Brian Williams
Brian Williams at Tynan's Volkswagen

Brian Williams

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.7
260 Reviews
4.7

260 Reviews

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260 Reviews of Brian Williams

July 11, 2025

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Employee Rating

Work done accurate. Time frame given was on target. Issue was with payment. Vw/tynans website was offering the vw card for payment. Neither cashier or Brian was not awa More

by Jon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cashier at service

July 09, 2025

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I took my VW cross sport back in for hte 2nd time in 4 weeks because hte same problem/issues occured and was told it would take 3-4 days again to dignose hte issues and get-R-fixed. $ weeks abou you kept More

by JIMBO1469
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Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese, Ashley Aldredge

Jul 10, 2025

Tynan's Volkswagen responded

Thank you for bringing your VW Cross Sport back in and for sharing your experience. We sincerely apologize for the repeated inconvenience and the extended time it took to address the issue. We understand how frustrating it can be to return for the same concern and to be without your vehicle for several days. While our team is committed to providing timely and accurate service, recent technician shortages have, unfortunately, impacted our turnaround times. That said, we’re glad to hear the issue was ultimately resolved and appreciate your patience throughout the process. If you have any further concerns or if there’s anything more we can do to support you, please don’t hesitate to reach out directly. We value your trust and are committed to making your future visits more efficient and worry-free. Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen

July 09, 2025

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Did my service fast and I was out in an hour so no more is needed to say More

by WNG4
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Recommend Dealer
Yes
Jul 10, 2025

Tynan's Volkswagen responded

Thank you for the review! We’re glad we could get you in and out quickly—just the way it should be. We appreciate your business and look forward to helping you again when needed! Jacqueline Goldsboro - Customer Care Coordinator

July 07, 2025

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Great service and no problems at the moment to set up appointments, great people on customer service More

by JM700153
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Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese, Ashley Aldredge

Jul 08, 2025

Tynan's Volkswagen responded

Thank you so much for your kind words! We're happy to hear that setting up appointments has been easy and that our customer service team made a great impression. We truly appreciate your support and look forward to continuing to deliver excellent service to you. Jacqueline Goldsboro - Customer Care Coordinator

July 04, 2025

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Needed 10000 tire rotation etc. Car went in as scheduled, out in a jiffy perfectly and timely on my way@ More

by BEKAHNAES
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Jul 07, 2025

Tynan's Volkswagen responded

Thank you for sharing your experience! We're glad to hear your 10,000-mile service, including the tire rotation, was completed quickly and efficiently. It’s always our goal to keep you on schedule. We appreciate your trust in Tynan’s and look forward to seeing you at your next visit! Jacqueline Goldsboro -Customer Care Coordinator

July 02, 2025

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Excellent customer service. All services and recall work completed as scheduled. Quality of work is great. More

by MAN68
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Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese, Ashley Aldredge

Jul 03, 2025

Tynan's Volkswagen responded

Thank you for the 5-star review! We're delighted to hear that you received excellent customer service and that all services and recall work were completed on schedule. We appreciate your trust in us and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

June 27, 2025

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Everyone was very efficient, pleasant, helpful, knowledgeable and overall really great to work with. Thanks! More

by Deb
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Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese, Ashley Aldredge

Jun 30, 2025

Tynan's Volkswagen responded

Thank you so much, Deb! We truly appreciate your kind words. It’s wonderful to hear that our team was efficient, pleasant, and helpful throughout your visit. We’re grateful for the opportunity to serve you and look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

June 24, 2025

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Honest service that you can trust, with a kind service from the time you enter the shop, clear and transparent information in your inspection and delivered in timely manner in person or by email More

by MORO91
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Recommend Dealer
Yes
Jun 25, 2025

Tynan's Volkswagen responded

Thank you for your thoughtful review! We’re glad to hear you appreciated the honest and transparent service, as well as the clear communication throughout your visit. We truly appreciate your trust and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

June 20, 2025

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Everyone at Tynan’s was so friendly and helpful! I wasn’t even sure I could get a new car but they made sure it happened and was a painless process! I’ll be sending everyone to them moving forward! More

by KALEYDERHAM
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Recommend Dealer
Yes

Other Employees Tagged: Scott Wilkinson, Jacqueline Goldsboro, Tom Romolo, Chris Myers, Rachide Reese, Ashley Aldredge , Jesse Solis was AMAZING to work with! 5 stars!

June 20, 2025

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The entire team is professional and courteous. They work hard to ensure my vehicle is done properly and as quickly as possible. More

by MICHELLEANEISE
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Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese, Ashley Aldredge

Jun 23, 2025

Tynan's Volkswagen responded

Thank you, Michelle, for your kind words! We’re grateful for your continued trust in our team. It's always our goal to provide professional and courteous service while ensuring your vehicle is properly and efficiently taken care of. We truly appreciate your support and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

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