Jan 28, 2026

City Volkswagen of Highland responded

Thank you for choosing City Volkswagen of Highland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 25, 2026

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Employee Rating

City Volkswagen of Highland provided a smooth, transparent leasing experience. Lameshia was professional, patient, and very responsive, making the entire process easy and stress free from start to More

by Straubj1121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, James Thomas

Jan 25, 2026

City Volkswagen of Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 23, 2026

Dealership Rating
Employee Rating

Lameshia was so helpful and made the process so easy! She was very responsive to my questions and made sure all my needs were met and Brian was there to assist. Awesome quick experience! More

by Latanyabroaden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, James Thomas

Jan 24, 2026

City Volkswagen of Highland responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 23, 2026

Dealership Rating
Employee Rating

Lameshia Rogers is the 1st female sales WOMAN I have ever worked with and by far the best sales WOMAN I have ever encountered. I have a few cars under my belt and never have I received such pleasant, attenti More

by s.harris00004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, James Thomas , Lameshia’s boss (sorry I forgot his name)

Jan 23, 2026

City Volkswagen of Highland responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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