Bridgette Holliday

After going to two different BMW dealerships I was pleasantly surprised how nice and willing to work with me on finding the car and the pricing that I was comfortable with. I was also very impressed pleasantly surprised how nice and willing to work with me on finding the car and the pricing that I was comfortable with. I was also very impressed with their follow-up a few days later checking on me and offering to be available with further questions. More

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We recently leased a 2026 from BMW of Silver Spring, Maryland BMW. Our salesperson was Amit Thanki, he gave us exceptional customer service. Maryland BMW. Our salesperson was Amit Thanki, he gave us exceptional customer service. More

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I had an incredible experience working with Edwin at BMW of Silver Spring. From the start, he was professional, calm, and incredibly easy to work with. I had a specific BMW in mind, and Edwin went above and of Silver Spring. From the start, he was professional, calm, and incredibly easy to work with. I had a specific BMW in mind, and Edwin went above and beyond to arrange for that exact vehicle to be delivered to the dealership for me. Most impressively, he managed to get everything finalized and handed me the keys the very same day. If you’re looking for a seamless, stress-free car buying process, I highly recommend asking for Edwin! More

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I highly recommend working with Edwin Melendez at BMW of Silver Spring. I recently purchased a car through him and it was easily the best experience I’ve had at a dealership. Edwin was straightforward from Silver Spring. I recently purchased a car through him and it was easily the best experience I’ve had at a dealership. Edwin was straightforward from the start and there were absolutely no surprises or 'salesman' tactics. ​He really went above and beyond to locate the exact vehicle we wanted and made sure everything was finalized before the BMW offers expired. What stood out most was his attitude—he took the time to listen to our concerns without being dismissive, and he addressed each one with sincerity. I never felt pressured or rushed throughout the entire process. I’ll definitely be working with Edwin again for my next BMW! More

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Everyone was very professional. Edwin was very knowledgeable and informative. Great service. Bridgette was very helpful. Edwin was very knowledgeable and informative. Great service. Bridgette was very helpful. More

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Eric Lovo was a great client advisor. He patiently worked with me - he was easy to deal with , kept his word and gave me the right information. He patiently explained the new technology He patiently worked with me - he was easy to deal with , kept his word and gave me the right information. He patiently explained the new technology features and never rushed me into the process. I would definitely recommend Eric to my friends and associates. More

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Desirea and the BMW of Silver Spring team made my trading and buying process smooth and easy. Second time buying my car from here. Highly recommended! and buying process smooth and easy. Second time buying my car from here. Highly recommended! More

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Completely satisfied! Edwin at BMW of Silver Spring provided an outstanding experience from start to finish. He was professional, knowledgeable, and genuinely took the tim Edwin at BMW of Silver Spring provided an outstanding experience from start to finish. He was professional, knowledgeable, and genuinely took the time to make sure everything went smoothly. There was no pressure, just clear communication and great customer service throughout the entire process. I truly felt taken care of and confident in my decision. If you’re looking for someone who’s honest, responsive, and easy to work with, I highly recommend Edwin. Thanks again for a great experience! More

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I recently purchased a new car and had the absolute pleasure of working with Ron Askew, and I cannot say enough about the exceptional experience he provided. His customer service was truly top-tier fro pleasure of working with Ron Askew, and I cannot say enough about the exceptional experience he provided. His customer service was truly top-tier from start to finish. Ron was incredibly patient, knowledgeable, and attentive, making sure I understood every step of the process and felt comfortable with my decision. Before coming to BMW of Silver Spring, I visited another location—Passport BMW—and while the service there was okay, Ron brought his A-game in a way that set a completely higher standard. The difference was night and day. If you're looking for someone who genuinely cares about their customers and goes above and beyond to make the car-buying experience smooth and enjoyable, Ron Askew is the person you want to work with. Highly recommended! More

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I received great service both in choosing the vehicle and in setting up the vehicle. Eric and Amit did a terrific job and I would be happy to go back to them when I'm in need of my next car. in setting up the vehicle. Eric and Amit did a terrific job and I would be happy to go back to them when I'm in need of my next car. More

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