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Brianna Jones
11 Reviews
Dealership Experience
2 yrs, 2 mos
11 Reviews
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11 Reviews of Brianna Jones
October 12, 2025
A well run dealership. I bought my car here and have had it serviced and maintained here as well I bought my car here and have had it serviced and maintained here as well More
by Mike
Verified CustomerOther Employees Tagged: Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson
September 30, 2025
Service staff was very friendly and helpful with the servicing of our 2017 CrossTrek. Thank you servicing of our 2017 CrossTrek. Thank you More
by jnoble0
Other Employees Tagged: Joe Briggs, Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson, Walter Vartanian
September 07, 2025
In general, I am very pleased with the personnel and service I receive from Granite Subaru. One minor problem that seems to recur is that following an oil change, the wrong sticker is applied to my win service I receive from Granite Subaru. One minor problem that seems to recur is that following an oil change, the wrong sticker is applied to my windshield, and unfortunately, I don't notice it until I get home. At that point, I have to turn around and go back to the dealership to get a corrected sticker. It is a minor inconvenience, but nevertheless, an inconvenience. More
by TED MCMICHAEL
August 14, 2025
Friendly and reliable service. I like that they keep you updated about where your car is in the service queue. And the waiting area is very comfortable. I like that they keep you updated about where your car is in the service queue. And the waiting area is very comfortable. More
by dovely
July 02, 2025
Great experience at the dealership and I love my new car. The shop was impressive. The shop was impressive. More
by julied2go
Other Employees Tagged: Joe Briggs, Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson, Walter Vartanian
June 10, 2025
They are always reliable and take care of our service needs. They explain and tell us whats going on. needs. They explain and tell us whats going on. More
by TPOEMED
Other Employees Tagged: Shea Patterson
May 12, 2025
Always goes above and beyond to make sure my car is happy and safe and works with me to take care of all issues when they need to be taken care of. and safe and works with me to take care of all issues when they need to be taken care of. More
by AlexTrebek
Other Employees Tagged: Jim Angotti, Joe Briggs, Steve Uliano, Dave McBride, Haley Jean, Jason Scharn, Tim Prevett, Jennifer Bisson, Walter Vartanian
April 14, 2025
Very nice dealership, Jake did a good job,and everyone were nice and helpful. Love my car. were nice and helpful. Love my car. More
by cklopp
Other Employees Tagged: Jon Koresky, Tyler Odom , Jake
March 20, 2025
The service center - I have no complaints. Everything I asked for was completed in less time than expected. Very satisfied. Two (very) minor complaints: 1) a couple of months ago I got a call Everything I asked for was completed in less time than expected. Very satisfied. Two (very) minor complaints: 1) a couple of months ago I got a call from the sales department. I was asked if I would like an in person tutorial on the various features of the car - at the time I said no because I was getting to know the car on my own and also had received a good walk through by my salesman. But, as I explained, there is always something worth learning but wanted to hold off doing so until I came in for the car’s first service appointment. Well, anyway, when I knew I was coming in, I called and asked to schedule on the day the car was being serviced. Never got an answer back. 2). At the completion of the service appointment - I went to pick up my keys and pay for a wind deflector and install fee, no problem, I expected that. What I didn’t expect was to be billed for was cars’ first oil change. Sorry, I’ve had new cars and within the warranty period I’ve never paid for an oil change. I do understand synthetic is usually changed at 10K miles and my car was a little under 5K on the day of service. The car was in because of a recall notice. Well, it’s probably my fault for asking for the oil change but it would have been nice to have been reminded about how often the oil should be changed and had the opportunity to reconsider my request. BUT, it does bring up a question: is maintenance including oil change included within the 36 month warranty period? More
by George-kimball
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