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Brian Williams

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Brian Williams

Brian Williams | Page 31

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.8

411 Reviews

Overview Reviews (411)

4.8

411 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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411 Reviews of Brian Williams

September 02, 2024

Dealership Rating

Employee Rating

Pleasant experience at Tynan's for routine oil change maintenance. Air conditioned waiting area, television, snack machines oh yeah. maintenance. Air conditioned waiting area, television, snack machines oh yeah. More

by CEZZLY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 03, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience with us! We’re delighted to hear that your routine oil change went smoothly and that you found our waiting area comfortable and accommodating. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

August 31, 2024

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Employee Rating

The owner is great. The sales manager is very good. The salesman is wonderful. ¡The detail personal is below average! The sales manager is very good. The salesman is wonderful. ¡The detail personal is below average! More

by Ruben Marques

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Wilkinson, Tom Romolo, Chris Myers, Jacob Abramson, Omar Hassanein, Gregory Alore, Justin Delgado II , Jacqueline Goldsboro, Cauther Sekatawa

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Sep 02, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad to hear you had a positive experience with our owner, sales manager, and salesman. We apologize for any disappointment with the detailing service and will address this to ensure we meet the high standards you expect from us. We appreciate your input and hope to serve you even better next time! Jacqueline Goldboto - Customer Care Coordinator

August 30, 2024

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Employee Rating

Simple pile change but very quick, efficient and professional as always. TYNAN’s will always service my vehicles!! professional as always. TYNAN’s will always service my vehicles!! More

by TMAX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cauther Sekatawa

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Sep 02, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We’re glad to hear that our team provided quick, efficient, and professional service. We appreciate your loyalty and look forward to continuing to take care of your vehicles! Jacqueline Goldsboro - Customer Care Coordinator

August 29, 2024

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Employee Rating

They did a great job. The service desk was amazing, and the work was done very quickly. The service desk was amazing, and the work was done very quickly. More

by CT1466

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Myers, Jacob Abramson, Omar Hassanein, Gregory Alore, Justin Delgado II, Alex Williams , Gabe Huichapa, Zachary Rutledge, Cauther Sekatawa

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Aug 30, 2024 -

Tynan's Volkswagen responded

"Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our service team and that the work was completed quickly. We look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

August 27, 2024

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Employee Rating

Got my oil change done quicker than it took my uber to take me home. Love these guys take me home. Love these guys More

by KAMBERI.FLORIAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cauther Sekatawa

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Aug 28, 2024 -

Tynan's Volkswagen responded

Thank you for your fantastic 5-star review! We're delighted to hear that we exceeded your expectations with our quick service. We appreciate your kind words and look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

August 24, 2024

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Employee Rating

Welcoming, professional and honest. Quick to greet you as you walk in. Lobby is always clean and comfortable. Quick to greet you as you walk in. Lobby is always clean and comfortable. More

by Gomez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Myers , Cauther Sekatawa, Calysta a d Ron

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Aug 26, 2024 -

Tynan's Volkswagen responded

Thank you for the fantastic review! We're delighted to hear that you found our team welcoming, professional, and honest. It's great to know that our clean and comfortable lobby made your visit even better. We look forward to welcoming you back soon! Jacqueline Goldsboro - Customer Care Coordinator

August 22, 2024

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Employee Rating

Customer service was excellent. I was in and out quicker than expected! Very friendly always 👍 I was in and out quicker than expected! Very friendly always 👍 More

by MICHELLESMARTTENNIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cauther Sekatawa

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Aug 23, 2024 -

Tynan's Volkswagen responded

Thank you so much for the fantastic review! We're thrilled to hear that you had a positive experience and that our team was able to get you in and out quickly. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 17, 2024

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Employee Rating

I have always found Tynan’s people & service exceptional! I enjoyed working with Alex Williams on my recent lease of the I D 4 I enjoyed working with Alex Williams on my recent lease of the I D 4 More

by masarnowski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Wilkinson, Tom Romolo , Cauther Sekatawa, Alex Williams

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Aug 19, 2024 -

Tynan's Volkswagen responded

Thank you so much for your 5-star review! Alex Williams will be delighted to know you enjoyed working with him on your recent ID.4 lease. We're here to make your experience the best it can be, and we're grateful for your continued trust in Tynan’s. Enjoy your new ride, and we look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 17, 2024

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Employee Rating

Brought my atlas into Tynan’s to look at a coolant issue and some recall work. Admittedly the recall work was done satisfactorily however I have a much larger concern. In the report it was recommended that and some recall work. Admittedly the recall work was done satisfactorily however I have a much larger concern. In the report it was recommended that I replace my cabin air filter. I declined that service and ordered a new one. When it arrived I went to replace it only to find out that the current filter was almost completely clean. This blatant lie is the reason I will not be returning to tynans. If I can’t trust recommendations on something small like an air filter I absolutely would not trust anything else they would tell me. I can’t even imagine how many people that don’t have automotive repair knowledge have had their filters replaced unnecessarily. More

by ERROL0

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Cauther Sekatawa

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Aug 19, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback. We take your concerns very seriously and apologize for any inconvenience you experienced. We would like to investigate this matter further to ensure it does not happen again. Please contact our service manager directly so we can address your concerns and work to restore your trust. Your satisfaction is important to us. matt.cooper@tynans.com 303-341-3350

August 16, 2024

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Employee Rating

Great support, very flexible. Were able to accommodate brake repair on short notice. Good communication throughout the process. Were able to accommodate brake repair on short notice. Good communication throughout the process. More

by RMILLS721

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cauther Sekatawa

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Aug 16, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad we could accommodate your brake repair and provide great support. Clear communication is key, and we're happy to hear you had a positive experience. We appreciate your business! Jacqueline Goldsboro - Customer Care Coordinator