Brian West
Brian West at City Volkswagen of Highland

Brian West

Sales Associate

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Contact Me
5.0
17 Reviews

Passionate about cars and dedicated to excellent customer service, I take pride in helping others with a positive attitude and attention to detail. Outside of work, my greatest joy comes from spending time with my wife and our two amazing daughters.

Dealership Experience

5 mos

Industry Experience

5 mos

Languages Spoken

English English

5.0

17 Reviews

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17 Reviews of Brian West

July 07, 2025

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Brian made this go quickly and smoothly and was direct with the costs and process. More

by robb_1404
Sales Price Transparency
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Recommend Dealer
Yes
Jul 07, 2025

City Volkswagen of Highland responded

Thank you, Robb! Brian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 28, 2025

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Great salesman and very helpful also quick and fast thank you so much for my new car More

by analexander
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Recommend Dealer
Yes
Jun 28, 2025

City Volkswagen of Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 07, 2025

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City VW was a pleasure to work with. They were very transparent and when there was an oversight in their part in our purchase, they went above and beyond to make it right. More

by bloodflower39
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Williams

Jun 07, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 02, 2025

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Brian West was awesome. Got my deal and got in and out! Highly recommended. Thanks Brian? More

by djackson90210
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Recommend Dealer
Yes
Jun 02, 2025

City Volkswagen of Highland responded

Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 30, 2025

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I came in not expecting to make a deal, but I was blown away by the way Brian handled everything. He took the time to really break down the numbers and explain all the car’s features in a way that made sen More

by Fpapen123
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
May 30, 2025

City Volkswagen of Highland responded

Thanks for sharing about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 24, 2025

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Brian West was very helpful in my car buying process. He is very knowledgeable of Volkswagen products and was very helpful during the negotiation process. I would highly recommend him to someone looking More

by jennifer.coble
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Recommend Dealer
Yes
May 25, 2025

City Volkswagen of Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 23, 2025

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Visited tons of dealerships and Brian West was by far the best salesperson of them all!! Very knowledgeable about cars and makes you feel at home! Thanks Brian, for a wonderful experience!! More

by Kari_dillner
Sales Price Transparency
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Recommend Dealer
Yes
May 23, 2025

City Volkswagen of Highland responded

Hi Kari: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 22, 2025

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Brian and James were amazing to deal with. Would 10/10 recommend coming to highland Volkswagen. More

by Trentonfanta33
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JAMES THOMAS

May 22, 2025

City Volkswagen of Highland responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 21, 2025

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This is the second time working with City VW and it was another good experience. Signing paper work only took about 45 minutes, but the preparation of the paperwork took a very long time, resulting in long More

by KN
Sales Price Transparency
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Recommend Dealer
Yes
May 21, 2025

City Volkswagen of Highland responded

Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 17, 2025

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Employee Rating

Excellent customer and team. All questions was answered in professional manner and assistance was provided. More

by ksmithtmo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JAMES THOMAS

May 17, 2025

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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