Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox | Page 11

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.8
161 Reviews
4.8

161 Reviews

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161 Reviews of Brian Wilcox

December 22, 2024

Dealership Rating
Employee Rating

Bryan immediately received me, recognized my appt. Requests. He came back to lounge reviewed my options with costs . Then carried out work and gave me excellent results of work and costs. More

by AMBERLEEJONES
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse

December 22, 2024

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Fantastic service! Brian and Andrew always go above and beyond to provide 5 star service! More

by ROCCO.DEVITO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

December 22, 2024

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The guys in the service department went above and beyond to help me out Thanks again More

by trenholmconstrustion
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

December 22, 2024

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Mice ate our wires. Quality work was done as usual & Jody had it completed quicker than we expected. More

by ANDREABONOLDI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

December 13, 2024

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Seems good, but it took too long to fix my car. Better luck next time. More

by JSR.KEOGH
Service Price Transparency
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Recommend Dealer
Yes

December 08, 2024

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Great service with friendly, knowledgeable and professional staff. The parts department goes above and beyond for their customers. More

by CRYSTAL.HOLMES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darryl Dudyak

December 06, 2024

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Always like the way I’m treated as well as how they take care of whatever the issue may be. More

by MKUTZER
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Recommend Dealer
Yes

November 02, 2024

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Great people, from sales to service. Looking forward to purchasing next vehicle. Definitely recommend this dealership. More

by BOBMINARIK
Service Price Transparency
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Recommend Dealer
Yes

November 01, 2024

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Employee Rating

Long Cadillac has the best people working there, but we are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notif More

by HAIRYDAN59
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima

October 23, 2024

Dealership Rating
Employee Rating

Longs sales staff greeted me quickly and very politely. Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle More

by jamesgolden0
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
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