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Brianna Jones
16 Reviews
Dealership Experience
2 yrs, 6 mos
16 Reviews
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16 Reviews of Brianna Jones
February 06, 2026
As usual everyone I came in contact with was friendly and professional. Most notably was Ernesto who extended himself to ensure that a problem I was having with my vehicle was resolved to my satisfaction. professional. Most notably was Ernesto who extended himself to ensure that a problem I was having with my vehicle was resolved to my satisfaction. Brianna also stood out as a point of contact person who responded as you'd always hope to see in customer service but don't see too often other places. As a former manager, I recognize how special she is and would hire her in a minute! More
by M-DHOWES
Other Employees Tagged: Walter Vartanian , Ernesto
February 04, 2026
This dealership is not only the best Subaru dealership I have been too but the best car dealership. Great staff, services and amenities. Even staff that aren't taking care of me stop and say," Hey Doug how have been too but the best car dealership. Great staff, services and amenities. Even staff that aren't taking care of me stop and say," Hey Doug how are things?" When its a long service they either give me a loner or give me a ride home and back to the shop for free. Just a great mentality from Granite Subaru More
by DOUGIEV03052
Other Employees Tagged: Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson, Dennis Talbot, Walter Vartanian, Gary Lafreniere, Richard White, Bob Dalton
January 20, 2026
As always professional service. Excellent customer service with exceptional communication about needed repairs. Very happy with the entire experience Excellent customer service with exceptional communication about needed repairs. Very happy with the entire experience More
by MNJ01803
Verified CustomerOther Employees Tagged: Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson
January 16, 2026
Promised when I bought the Ram Truck that your service department would be able to perform any and all maintenance. Was told flat out that the service department was incapable and would not service my Ra department would be able to perform any and all maintenance. Was told flat out that the service department was incapable and would not service my Ram. Never will do any business in the future with Granite Subaru and will tell everyone I know of their deceptive practices. More
by jamesl603
Other Employees Tagged: Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson, Walter Vartanian , Joe Briggs
December 19, 2025
The staff were very helpful in making options and choices for a vehicle easy to understand. The effort to purchase and get through the paperwork with the finance office was easy and clear. One feature I re for a vehicle easy to understand. The effort to purchase and get through the paperwork with the finance office was easy and clear. One feature I really loved was the service they offered to bring the car back after a week of driving it so a technical expert could walk us through all the electronic features and digital improvements to the car. That was a great help and well worth the investment in time. I feel more confident driving the car knowing how to make it work. More
by laurenapreston
Other Employees Tagged: Elisa Sarah, Jon Koresky, Shea Patterson
October 12, 2025
A well run dealership. I bought my car here and have had it serviced and maintained here as well I bought my car here and have had it serviced and maintained here as well More
by Mike
Other Employees Tagged: Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson
September 30, 2025
Service staff was very friendly and helpful with the servicing of our 2017 CrossTrek. Thank you servicing of our 2017 CrossTrek. Thank you More
by jnoble0
Other Employees Tagged: Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson, Walter Vartanian , Joe Briggs
September 07, 2025
In general, I am very pleased with the personnel and service I receive from Granite Subaru. One minor problem that seems to recur is that following an oil change, the wrong sticker is applied to my win service I receive from Granite Subaru. One minor problem that seems to recur is that following an oil change, the wrong sticker is applied to my windshield, and unfortunately, I don't notice it until I get home. At that point, I have to turn around and go back to the dealership to get a corrected sticker. It is a minor inconvenience, but nevertheless, an inconvenience. More
by TED MCMICHAEL
August 14, 2025
Friendly and reliable service. I like that they keep you updated about where your car is in the service queue. And the waiting area is very comfortable. I like that they keep you updated about where your car is in the service queue. And the waiting area is very comfortable. More
by dovely
July 02, 2025
Great experience at the dealership and I love my new car. The shop was impressive. The shop was impressive. More
by julied2go
Other Employees Tagged: Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson, Walter Vartanian , Joe Briggs
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