Brian West | Page 6

Thank you Lameshia for getting me into my second VW Atlas, you always show great customer service Atlas, you always show great customer service More

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Dealt with Joe tonight upon my purchase of a used vehicle. Upon arriving, the vehicle was ready to be test driven and warm! I was met with a pleasant smile and a great attitude from Joe I will say o vehicle. Upon arriving, the vehicle was ready to be test driven and warm! I was met with a pleasant smile and a great attitude from Joe I will say one of the best and top notch Salesman I’ve met in my 15 years of purchasing vehicle at dealers. If you come to City at Volkswagen of Highland ASK for Joe Deluc! More

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⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding VW Sales Experience! My VW salesman went above and beyond to make the entire process smooth and stress-free. Super knowledgeable, honest, and patient—he took the time My VW salesman went above and beyond to make the entire process smooth and stress-free. Super knowledgeable, honest, and patient—he took the time to answer every question and helped me find the perfect vehicle without any pressure. The customer service was top-notch from start to finish. Highly recommend him to anyone looking for a great car-buying experience! More

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I came to City Volkswagen in Highland Indiana to look at a 2020 Mazda. The car was awesome. Very clean and nice. My salesman Joe Leduc was great and made my experience stress free and actually alot of fun. a 2020 Mazda. The car was awesome. Very clean and nice. My salesman Joe Leduc was great and made my experience stress free and actually alot of fun. Yes I bought the car and I LOVE it. The chai tea was great too. More

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I went to City Volkswagen of Highland and bought a car. Joe Leduc is AMAZING! Joe Leduc is AMAZING! More

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Staff are wonderful especially Joe Leduc. Joe is the best saleman and made this the best experience ever on my history of purchasing a car. Joe is the best saleman and made this the best experience ever on my history of purchasing a car. More

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Had strict guidelines for myself that a lot of dealerships would not give me the time of day on but Joe, Brian, and the team took the time to work with me and helped me get into the exact SUV I we dealerships would not give me the time of day on but Joe, Brian, and the team took the time to work with me and helped me get into the exact SUV I went there for. I was met immediately with a warm welcome and never questioned my decision from start to finish. Truly thankful for the service at VW Highland. One of the best buying experiences I’ve ever had.. and we all know buying cars can be daunting! Thank you! More

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Ecstatic over my recent experience at this dealership would be putting it mildly! Lameshia Rogers listened to my interests, my wants and don’t wants and guided me every step of the way; she is the reas would be putting it mildly! Lameshia Rogers listened to my interests, my wants and don’t wants and guided me every step of the way; she is the reason I purchased my Taos. What a treasure of an employee, what a treasure of a person she is! Lameshia welcomed my endless questions for days, followed up with phone calls, truly understood how hard it was to part with a 36 year-old car. She gave me total confidence in this dealership and this product. Lameshia, Brian, James and countless other employees welcome to me into this family, and not just for one day, but forever as a valued customer. I was congratulated, thanked, hugged, welcomed into the family.. I am so grateful that my search for a replacement vehicle ended, and began, at Volkswagen Of Highland - City Scala More

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TOOK MY CAR THERE 3 TIMES IN 2 WEEKS AND ITS STILL NOT FIXED! ITS WORSE! IT MAKES NOISE WHEN I STOP AND ALL THEY CAN SAY IS ITS TGE WEATHER! IT IS NOT!,MY CAR HAS GOTTEN WORSW SINCE I BROUGHT IT THERE! HO FIXED! ITS WORSE! IT MAKES NOISE WHEN I STOP AND ALL THEY CAN SAY IS ITS TGE WEATHER! IT IS NOT!,MY CAR HAS GOTTEN WORSW SINCE I BROUGHT IT THERE! HORRIBLE EXPERIENCE WITH NO SOLUTION UNLESS I GIVE THEM MONEY I DONT HAVE More

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I was communicating through text so that I wouldn't have to spend many hours at the dealership. Get there, the car that were transferring still hadn't arrived even though I was told it would be there hours to spend many hours at the dealership. Get there, the car that were transferring still hadn't arrived even though I was told it would be there hours before..because the vehicle wasn't there they wanted me to walk the lot and see if there was anything else I might want. I told them before making the appt that my son had a game that and I only had 2 hours, it definitely took longer than that. Which is why I was trying to do as much as I could through text/emails. I would just appreciate honesty through the whole process, especially when I was communicating exactly what I wanted and willing to do, don't try to up sale and keep me there longer than needed! Then I had to track them down multiple times just to get my paperwork to take to the BMV since I never received it in the mail. More

by NICOLES8605 Verified Customer Verified Customer

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