Bridgette Holliday

I highly recommend working with Edwin Melendez at BMW of Silver Spring. I recently purchased a car through him and it was easily the best experience I’ve had at a dealership. Edwin was straightforward from Silver Spring. I recently purchased a car through him and it was easily the best experience I’ve had at a dealership. Edwin was straightforward from the start and there were absolutely no surprises or 'salesman' tactics. ​He really went above and beyond to locate the exact vehicle we wanted and made sure everything was finalized before the BMW offers expired. What stood out most was his attitude—he took the time to listen to our concerns without being dismissive, and he addressed each one with sincerity. I never felt pressured or rushed throughout the entire process. I’ll definitely be working with Edwin again for my next BMW! More

Report | Print

Everyone was very professional. Edwin was very knowledgeable and informative. Great service. Bridgette was very helpful. Edwin was very knowledgeable and informative. Great service. Bridgette was very helpful. More

Report | Print

Eric Lovo was a great client advisor. He patiently worked with me - he was easy to deal with , kept his word and gave me the right information. He patiently explained the new technology He patiently worked with me - he was easy to deal with , kept his word and gave me the right information. He patiently explained the new technology features and never rushed me into the process. I would definitely recommend Eric to my friends and associates. More

Report | Print

Desirea and the BMW of Silver Spring team made my trading and buying process smooth and easy. Second time buying my car from here. Highly recommended! and buying process smooth and easy. Second time buying my car from here. Highly recommended! More

Report | Print

Completely satisfied! Edwin at BMW of Silver Spring provided an outstanding experience from start to finish. He was professional, knowledgeable, and genuinely took the tim Edwin at BMW of Silver Spring provided an outstanding experience from start to finish. He was professional, knowledgeable, and genuinely took the time to make sure everything went smoothly. There was no pressure, just clear communication and great customer service throughout the entire process. I truly felt taken care of and confident in my decision. If you’re looking for someone who’s honest, responsive, and easy to work with, I highly recommend Edwin. Thanks again for a great experience! More

Report | Print

I recently purchased a new car and had the absolute pleasure of working with Ron Askew, and I cannot say enough about the exceptional experience he provided. His customer service was truly top-tier fro pleasure of working with Ron Askew, and I cannot say enough about the exceptional experience he provided. His customer service was truly top-tier from start to finish. Ron was incredibly patient, knowledgeable, and attentive, making sure I understood every step of the process and felt comfortable with my decision. Before coming to BMW of Silver Spring, I visited another location—Passport BMW—and while the service there was okay, Ron brought his A-game in a way that set a completely higher standard. The difference was night and day. If you're looking for someone who genuinely cares about their customers and goes above and beyond to make the car-buying experience smooth and enjoyable, Ron Askew is the person you want to work with. Highly recommended! More

Report | Print

I received great service both in choosing the vehicle and in setting up the vehicle. Eric and Amit did a terrific job and I would be happy to go back to them when I'm in need of my next car. in setting up the vehicle. Eric and Amit did a terrific job and I would be happy to go back to them when I'm in need of my next car. More

Report | Print

Great dealership! Transaction went very smoothly and I am in my dream car thanks to Desiree and Pedro! Will definitely recommend. Transaction went very smoothly and I am in my dream car thanks to Desiree and Pedro! Will definitely recommend. More

Report | Print

This dealership is made up of friendly and professional people. My salesman, Harold Shelby, could not be friendlier or more helpful. He treated me as I would expect to be treated by a top notch dealership, people. My salesman, Harold Shelby, could not be friendlier or more helpful. He treated me as I would expect to be treated by a top notch dealership, and he is good to his word. If he says he will do something, including returning your call, he does it. Even though I live in Texas I get better treatment and a better deal than I can here. This is the second time I have dealt with BMW of Silver Spring. When my lease is up I expect to return. Thank you Harold, and thank you BMW of Silver Spring for makin8g my experience a great one to remember. ******Update, April 2024!****** I just leased a new BMW X3M40i again from Harold Shelby. What a pleasure!! His service and this dealer's attitude are what make me come back. Thank you Harold for once again being such a terrific professional and friend. And thank you BMW of Silver Spring More

Report | Print

Desirea is the consummate sales person and a credit to BMW of Silver Spring and BMW itself. She was invaluable in assisting with selecting options, and kept us up to date on the production and shipment of BMW of Silver Spring and BMW itself. She was invaluable in assisting with selecting options, and kept us up to date on the production and shipment of our 430ix convertible. She gave us an excellent and well informed orientation when we picked the car up. More

Report | Print