Brian Wheeler | Page 7

Sean and his team were excellent! I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. The financing process was smooth and easy, and I never felt pressured to make a decision. I would definitely recommend this dealership to anyone in the market for a new car. More

by Agrusa 14 Verified Customer Verified Customer

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Had such a min amazing experience with this place very wonderful people and I am very much enjoying my beautiful new car! wonderful people and I am very much enjoying my beautiful new car! More

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Amazing service all around. Saife was fantastic from start to finish. Definitely recommend Emich Kia Saife was fantastic from start to finish. Definitely recommend Emich Kia More

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It started out rough. The car I purchased was badly vandalized the night before I was coming to town to pick it up. James turned it into an opportunity to find me a repl The car I purchased was badly vandalized the night before I was coming to town to pick it up. James turned it into an opportunity to find me a replacement that worked great and Brian and Rob made it all happen that same day and did right by me for the inconvenience. Outstanding recovery. I'd come back. More

by mattwestfall64 Verified Customer Verified Customer

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I had a good low pressure buy and I got a great deal on a quality used car. quality used car. More

by lawbobbby82 Verified Customer Verified Customer

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Everyone was really great to work with. Good guidance and assistance in my purchase process. Good guidance and assistance in my purchase process. More

by brittany.poling Verified Customer Verified Customer

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Cannot say enough good things about the experience of buying a car with Emich Kia. Everyone was so friendly and knowledgeable. I felt like they were really trying to help me find the right car to meet buying a car with Emich Kia. Everyone was so friendly and knowledgeable. I felt like they were really trying to help me find the right car to meet my needs and providing solid information on financing and warranty options, not pressuring me just to make a quick sale or recommending add-ons just to increase the price. The whole experience was probably the most positive car-buying experience I've ever had. More

by emilyherbel Verified Customer Verified Customer

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Sales manager, finance manager, and salesman very helpful and accommodating. The software Kia is using to complete purchase is terrible. Sat in finance to long with the finance manager and sale Manager tryi and accommodating. The software Kia is using to complete purchase is terrible. Sat in finance to long with the finance manager and sale Manager trying to make the numbers work. Both were very apologetic and said there were issues with their operating system. I’d recommend purchasing after a big lunch, you are going to be there awhile. More

by nn231 Verified Customer Verified Customer

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Emich Kia is a great dealer to purchase a car. The salesman are helpful and professional. Saife specifically made the process so smooth and quick, he made sure I got what I wanted and that I was 1 The salesman are helpful and professional. Saife specifically made the process so smooth and quick, he made sure I got what I wanted and that I was 100% satisfied. More

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The car I was interested in purchasing was everything I wanted. Price, condition, mileage--just right. One of the managers, Jude, worked diligently to secure a deal and he responded to my questions quickly wanted. Price, condition, mileage--just right. One of the managers, Jude, worked diligently to secure a deal and he responded to my questions quickly. He even shaved a grand off the out-the-door price. I was nearly ready to close the deal as I sat in one of the associate's offices. All I had to do was go home and grab a piece of mail showing proof of residence. Then Brian Wheeler, one of the most aggressive men I've ever encountered, walked into the associate's office. Brian literally stared me down, did not break eye contact, grew increasingly aggressive and angry, and tried everything in his power to keep me in the room. This behavior came completely out of left field. One would have thought I'd insulted Brian's mother in a past life. When I told Brian I needed to go home to grab proof of residence, Brian all-but called me a "liar," demanded that I close the deal then and there, and told me that I "better not try to negotiate the price anymore" if I leave. When I scoffed at Brian, Brian told me that the dealership had found "sap" and "hail damage" on my trade-in vehicle. This was false, and no one had *ever* mentioned these things to me before. When I got up to leave, Brian asked me to "make him a promise" that I would come back. He told me that he already made a promise to me--I have no idea what he meant by this--and my "promise" would need to be a $2,000.00 non-refundable down payment. I left. Brian Wheeler's behavior was inappropriate and erratic. He simply tried to strong-arm me into closing the deal. He is a bully who has no business in a sales manager role. The next day, I called Emich Kia to speak to a manager about Brian. That was a week ago. No one has called me back. More

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