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Kenny Bolton
Kenny Bolton at Shottenkirk Chrysler Dodge Jeep Ram Prosper
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Kenny Bolton

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Kenny Bolton

March 28, 2024

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Employee Rating

This was by far the BEST experience I’ve ever had with a car dealership! In less than 24 hours from my initial inquiry, I was in my brand new car. Everyone was so friendly and extremely helpful, going above More

by makenzie.mccormick20
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Bantu, Trey Woodley, Greggory Mccoy, Bijon Parker

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Mar 29, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

makenzie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 22, 2024

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Service was exceptional and I felt very well taken care of and all my concerns were answered swiftly More

by markou87
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Gonzalez, Chris Blackwood, Lee Hall, Jeff Kingsley, Brice Phillips, Jordyn Runte, Austin Scott, Hunter Ingram

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Mar 26, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

markou, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 15, 2024

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Employee Rating

Kenny was super helpful and amazing. Hope to see him again. Everything else was not up to par More

by COLLIN.KRUSE95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Will Gonzalez, Jesse Lowery, Chris Blackwood, Lee Hall, Jeff Kingsley, Austin Scott, Hunter Ingram, Wade Wilson , Zachary Smith

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Mar 17, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

COLLIN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

February 25, 2024

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Great service! Friendly staff! Great coffee! There were multiple problems that were found after a normal oil change. Everything was corrected in a timely manner. More

by jasonmatthewwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Gonzalez, Chris Blackwood, Lee Hall, Jeff Kingsley, Brice Phillips, Jordyn Runte, Austin Scott, Hunter Ingram

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Feb 26, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jason, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 09, 2024

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Excellent service every time I visit. The dealership is always very clean. Staff is very helpful and friendly. More

by wrsorenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Gonzalez, Chris Blackwood, Lee Hall, Jeff Kingsley, Brice Phillips, Jordyn Runte, Austin Scott, Hunter Ingram

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Feb 12, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

February 03, 2024

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Excellent service! Very attentive and timely! One of the better dealerships that I have personally used. More

by M.W.
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 05, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

February 02, 2024

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Employee Rating

The service manager promised to have the massive oil spill in my garage cleaned since it was the technician’s error that caused it. It has been several days and I have had no contact with him and no ret More

by beth.hitchcock24
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Blackwood

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Feb 05, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

beth, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

February 01, 2024

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Went in without an appointment and had a quick easy oil change in probably an hour 15 which I think is a pretty decent wait time More

by baileywindham45
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Recommend Dealer
Yes
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Feb 06, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the amazing five-star rating, Bailey! We're glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

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