Brice Phillips

These are some great people! Amazing communication! I will always bring my car back here! Important for great service Amazing communication! I will always bring my car back here! Important for great service More

by oldjack3218 Verified Customer Verified Customer

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Service was exceptional and I felt very well taken care of and all my concerns were answered swiftly of and all my concerns were answered swiftly More

by markou87 Verified Customer Verified Customer

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Horrible customer service in the service department! !! It is nearly impossible to get ahold of a service representative. I scheduled an appointment for my vehicle to have a part replaced under warranty !! It is nearly impossible to get ahold of a service representative. I scheduled an appointment for my vehicle to have a part replaced under warranty and NOTHING went right at all. I was told the part was there, and that the work would be completed the same day I brought it in. I was told that there would be a shuttle to take me home so that I could go to work while they completed the warranty work, but there wasn't. The part that was there was incorrect and was only discovered after dismantling my seat. They never called to inform me of this, and I only found out after driving to the dealership at the end of the day when I couldn't reach anyone, only to be told my vehicle hadn't been touched. What was supposed to be a one-day job took four days. No vehicle was provided for me to drive as a courtesy for their mistake, which was very inconvenient since I still have to get back and forth to work. At no point would they communicate the issues with me even after multiple attempts to contact them unsuccessfully. After the work was eventually completed, there was nothing done to try and make up for all of the issues and inconvenience besides an "I'm Sorry". The service advisor stated she would ensure a manager would call me since I called several times and couldn't even get ahold of management. To this day, no one from the dealership has called me. I even emailed the General Manager and have had no response. I left a review similar to this one and received a message through this website asking me to reach out to a manager. So much for that, since every time I call, a manager is not available. If you plan to go to this dealership for service, be warned that you may have a similar experience. As of now, I do not plan to return to this dealership, and I would caution you not to as well. The management does not seem to care about the issues or at least reach out to express their concerns with them and find a solution. I would think as a business, you would take these situations serious and try to learn from them and improve at the very least. Not all issues during this experience have been stated, but at this point I feel like I am wasting my time and breath. I just want others to know what they can expect dealing with this business. More

by glajr86 Verified Customer Verified Customer

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Great service over all. Had my oil changed and tire rotations as well. Also just wanted to check and see numbers if I was to trade my truck, sales rep was very helpful. Had my oil changed and tire rotations as well. Also just wanted to check and see numbers if I was to trade my truck, sales rep was very helpful. More

by Edson Hernandez Verified Customer Verified Customer

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This dealership has the worst communication I have ever seen. Not only do they not contact you for updates on your vehicle, but when you call the dealership, you will never speak to someone directly. You w seen. Not only do they not contact you for updates on your vehicle, but when you call the dealership, you will never speak to someone directly. You will only have someone outside of the service department answer and ask to take a message and have someone call you back, which also does'nt have very often. More

by glajr86 Verified Customer Verified Customer

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Amazing. Great service definitely would recommend. Fast efficient overall just amazing only place I take my jeep Great service definitely would recommend. Fast efficient overall just amazing only place I take my jeep More

by mtaylor140 Verified Customer Verified Customer

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Great and friendly service; I appreciate all of the help! Service rep was very responsive and kept me in the loop the entire time. Service rep was very responsive and kept me in the loop the entire time. More

by Uriah Verified Customer Verified Customer

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Great service! Friendly staff! Great coffee! There were multiple problems that were found after a normal oil change. Everything was corrected in a timely manner. Friendly staff! Great coffee! There were multiple problems that were found after a normal oil change. Everything was corrected in a timely manner. More

by jasonmatthewwright Verified Customer Verified Customer

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Excellent service every time I visit. The dealership is always very clean. Staff is very helpful and friendly. The dealership is always very clean. Staff is very helpful and friendly. More

by wrsorenson Verified Customer Verified Customer

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